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By C. Ayora

The Iberian Pyrite Belt (SW Spain and Portugal) contains one of the largest reserves of pyrite in the world with mining activities dating back to prehistoric times. About one hundred abandoned mine wastes and galleries release a huge acidity and metal load to the Tinto and Odiel rivers. Once the mining activity is over, polluting discharges can persists for decades or even centuries with no specific responsible entity. In-situ passive remediation technologies are especially suitable for these orphan sites. The concept is to insert a reactive porous material in the natural flow path of contaminated surface and ground waters, and it is implemented through infiltration ponds and reactive barriers, respectively. Calcium carbonate pea-size gravel is the common alkalinity supplier to neutralize acidity and precipitate metals. These remediation systems have been traditionally implemented in coal mines. However, the acid drainages from the Iberian Pyrite Belt contain metal concentrations one to two orders of magnitude higher than those from coal mines and require special designs to avoid quick clogging or passivation (coating) of the grains of reactive material. To overcome these problems, a Dispersed Alkaline Substrate (DAS) mixed from fine-grained limestone sand and a coarse inert matrix (e.g. wood chips) was developed. The small grains provide a large reactive surface and dissolve almost completely before the growing layer of precipitates passivates the substrate. The high porosity and the dispersion of nuclei for precipitation on the inert surfaces retard clogging. However, limestone dissolution only raises pH to values around 6.5, which is sufficient to precipitate the hydroxides of trivalent metals (Al, Fe), but it is not alkaline enough to remove divalent metals. Magnesium oxide, which hydrates to Mg hydroxide upon contact with water, buffers the solution pH between 8.5 and 10. A DAS system replacing limestone with caustic magnesium oxide has been tested to be very efficient to remove divalent metals (Zn, Cd, Mn, Cu, Co, Ni, Pb) from drainage previously treated with limestone.

Aug 1, 2013

By Lynn I. Kelley

Potash is the primary industrial mineral produced in Saskatchewan, followed, in terms of gross value, by aggregate, sodium sulphate, salt, potassium sulphate, peat, clays, silica sand, calcium chloride brine and "clinker." Potentially economic deposits of kaolin, diamond and building stone are under evaluation.

Jan 1, 2001

By Michael L. Wayman

Native copper is copper which exists in nature in elemental, metallic form, rather than being chemically combined as is the case with the more usual oxides, sulphides, carbonates, etc. Several other metals, including gold, silver and platinum also occur in native form as do, rarely, iron, lead and mercury; a few naturally occurring native metal alloys, notably electrum (gold-silver) and tumbaga {gold-copper or gold-silver-copper) are also known. An analysis of the relative availabilities of native metals as nuggets in a useful size range111 shows native copper to be by far the most abundant of the native metals, exceeding both gold and silver by at least two orders of magnitude. While such an estimate is crude, it serves to illustrate why copper was one of the first metals to have been used by ancient peoples. Native copper is known to occur on all inhabited continents, although its exact occurrence and abundance in ancient times cannot be unambiguously determined because many surface deposits may have been totally exploited and are therefore no longer identifiable. It is clear, however, that native copper does or did occur in all areas inhabited by the early metal-using cultures, for example in the Andes, in Central America and in the Near East. It is remarkable that most of the world's native copper occurs in the deposits of the Lake Superior region, primarily on the Keweenaw Peninsula of northern Michigan and on Isle Royale, an island in Lake Superior some 50 miles north of the Keweenaw deposits. Canadian deposits of native copper are found in Newfoundland and Labrador, Nova Scotia, Quebec, Ontario, British Columbia, the Yukon and the Northwest Territories (on Victoria Island, Bathurst Inlet and the Coppermine River area). It was to locate the latter deposits that the explorer Samuel Hearne was sent overland from Hudson's Bay in 1770; they were also surveyed by Sir John Franklin's expeditions in the 1820s.

