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By Whang K, Choi H

A study of flocculation of ultra-fine coal particles by ultrasonic waves was investigated on a laboratory scale.The coal suspension was dilute, with low ionic strength, and at pH 6·2.When a stationary sonic wave is set up in a solution containing suspended coal particles, it is believed that high and low pressure regions are alternately established at the half wave-length of the sonic wave and this resultsin the migration of coal particles towards the low pressure regions.As expected the flocculation is more effective as to frequency and the power of the ultrasonic waves is increased.The shape and size of the test equipment are also important variables.

Jan 1, 1977

By E. J. M. Jahnsen, I. Jauhari, T. Badrujaman, F. A. Stober, B. O. Wasmund, L. R. Nelson, T. Miraza, J. M. A. Geldenhuis, A. Taofik Hidyat

The role of dedicated operational support in the ramp-up and stabilisation of the FeNi-II furnace for ferro-nickel production at PT Antam?s smelter located in Pomalaa, Indonesia is described. The furnace was uprated to 32MW capability in a rebuild performed in 2005. This primarily involved installing a larger transformer, coupled with adoption of HATCH water-cooled copper plate, waffle and flanker coolers with integrated metal and slag tapblocks, HATCH air-cooled copper fin lower sidewall cooling and HATCH vertical sidewall binding system ? ?holddowns?. Following a smooth commissioning period, the progress in attaining the preliminary ramp-up target load of 24MW is described. This initial target was set by Antam, subject to some prevailing smelter equipment constraints, particularly kiln capacity. Stabilisation of the furnace operation is discussed, together with some of the specific commissioning and operational challenges surmounted by the joint Antam-HATCH team. These included: ?Mastering furnace integrity monitoring and operation with copper coolers, especially metal tapblock planned maintenance and repair strategies; ?Transition from traditional ?immersed electrode? to ?brush-arc? mode of operation approaching as closely as possible to the productive ?shielded-arc? mode of operation within existing equipment constraints; ?Reductant selection and control issues; ?Utilising the sophisticated furnace monitoring to provide detailed indication and warning of potentially destructive furnace upset conditions such as Si reversion and CO boils.

Jan 1, 2007

By Alan B. Wagner

The River Tower is a proposed 27-story condominium building in the heart of downtown Milwaukee, Wisconsin (USA). The tower will be over 100 m tall, and will have a ground area measuring 15 m by 40 m. The structure will be constructed of cast-in-place reinforced concrete. Certain transfer girders and stabilizing diagonals will be constructed of post-tensioned concrete. Vertical loads will be transmitted through an arrangement of columns, bearing walls, and elevator and stair cores. A mat foundation will be used to connect and integrate these load-carrying elements. The site's geologic profile includes 8.4 m of compressible estuarine (organic) deposits. To control settlement, the mat will be pile-supported. These deposits are underlain by moderate-strength inorganic deposits that extend to bedrock at 32 m.

Jan 1, 2002

This paper sets out to examine the possible relationships between three factors, they are, the rate of growth of world production of minerals, the growth of Australian production and the growth of scientific and engineering knowledge.The first two are quantified, in terms of tonnes and value. The third, an abstract concept "knowledge", requires to be quantified, in terms of manpower.A mathematical model, which has general application, was derived to demonstrate certain axiomatic premises and to define, more precisely, basic concepts related to the philosophy of knowledge.Finally a summary is made of education-cum-industry issues.

Jan 1, 1981

By A B. Phillips

This paper details the approach adopted to upgrade the current metallurgical facilities at both the Driefontein and Kloof Gold Mines in the Republic of South Africa. Goldfields Ltd operates eight metallurgical plants within South Africa of which three have recently been upgraded to replace the older technology previously installed, with modern equipment. This upgrade was undertaken with a view to improving extraction efficiencies and to reduce operating costs. The upgrade was undertaken in a phased approach with the first phase focused on the replacement of the filtration/zinc precipitation processes with modern pumpcell carbon-in-pulp technology. Included in this upgrade phase was the installation of an automated hands-free electrowinning cell, which represents the first commercial application of its kind in the industry. The second phase of the upgrade entailed replacement of the multiple comminution stages previously installed with large SAG and SAG/Ball mill combinations. Due to the rapid return on these projects, a fast-track approach was adopted which necessitated the purchase of available good conditioned second-hand mills from both within South Africa as well as in Australia. Goldfields Ltd is a large mining house with gold mining operations in South Africa, Australia and Ghana. A well advanced PGM exploration project is underway in Finland- Arctic Platinum.