Jan 1, 1999

By V. Labiouse, F. Orellana

"Hollow cylinder samples can be tested for both the characterization of rock properties and the physical modelling at reduced scale of engineering applications. Particularly, this type of experimental setup can be used to simulate different stress conditions around underground openings, as already developed in the petroleum engineering field e.g. to study the instabilities around deep wellbores during either drilling or the oil production phase. Some authors have also used this technique to successfully characterize the damaged zone around underground openings in the tunneling engineering field looking for an efficient design of their support.This article presents a new hollow cylinder testing device developed at the Rock Mechanics Laboratory of the Ecole Polytechnique Fédérale de Lausanne (EPFL), Switzerland. It allows a full and independent control of the confining pressure and pore water pressure conditions at both the inner and outer boundaries of Thick-Walled Hollow Cylindrical samples. In order to mimicking a tunnel excavation in a porous rock mass, after initial recovery of the in-situ stress and pore water pressure, the hollow cylinders are subjected to a decrease in the internal confining pressure. Moreover, X-Ray Computed Tomography scans of the specimens are performed through the testing cell before and after the mechanical unloading to monitor the displacements undergone and the sample damage. The equipment, testing procedure and data analysis techniques are briefly presented in the paper.The good performance of the apparatus has already been checked on weak rock specimens, among others on Boom and Opalinus Clay samples. In many configurations, the mechanical unloading is found to induce a Damaged Zone (DZ) around the central hole. Its geometry and extent show a great similarity with in-situ observations around tunnels driven in the Boom and Opalinus Clay formations. Such similarities contribute to increase confidence in the understanding and modelling of the ongoing processes."

Jan 1, 2015

By James R. Kuipers

Center for Science in Public Participation CSP2 ? Organized in 1997 to provide technical assistance to public interest groups on mining and water quality issues ? 80%of effort devoted to direct support of grassroots groups and tribal governments ? 20% of effort devoted to public-oriented education for public, tribal, state and federal regulators, and for industry ? Board represented by public interest groups, at large citizens, and academia ? Professional staff with experience from mining industry, academia and government ? website: www.csp2.org CSP2 Mission Statement The CENTER for SCIENCE in PUBLIC PARTICIPATION provides training and technical advice to grassroots groups on water pollution and natural resource development issues, especially those related to mining. CSP2 seeks to focus the debate on factual issues, as brought to light by its technical analyses, and whenever possible to seek consensus and win-win solutions. CSP2 also performs policy related work with federal and state regulatory agencies on the implementation of water quality, waste disposal, and mining reclamation regulations.

May 1, 2002

By J. E. Nelson

This paper will examine the problems inherent in matching grinding mills with electric motors through connecting elements such as clutches. Emphasis will be on the uncertainties of mill torque and power demands and the need to recognize these if dependable, safe designs are to be obtained.

Jan 1, 1972

By D. Gorc, T. M. Fraser, Z. T. Nikic, R. Pesalj

"Mount Polley is an alkalic porphyry copper-gold deposit of Lower Jurassic age within the Quesnel terrane in south-central British Columbia. The silica-saturated Mount Polley intmsive complex is assumed to be coeval with volcanic rocks of similar composition in the Nicola Group in which it was emplaced. Other intmsions and some of the volcanic rocks in the Mount Polley area are silicaundersaturated and contain feldspathoids.The Mount Polley deposit is characterized by multiple intrusions that vary from diorite to crowded plagioclase porphyry to monzonite. Intmsion breccias are associated with some of the intmsive phases. Abundant hydrothermal breccias occur on the margins and above plagioclase porphyry intmsions. These breccias provide the main host for mineralization and are associated with the highest concentrations of copper and gold. The breccias are subdivided into four distinct types based on the dominant hydrothermal mineral in the matrix. Actinolite breccia is developed in an elongate zone within the core of the Central zone and grades laterally and vertically into biotite breccia to the southeast. Magnetite breccia is irregularly distributed and is relatively sparse throughout the deposit and albite breccia is dominant in the West zone. Pervasive and vein-related alteration correlates with the breccia types. The core of the hydrothermal system at Mount Polley is subdivided into three zones: actinolite, biotite and K-feldspar-albite. The margins of the core zone are overprinted by a discontinuous zone of calc-silicate minerals. This intermediate zone passes outward into propylitic alteration. Mineralization is most prominent within hydrothermal breccias and is generally present as disseminations, blebs within the matrix and abundant veins. Mineralization is associated with a chalcopyrite-magnetite-bornite assemblage in the core of the deposit passing out into magnetite-pyrite-chalcopyrite. Relatively constant copper to gold ratios suggest that both metals were precipitated under similar conditions.Hydrothermal breccias are genetically related to the emplacement of the crowded plagioclase porphyry melt. Crystallization of the melt was probably accompanied by volatile/aqueous exsolution, forming a water saturated carapace. Decompression of the chamber in response to magma withdrawal, fracture propagation and possible fault movement allowed hydrothermal brecciation to occur at the apex and margins of the intmsion. Alteration and mineralization appears to have been controlled by fluids migrating away from the plagioclase porphyry."