Jan 1, 2003

By W. J. Miles

Many years ago, a relationship was established between dust inhalation and pneumoconiosis. Since then, various government agencies have regulated crystalline and amorphous forms of silica material in the workplace. In 1987, the International Agency for Research on Cancer (IARC) classified crystalline silica as a probable carcinogen. With this listing, crystalline silica became a regulated substance under the Hazard Communication Standard. The minerals and chemicals industries have responded in various ways. They have: • developed worker and user training programs and literature; • labeled products with appropriate warnings; • continued to implement dust reduction programs; and • developed meaningful epidemiological studies of workers. • begun development of reliable analytical methods for measuring crystalline silica at the 0.1 % threshold level; Background Silicosis historically has been the major health hazard resulting from exposure to crystalline silica. Silicosis is the scarring of the lung from excessive exposure to crystalline silica. It has been recognized as an occupational disease for more than 2000 years, since early Greek physicians noted the respiratory problems of miners, stonecutters, and quarrymen who were exposed to excessive quantities of mineral dust. During the industrial revolution, the incidence of the disease was greatly increased by the use of machinery that increased dust levels. Subsequently, the need for dust control was recognized and measures were instituted. Silicosis is characterized by progressive breathlessness on exertion and develops over the course of years. Xray images of the lungs show

Jan 1, 1990

By D van der Wal, R Dobbe, K Moeller

"Ore mineralogy and texture are primary variables controlling mill recovery efficiency in flotation plants. However, tracking daily variations of key mineralogical characteristics such as species-by-species liberation is not possible with current on stream analysers and assay lab techniques. In addition, traditional plant mineralogical analysis limited by long data turn-around times from central analysis laboratories typically provides only a time-averaged view of mill performance, e.g. by means of monthly composite feed, con or tailings analysis.This paper presents the results of a development and first field test of an on-site Automated Mineralogy solution (MLA or QEMSCAN) with the specific goal of monitoring recovery variation, ore quality and flotation performance on a mineral species-by-species and day-by-day basis, from up to twelve million direct particle observations per month. The trial was performed at a Pb/Zn-Ag operation in the US from November 2012 to April 2013. The focus of the study was three-fold: to validate the robustness of equipment and operational procedures for daily use by mine site technicians at a remote mine site to develop a methodology to boil down hundred-thousands of Automated Mineralogy particle data from size-by-size con and tailings samples to a couple of numbers meaningful to chief metallurgists to monitor recovery trend changes and correlate these to changes in the feed properties and/or flotation efficiency.The study focused primarily on the Pb/Ag rougher-concentrator circuit. Ten polished blocks of two and three size fractions of con and tailings were prepared by mine site technicians during a daily twelve hour shift. Eight hours of daily measurement time by the instrument revealed an estimate of the dayÆs recovery performance, ore quality and flotation performance for Freibergite (Ag-species) and Galena (Pb-species), within 36 hours from initial sampling. Data quality was assessed by means of calculated versus measured assay reconciliation. Cumulative sum curves of recovery performance, ore quality and flotation performance reveal trend changes with a frequency of 1 to 4 weeks. These were correlated to cumulative sum curves of e.g. locked and slimed particle classes of the mineral species of interest, attempting to identify a possible root cause of recovery performance trend changes. Systematic over-grinding and flotation chemistry issues were the primary causes of below average plant operations during the trial.CITATION:van der Wal, D, Dobbe, R and Moeller, K, 2013. Development of an on-site mineralogy solution for metallurgists, in Proceedings MetPlant 2013, pp 126-132 (The Australasian Institute of Mining and Metallurgy: Melbourne)."

Jul 15, 2013

An understanding of the origin of mineral deposits and their relationship to local and global geotectonics is essential if regional targets for mineral exploration are to be chosen. Volcanism, metamorphism and tectonism are especially significant for the origin and emplacement of mineral deposits, which, far from being fortuitous oddities of nature, occupy well defined positions within distinctive lithofacies. Thus, suggestions for mineral exploration targets can be made taking into consideration the position of 'fossil' convergent and divergent plate tectonic boundaries to indicate areas of specific types of mineralisation. To be borne in mind, though, that level of exposure, time and location of magma generation are all additional and important controlling factors. To further understand the importance of the above parameters, one must refer to the concept of paired metamorphic belts (Miyashiro 1973) which develop during an orognic cycle. These belts are generally constructed in such a way that an ophiolite type complex with metamorphic grades related to high pressure and moderate temperature regimes is flanked by an area of calc-alkaline volcanism and granitic activity with metamorphic grades within a region of high temperature and low pressure. The former situation is usually the seat of primary magmatic mineralisation, whereas the latter contains base metal. Deposits of acid plutonic and volcanic association. As will be seen later, this particular metamorphic-volcano-orogenic situation is well developed in some parts of New Zealand. For the present purpose a distribution of potential ores as related to plate tectonic processes is given below:a) Divergent plate boundaries: primary magmatic Ni-Cu, Pt,Cr, PeS2 and Cu, Pb,Zn in hot brines-hydrothermal environments Mn deposits.b) Convergent plate boundaries: stratabound Cu-Fb-Zn-Ag of felsic volcanogenic association. Porphyry eu-Au of island arc type, porphyry Cu-Mo of continental type. Cu, Au, Y, Sn, Hg, Sb of vein type and replacement lode related to granitic activity.c) Au of hydrothermal vein association, related to late dynamo-metamorphic events. By virtue of ocean floor spreading, regions of divergent plate boundaries are eventually juxtaposed or welded n to areas where plate collisions occur. This is then followed by partial melting due to various causes, just above the descending plate; thus creating a zone of acid to intermediate magmatism. The final picture is that of an orogenic zone with the paired metamorphic belts outlined above.

Jan 1, 1976

By Vu Van Dong

Resource estimation is the science of determining the amount and quality of a given material in the ground that has the potential to be mined at a profit. This is because during this time computers have become more widely available and more powerful and software packages have become more comprehensive and user friendly. Over the past three years The Mining Geology Company with the support from Vinacomin Group has developed the Coal Geological Modelling and Reserve Estimation ? VMG system. The VMG system enables the geological and mining engineer to start at the reserve estimation for the mine design and planning. The VMG system enables the national and international standards (NI43-101, CIM-Canada; SAMREC Code, Africa, and JORC Code, Australia) and user friendly with menu driven thereby permitting the engineer with minimal computer training to rapidly learn and utilize the system. Geological and mining data input through digitized map files and drill-holes information files stored in the database that is an integral part of the VMG system with the main function for collection, validation, and recording, storing and processing of data will include both ?primary? (observation and measurement) and ?interpreted? data. It is recommend that data be stored digitally, using a documented, standard format and a reliable storage medium that allows for easy and complete retrieval of the data. The coal reserve estimation through standard polygon methods with the increased use of these mathematical techniques (geometrical modelling, geostatistical method, least square method, ?) over the last ten years corresponds, to some degree, to a decrease in both the amount of the coal deposit mapping and, in particular, coal seam structural interpretation and modelling, and permit rapidly evaluation of coal seam and overburden quality and quantity. The understanding of the relationship between the coal mineralization of interest and the likely related complicate geological processes and structure that govern its emplacement and geometry within the geological framework is essential to the establishment of the geological controls for coal mineralization. System outputs includes: drillholes summary reports, stratigraphy, cross-sections, isopach maps, structure, contour maps, premining and post mining topography maps, and 3D perspective view on coal seam structure.

Oct 1, 2009

By Zachary Q. Maassen

The purpose of this paper is to highlight the environmental benefits of properly managing slurry waste as it is generated on site. The following projects will be used to illustrate the importance of proper onsite waste management. Project: Jet Grout Backflow Dewatering The goal was to dewater the backflow directly onsite to produce a dry, solid waste and reusable water. The backflow spoil was pumped directly to the dewatering system as it was generated. Utilizing mechanical separation equipment and flocculation polymer the waste volume was reduced by 44%. Due to the site footprint and high volumes, slurry waste removal and onsite processing were the only two feasible options. Onsite dewatering proved to be the environmentally beneficial option as it eliminated the need for slurry waste hauling and disposal. The benefits of utilizing a dewatering system are listed below: Project: Soil Mixing Spoil Recycling for Slurry Wall Construction In this application the spoils generated contain bentonite mud, cement mixture and organic ground soils. The goal of this project was to process the backflow mixture to recover reusable bentonite mud and separate the soil as a dry, stackable waste product. The treatment system replaced the traditional method of vacuum truck extraction and facility disposal. The environmental benefits of properly handling the backflow is a decrease in fresh water usage, bentonite additive reduction, and the reduction of CO2 emissions. The paper will consist of a project scope, technical equipment and process description, environmental impact reduction calculations and lessons learned for each project.