Jan 1, 1995

By Kenta Suzuki, Toshiya Anami, Daisuke Shimosaka

"In an Al-Mn alloy heat exchanger fin stock, the effect of annealing conditions for as-cast and 0.1%Zr addition on recrystallization behavior is investigated using metallurgical analysis. Refinement of post-brazed recrystallized grains in fin stocks with Zr addition are suppressed for long-time annealing. In 0.1%Zr fin stocks, there was a decrease in the number of fine a-Al(Mn,Fe)Si dispersoids for pinning of sub grain and grain boundary. In addition, relatively homogeneous distribution of Al3Zr dispersoids was observed with increasing annealing time in as-cast. Homogeneous distribution of Al3Zr dispersoids can have a major effect on pinning of sub grain and grain boundary during brazing heat treatment. The homogenous distribution of fine dispersoids prior to brazing heat treatment is effective in causing the suppression of refinement of post-brazed recrystallized grain structure in aluminum alloy fin stocks.INTRODUCTIONAl-Mn based alloys are widely used as fin stocks in automotive heat exchangers because of their superior mechanical properties, braze ability, sagging and so on. In particular, coarsening of recrystallized grain structure is beneficial to avoid erosion, and achieve excellent sagging resistance (Lee, Yoon, Kim & Jung, 2002). For resisting grain coarsening, the alloys should contain a dense and homogeneous distribution of fine dispersoids to retarder crystallization (Humphyreys& Hatherly, 2004). It has been demonstrated that addition of Zr to Al-Mn alloys can shift recrystallization to higher temperatures because of the distribution of fine Al3Zr dispersoids in matrix(Pokoba, Cieslar& Lacaze,2012). According to Tohma, Asanoand Takeuchi (1987), coarsely recrystallized grain structure was obtained in 3003alloy with Zr addition after heat treatment. However, fine Al3Zr dispersoids are usually heterogeneously distributed because of segregation during casting and low diffusion rate of Zr in aluminum. Therefore, a homogeneous distribution of Al3Zr dispersoids can be achieved through long-time precipitation annealing(Jia, Hu, Forbord& Solberg, 2008)."

Jan 1, 2018

By A. R. Naji Meidani, A. Cameron, A. Richardson, M. Isac, R. I. L. Guthrie

The supersonic core of shrouded jets remain coherent over longer distances vs conventional supersonic jets. This phenomenon should allow for greater penetration of oxygen into slag/steel reactor systems. As such, they hold the promise for faster slag/metal mixing in BOF type metallurgical reactor systems, possibly creating greater surface area/volume ratios of reacting phases, and thereby faster kinetics, as compared to conventional supersonic jet systems. In order to assess the potential of shrouded supersonic jets versus their conventional counterparts, an experimental investigation of impinging shrouded supersonic jets into a water model of a simplified BOF system was carried out in the MMPC's water modelling laboratory. The experimental results for three different designs of a shrouded supersonic jet nozzle have been compared in terms of greater penetration depths and reduced mixing times. Based on a novel dimensional analysis, the depth of penetration of a gas jet into a liquid bath is shown to depend on the nozzle-bath distance, the liquid's Froude, Reynolds and Weber numbers, reflecting the ratios of gravity, viscous and surface tension forces to the jet's inertial, or momentum, forces. Good agreement between the mathematical model and experiment was obtained in terms of predicted and observed depths of penetration. Further efforts have been made to study jet penetration into liquid metals. The effects of mean liquid density of slag/metal mixtures and a wide range of gas flow rates on the penetration depth were investigated theoretically. The results show that the penetration depth can be increased with increasing gas flow rate and decreased bath density.

Jan 1, 2004

By P. E. Walker, M. E. Reed, R. C. Sims, B. Snowdon, D. E. Fallas

An advanced Flash Furnace feed system is the key to improving furnace performance. Clyde-WorleyParsons has developed a revolutionary pulseless pneumatic injection feed system technology, capable of delivering a range of benefits to operators of Flash Furnaces. The solution was created by combining the pneumatic conveying and injection knowledge, expertise and technology of Clyde Materials Handling with WorleyParsons' flash furnace process and operating experience. Optimal furnace burner performance requires the feed material to be presented to the burner as a stable, pulseless and accurately controlled flow, distributed evenly around the burner tip circumference. These simple requirements appear obvious, but are extremely difficult to satisfy in industrial environments and are not achieved by conventional feed systems. Our analysis of existing operating furnaces has identified the link between pulses in concentrate feed rate caused by conventional drag chain conveyors and rapid fluctuations measured in the furnace pressure. These fluctuations occur at a timescale close to the reaction shaft residence time and lead to unwanted instability in the primary furnace reaction zone - the flame. Through the use of the solution created by Clyde-WorleyParsons, it is predicted that the much more accurate control of feed rates achieved can lead to substantial improvements in furnace output, increased oxygen efficiency and better control of the composition of furnace liquids, such as matte, blister or slag. All these improvements lead to significant increases in smelter output and efficiency, and deliver high economic value compared to the cost of the feed system. Clyde-WorleyParsons' solutions can be deployed on greenfield sites or retrofitted, and therefore, have the capability to improve feed control at both new and existing smelters. This paper will discuss the field test work undertaken to date, the impact of findings and the ongoing analysis of linkages between instabilities in the various components of conventional feed systems and furnace pressure stability.

Jan 1, 2007

By Lloyd Buckingham

"The operating cost of a gold mine employing granular activated carbon to recover gold can be greatly affected by the condition of in-circuit carbon and its attrition losses. To accurately identify and quantify carbon losses requires careful study. Carbon attrition in the mill can be attributed mainly to physical or mechanical breakage due to the transfer of carbon in the circuit and to carbon oxidation and thermal fracture occurring in the carbon reactivation kiln. Of the equipment involved in carbon transfer, the water powered eductors are the major cause of abrasion and should be replaced with pumps or alternate methods that can serve the purpose. This paper also reviews the impact of carbon stripping and washing on overall operations.IntroductionHolt-McDermott Mine operates a 1360 tonnes per day Carbon-in-Leach (CIL) mill to recover gold. The relatively high carbon consumption and high remaining gold values on carbon after stripping were viewed as a challenging project for research. Extensive metallurgical testwork was initiated to reduce these values. Figure 1 below indicates the carbon flowchart prior to any significant changes in the carbon handling procedures.Carbon consumption after commissioning which was as high as 10""/o of carbon eluted, has been brought down to less than 5%. Changes that brought about this 50% reduction in carbon consumption are:1 ) Improvements in kiln operation2) Elimination or replacement of eductors3) Reduction in tonnes of carbon eluted"

Jan 1, 1994

By Francis Dakubo, Courtney Young, Avimanyu Das

"Hydrometallurgy of copper ores typically involve acid leaching followed by solvent extraction and electrowinning (SX/EW). EW is the final purification stage in which a voltage is applied across two electrodes causing the copper ions to reduce and deposit on the cathode. Applied voltages are near 2 volts with current densities around 300 amps/m2. In this study, research was undertaken to decrease the energy consumed in the EW process. To do this, various cell designs were constructed and tested in which a membrane was used to separate the cathode and anode compartments with concentrated solution from SX serving as catholyte and raffinate from SX serving as anolyte. Therefore, copper in the concentrated solution would be deposited on the cathode while ferrous in the raffinate would be oxidized to ferric at the anode. Because it is assumed that ferric acid leaching is used, resulting ferric would be recycled to the leaching process. A positive side effect of the envisioned process would be the elimination of oxygen evolution at the anode and thus the prevention of acid-misting. After a cell design was selected, it was used to test a number of variables: flowrate, concentration, temperature, ion-exchange membrane, and applied voltage. Following experiments in which variable ranges were determined, statistical modeling was conducted using STATEASE software. Optimal results indicate the voltage can be decreased to 1.5-1.7 volts with current densities of 300-400 amps/m2. Significant reduction in the energy consumption was accomplished by reducing the applied voltage. Furthermore, current efficiencies and copper production rates was increased by application of the membrane.INTRODUCTIONLeaching of copper ores is achieved using mostly sulfuric acid. The copper pregnant solution is contacted with an organic solvent or resin adsorbent which picks up copper ions as in Equation 1:"