Jan 1, 2018

By J. Matos e Silva

"Abstract Although one can think that it is very low the probability of a seism occurrence during the execution of an excavation in an urban lot protected by a diaphragm wall curtain, reality shows that whenever a seism occurs in an urban area several diaphragm walls will be affected by it. So it is advisable to consider the seismic action when designing a diaphragm wall curtain. The paper refers the main information about the seismic design of diaphragm walls according to the Eurocodes 7 and 8 and to the Portuguese Norms related to them (respectively NP EN 1997-1 2010 and NP EN 1998-5 2010), as the Eurocodes consider the possibility of each European country to adopt their own seismic parameters as the seismic risk is different in each country. Thus the so-called National Document of Application (in our case the Portuguese Norms) prescribes the seismic local parameters.1 - EUROCODES AND PORTUGUESE NORMS PRESCRIPTIONSAccording to Eurocode 8 - Part 5 and to the related Portuguese Norm NP EN 1998-5 2010, seismic actions on soils should be quantified adopting the Mononobe-Okabe method that gives goodapproaches when compared with reality.From paragraph 7.3.2.2 of the referred Norm, the horizontal seismic coefficient kh will be:"

Jan 1, 2014

By Charles Deacon

The mining industry is constantly taking greater cognisance of their operating costs as a strategy to counter the effects of falling commodity prices. As a result, optimal operating efficiency is more important than ever. One such operation is that of blasting. Considering the relative increasing costs of explosives and accessories it is desirable to optimise the number of blast-holes fired by maximising their individual output. This achievement may now only be possible following the advent of higher technologies in the form of modified explosives and electronic detonators. This paper reviews and introduces some techniques of blast monitoring, types of operations where each is most suited, resulting modifications to blast designs, and identifies some pitfalls to watch out for when analysing the results.

Jan 1, 2000

"The Dumont deposit is a large (1066 Mt probable reserve) low grade (0.27% nickel), nickel sulphide project located in the Abitibi region 25km west of Amos, Quebec. Royal Nickel Corporation acquired the project in 2007 and has since taken the deposit through pre-feasibility. And updated, revised pre-feasibility was released in July 2012.The disseminated nickel sulphide and alloy mineralization is hosted within the serpentinized dunite subzone of the Dumont Sill; a differentiated, pervasively serpentinized, ultramafic sill of komatitic affinity. Pentlandite, heazlewoodite and awaruite are the dominant nickel-bearing, metallic phases and can be recovered by conventional methods (flotation, mag separation). Non-recoverable nickel is also present within the silicate matrix of the serpentinized dunite and is locked in serpentine (Fe and Mg-rich variants) and minor olivine.A detailed mineralogical program including 1097 QEMSCAN® samples and 4300 electron microprobe points were undertaken to increase the understanding of the nickel deportment in the various recoverable and non-recoverable phases in a spatial context across the deposit. Eighty-three (83) metallurgical tests performed under a standard procedure have linked the mineralogy to metallurgical performance. This has allowed the creation and modelling of geometallurgical domains on a block by block basis to understand the recovery variation and metallurgical performance throughout the deposit. Understanding the spatial variability of Ni deportment in recoverable and non-recoverable phases through mineralogy is the key to understanding metallurgical performance thus, unlocking the value of the Dumont deposit and other large tonnage low grade ultramafic nickel deposits."