Jan 1, 2016

By E. D. Kindle

"The Duthie mine is on the southwest slope of Hudson Bay mountain 7 1/2 miles west of Smithers, British Columbia. A good motor road about 15 miles long connects the mine with the Canadian National railway at Smithers. The principal workings are on the Henderson group of claims between elevations of 3,200 and 4,000 feet above sea-level. Silver, lead, and zinc were produced from this mine between 1924 and 1930.Three adit drifts known as the Compressor, McPherson, and Thompson levels were driven along the Henderson vein-lode in 1922, and the following year the operating company, known as Duthie Mines, Limited, shipped some high-grade silver-lead-zinc ore. Further shipments of high-grade, handsorted ore were made in 1926, and in 1927 a modern flotation-type mill was built, having a capacity of 50 tons of ore a day. Mining operations were suspended in March 1930."

Jan 1, 1954

By C. O. Swanson

THE purpose of this paper is to discuss the use of the dip needle in the field of mining geology. The subject matter is new only to the extent that it reflects the writer' s added experience in recent years. The treatment is brief, and those interested in a more extended analysis are referred to the articles listed at the end of the paper. In the discovery and tracing of mineral deposits, the clip needle, like most other geophysical instruments, can be used in two ways. One method may be termed direct; the other, indirect. The direct method is that of finding or following certain ore-bodies by virtue of their magnetic properties. Explicitly, or by inference, it is the method which many mining men and practising geophysicists have in mind when they consider whether or not a certain property should be studied by geophysical means. In the ideal case, this method demands little or no knowledge of geological conditions. The indirect method uses the clip needle as an aid to purely geological studies in working out the structure of a mineralized area. Although not as simple as the direct method, it enjoys a much wider field of usefulness. The writer's experience in the past fifteen years, which is believed to be typical, is that the indirect method finds application four or five times as often as the direct method. The indirect method is of particular value because it furnishes information concerning the relationship between geological structure and ore occurrence. Most mining engineers will agree that structural control is an important factor in the localization of ore deposits, and therefore that the subject under consideration is of some interest in mining geology. Specifically, then, the present purpose is to outline the principles and practice of using the clip needle in working? out geological structure.

Jan 1, 1941

By E. Ghali, C. Su, G. Houlachi

"The influence of lead ions on zinc electrowinning process was investigated by means of electrochemical noise measurements (ENMs) and cyclic voltammetry in conjunction with scanning electron microscopy and X-ray diffraction. All electrochemical experiments were performed in sulphuric acid electrolyte containing different lead ion concentrations as impurity. Lead was added in six trace levels between 0.05–0.8 mg/L in the bath. The lead content of the zinc deposits was dependent on the introduced lead concentrations. The overpotential associated with zinc electrodeposition shifted to higher values with the increase of lead concentration in the solution. An appropriate correlation was found between the different concentrations of lead in the electrolyte and the morphology of zinc deposit by ENM. The results showed that the increase of lead ion concentrations is generally accompanied with the decrease of skew and increase of kurtosis values that could be related to the morphology of zinc deposit. Effectively, the morphology changes from well-defined hexagonal platelets to large hexagonal, layered platelets and finally to non-symmetric refined crystalline structure, respectively.INTRODUCTION In commercial zinc electrowinning, zinc oxide is leached from the roasted calcine with an aqueous acid sulfate electrolyte. Then the zinc-rich solution is purified and transferred into an electrolytic cell. During electrolysis, zinc is deposited on aluminum cathode where lead-silver or pure lead is served as anode. Electrodeposition of zinc could be influenced by several parameters such as bath acidity, temperature, current density, the nature and concentration of impurities as well as additives in electrolyte. Metallic impurities play a complex role during zinc electrowinning and they can adversely"

Jan 1, 2016

By Vladislava A. Ignatkina, Victor D. Samyguin

"Within the limits of two-phase approach, considering mass transfer with pulp and air streams was shown that each bubble appears to be an elementary carrier, transporting particles from the collection zone into the froth. The kinetics of flotation was described by the exponential equation in which first order flotation speed constant has to be replaced with two-phased coefficient of a mass transfer. Criteria of selectivity of two ore fractions separation, based on determination of optimum time at which maximum difference between extractions and components content in separated fractions were offered. An interrelation between optimum time of pulp residence in a flowing chamber of a flotation machine, time of bubbles mineralization and an optimum airflow has been ascertained. Cumulative criterion of mass transfer efficiency of flotation process has been ascertained to be a form of the spectrum and its position on axis of three-phase coefficient of a mass transfer.INTRODUCTIONRegularities of a mass transfer of three bearing streams: pulp stream, air stream and froth stream underlie theory of mineral complexes flotation (Samygin, Filippov, & Shekhirev, 2003)However, only description of mass transfer in pulp stream by means of kinetic equations that were simple and convenient for practical use, has gained a full distribution (Tykhonov, 2009;Rubinstein&Filippov, 1980; Saleh, 2010).Within the limits of a single-phase approach, the role of gas stream in increase of speed and selectivity of flotation, was associated with an improvement of hydrodynamic mode. An influence of particles and bubbles sizes (Rubinstein&Filippov, 1980; Rubinstein&Samygin, 1998, Samygin et al., 2003; Dai, Fornasiero,& Ralston, 2000), of pulpflow and airflow (Finch& Dobby, 1990) and turbulent energy intensity (Shubert, 1979; Massinaei, 2007) on the flotation process has been studied. It was stated that flotation selectivity is increasing by means of gradual airflow increase from first to final cameras of the impeller flotation machine (Aslan&Boz,2010; Finch, 2011) and by means of using a multizone flotation machine (Samyguin, Filippov, Matinin, Lekhatinov, &Tertyshnikov, 2013)."

Jan 1, 2016

By F. Charette

Instrumentation has been developed that can monitor the strain applied to a D-Bolt up to 7.5% elongation. The technology far exceeds the limit for foil resistance strain gauges. In the laboratory the instrumentation has provided insight into the fundamental behaviour of the D-Bolt following yield. Currently the instrumentation is undergoing field trials at a number of Canadian Mines. Discussion on field results is provided with regards to significance, reliability and temperature effects.

Aug 1, 2013

By Rolf A. Knopp

This paper discusses how design differences in FLP diesel equipment in underground coal mines came about. "Design standards" tend to create differences between countries while fostering uniformity among products of competing manufacturers. "Performance requirements," on the other hand, tend to eliminate differences between countries while encouraging competitive development of better products. Examples of regulations from the U.S., Canada. Great Britain. Australia. South Africa, etc., are used to illustrate differences in the design and certification of diesel equipment for underground coal mines.

Jan 1, 1978

By B. R. Bowerman, W. J. Thoburn, M. J. Humphris

"Nickel granules are produced for carbonylation by pouring a molten stream into a path of high pressure water. Granules and water are separated in dewatering bins. The overflow, which contains up to 0.1 weight percent solids, was initially cooled and recycled to the granulating step. However, the rate of buildup of these solids in the handling system was intolerable. A lamella thickener was installed to solve the problem by removing solids from the dewatering bin overflow. Its description, application and performance to date are discussed.The lamella thickener treats a slurry containing about 0.1% solids of which about 30 weight percent is less than 325 mesh. It recovers 80 to 90 percent of the input solids in an underflow slurry containing 90 weight percent solids. Since its installation the frequency of cleanout of the recycle water handling system has dropped from about once per month to about once or twice per-year."

Jan 1, 1977

By A. J. Giroux

"The use of Ishikawa cause and effect diagrams in an analysis of requirements for improving safety and productivity at Falconbridge's Strathcona Mill is presented. The analysis lead to numerous small improvements being made with the cumulative effect being a significant improvement in both areas.INTRODUCTIONMill management in the 90's involves the major requirements to improve both safety and productivity in the workplace. These objectives, once seen as unrelated or even mutually exclusive, are now accepted as being complementary. Managers, trained either on the job (coming up through the ranks) or in an engineering discipline followed by first and second line supervisory experience are now turning to methods developed in consumer product manufacturing to ensure that all the components are in place to ensure the ore processing facilities are safe and efficient.This paper shows how management at Falconbridge' s Strathcona Mill used the Ishikawa ""fishbone"" diagram ( 1) , a method further developed by Deming(2), to put into place a comprehensive safety and productivity process. The Ishikawa/Deming concept is that no one element or program will itself continually improve a process or service. It is only by examining and then improving all the elements that are involved in the process or service that continuous improvement is obtained. The process was built on the Deming principle of worker ownership where management is the facilitator for putting into place the mechanisms whereby workers can themselves improve the operation. The process is illustrated mainly by examples of the changes made in the hope that these may be of direct help to other operations."

Jan 1, 1993