Jan 1, 2013

By W. A. Burns

Vertical flow is an important mechanism in many petroleum reservoirs. Yet no adequate method has heretofore been proposed for determining the in-situ vertical permeability in a reasonable length of time. Core measurements of vertical permeability do not necessarily represent effective in-situ values. Cores may be representative of only localized pockets of high or low permeability, and total reliance on cores might cause one to overlook the presence of vertical fractures altogether. Conventional single-well tests, interference tests, and pulse tests commonly are used to determine horizontal transmissibility, khh/u, but generally are not designed to measure vertical trans-missibility or other groups containing vertical permeability, ku. A new well test described here provides a measure of in-situ vertical permeability as well as the previously measurable horizontal permeability. This "vertical test" determines the vertical diffusivity, kv/gcu, and horizontal transmissibility, khd1/u (where dl is the length of injection or production perforations). The test is basically a short-term interference or pulse test normally lasting less than a day. Conventional down-hole equipment is used between two isolated sets of perforations in the same well, as shown in Fig. 1. A "layer-cake" description of a reservoir can be obtained by running two or more vertical tests in the same well, each over different vertical intervals. Each test can be analyzed for the effective vertical and horizontal properties of the interval tested. In addition, a vertical well test can determine the effective- ness of a shale barrier or tight zone by testing across it. Field use to date of vertical testing has confirmed its utility in reservoir description. Mathematical Basis Interpretation of vertical tests for ku and kh is based on comparison of measured pressure response with computer-generated response. Pressure behavior during a vertical test in a homogeneous, anisotropic, infinite-acting reservoir (infinite in radial extent and bounded in both directions vertically) is given by the diffusion equation for slightly compressible fluids with negligible gravity effects.l A schematic diagram of the problem is presented in Fig. 2, and an analytic solution, based on the image

Jan 1, 1970

By S. Merjan

Three papers were presented for discussion at the conference: 1) Instrumented driven steel tube piles at Canary Wharf; author: A. R. Gaba, United Kingdom. The author described the Canary Wharf development in the London Docklands, and in particular, the decision to build over the water by driving open-ended steel piles 25m in length into the sands below the soft estuarine deposits. The tubes were then filled with concrete above the sand plug (usually 17m below pile head). Three trial piles were instrumented with: a) resistance strain guages on the inside of the tubes; b) vibrating wire guages on the re­inforcement of the concrete. The trial piles showed elastic behaviour in five cycles of lateral loading, while the verticle load tests showed a definite bi-linear load-settlement behaviour. The initial stiff portion was a result of frictional staff resistance, both inside and outside the tube, with the soil at the base contributing at higher settlements. Loads were taken to three times working load, with no imminent signs of failure.

Jan 1, 1991

By Woodcock J. T

During the dissolution of gold in fully aerated cyanide solutions the CN ion is the active agent, and consequently the usual method of evaluating the dissolving power of such solutions is to determine the CN- concentration analytically. The presence in the solutions of copper and/or zinc which themselves form complex cyanides, may result in erroneous conclusions as to the free cyanide ion concentration determined by titration.In this paper the theory of titration of such solutions has been developed, and potentiometric methods have been used to follow the behaviour of complex cyanides of copper and zinc. The results for cuprocyanides show Cu (CN)s to be the most important copper complex, and in addition they explain the reported low rates of solution of gold in copperbearing solutions which when titrated in the usual way, appear to have adequate free cyanide. An explanation of the misleading value of the titration is given, and suggestions for recognition of the condition are offered. Preliminary results for zinc-bearing solutions show that there is no satisfactory end-point for the titration of CN- in excess of that in the complex Zn (CN) 4=, which dissociates to CN and Zn(CN)g-.

Jan 1, 1950

By E. S. Chalpin

On 25 August 1971, the U.S. Bureau of Mines contracted with the Aerojet Liquid Rocket Company to perform an engineering research program to be completed on 25 May 1972. The program objective was to evaluate the advantages and disadvantages of the underground use of several power sources including but not limited to a closed cycle diesel, electric cable/motor, rechargeable battery/ motor and exhausting diesel for mine shuttle cars, with emphasis on health and safety. This report, Research in Advanced Power Systems for Mining Health and Safety consists of four (4) main parts: (1) Hazards and Safety Analysis of Mine Power Systems, (2) Evaluation of Closed Cycle Diesel Power System for Mine Applications, (3) Closed Cycle Diesel Power System Consumables Compatibility, and (4) Concluding Remarks and Recommendations. The hazards introduced to a mine by shuttle car power system failure modes were evaluated and reported. A "fault tree" analysis was generated for each power system and the probability of death or injury during an eight (8) hour shift and for a week of operation (105 hours) were estimated. Advantages and disadvantages were also reported for each system studied. Aerojet's assessment, based on a "forced decisions analysis," of the four shuttle car power systems as to their relative health and safety is that the exhausting or open cycle diesel is preferred, followed by the closed cycle diesel, the electric cable/motor and the rechargeable battery/motor. The assessment was based on ten parameters pertinent to the health and safety aspects of shuttle cars. Drawing layouts of two typical mine shuttle cars incorporating closed cycle diesel powerplant concepts are included in this report. The performance parameters established for the two concepts are tabulated. A study was made of the logistics involved in transporting and replenishing the consumables needed to operate a shuttle car equipped with a closed cycle diesel. The closed cycle diesel powerplant consumables -oxygen, potassium hydroxide, and diesel fuel - were analyzed as to their compatibility with materials found normally in a gassy coal mine. Spill tests simulating inadvertent leakage of liquid oxygen in a coal mine were performed. A critical evaluation of existing oxygen sensitivity data and the relationship to the use of oxygen on a shuttle car in a coal mine environment is presented.

Jan 1, 1972

By Parker A. J, Ruane M, Wadley L. G B

Copper, sulphur, nickel, cobalt, palladium, silver, and gold can be recovered from the copper sulphide precipitated from the "copper boil" of the Sherritt-Gordon nickel process used at Western Mining Corporation's Kwinana nickel <refinery. The method is based on an oxidative ammonia leach of copper, nickel, and the precious metals at temperatures below 40°C to produce, in part, elemental sulphur, in the residue. This is followed by heating to decompose thiosulphate and remove some ammonia with precipitation of some of the copper, palladium, gold, and silver. Addition of sulphur dioxide to pregnant liquor precipitates copper, as either Chevreul's salt or copper(I) ammonium sulphite, together with the remaining gold and silver. Less than 10 per cent of the dissolved palladium and less than 1 per cent of nickel and cobalt precipitate to this stage.In one option, the Chevreul's salt is dissolved in a solution of copper(II) sulphate, acetonitrile, and water to generate a solution of copper(I) sulphate. Gold and silver do not dissolve. The solution of copper(I) sulphate is thermally disproportionated by distilling acetonitrile to give exceptionally pure copper powder, with desirable characteristics for powder metallUrgy. Nickel, cobalt, and ammonium sulphate are recovered from the motherliquor of the Chevreul's salt precipitation by return to the Sherritt-Gordon process, where recovery procedures already exist. Palladium is recycled for eventual removal as a sulphide with the gold and silver.In the other option, solid copper(I) ammonium-sulphite is <thermally disproportionated in water at 150°C to copper powder.

Jan 1, 1978

By Thomas M. Barczak

Advancements in support technology have occurred to a large extent because of the demands of the mine operators. Shield supports are no exception. The most notable changes in shield technology in the past decade have been increases in shield capacity and life expectancy, which have increased by a factor of 4 and 7 respectively since the inception of the shield support 25 years ago. The purpose of this paper is to set goals for the future generations of longwall shields. These goals include: (1) 100,000 cycle life expectancy, (2) improved hydraulic diagnostic capability, (3) smart load control with adjustable setting pressure algorithms, (4) composite material design to reduce weight and increase shield width, (5) constant set leg cylinder design, (6) improved joint design to reduce wear and stress, (7) advancements in leg cylinder socket design, and (8) an instrumented shield to measure in-service structural component loading. These design issues will continue to push the envelope in longwall shield technology that has provided the safest and most productive mining system employed in the history of mining. In preparation for this, a historical examination of shield failures is made and recent trends in shield design are evaluated. Design practices to improve structural margins of current designs are also addressed.

By R. E. Mitchell

Environmental Impact Assessment (EIA) is the accepted method for evaluating proposed mining and other industrial projects to obtain regulatory approval and to help companies plan for responsible development. Another evaluation system becoming increasingly more common for proposed projects is the Environmental, Social and Health Impact Assessment (ESHIA). An ESHIA differs from an EIA for its more comprehensive and inclusive approach to evaluate potential impacts on public health, and its ecosystem services approach to assessing biodiversity impacts. An ESHIA may also be required by certain lenders for financing major projects. Conducting an ESHIA for a proposed mining development is not without its challenges, with costs, scheduling, regulatory concordance and other constraints to be considered. This paper examines some benefits and challenges of ESHIAs and summarizes lessons learned using a case study approach.

Jan 1, 2012