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By F. E. Lathe

RECENT events have emphasized with renewed force the well known fact that war greatly intensifies the demand for certain metals, particularly for iron, copper, and zinc. Any increase in the use of iron and steel, whether in war or peace, is also accompanied by increased consumption of those metals which find their chief application as ferro-alloys, such as nickel, chromium, manganese, molybdenum, tungsten, and vanadium. Further, since high temperatures are essential for the production of all these metals, activity in the metal industry is inevitably accompanied by an insistent demand for refractories. For example, in North American practice the consumption of magnesitic hearth refractories is frequently expressed in pounds per ton of steel. This quantity (not including straight dolomite) ranges on individual plants from about 7 to 12 pounds. When the industry is operating at approximately full capacity, the ratio of refractory to steel tends to increase, since the tonnage of steel produced is recognized as of paramount importance, and this leads to the harder driving of furnaces and less regard for the effect on refractories. It should also be observed that the cost of refractories per ton of metal produced is always so low, in comparison with other items, that it may even increase while the cost of metal per ton is being reduced through more continuous operation and the use of higher temperatures. As one prominent Canadian copper metallurgist has tersely expressed it, he is "not in business to save refractories but to smelt ore". The effect of war demands and of general industrial activity upon the production of basic and neutral refractories is clearly shown in Figure 1, which gives the value of chrome ore and magnesitic-dolomite produced in Canada during the period 1907 to 1937. Tonnages have not been shown, as these are not available for the full period; such figures as have been published from time to time are not strictly comparable, since both raw rock and finished products have on occasion been included. The preliminary figures for 1938, which are now available, have been prepared by the Dominion Bureau of Statistics on a different basis from those immediately preceding, and have therefore not been shown.

Jan 1, 1940

By C. Edwards

ABSTRACT The versatility and specificity of rare earth elements (REEs) have led to their use in an everincreasing variety of applications in new technologies; consequently, demand for REEs has increased significantly. However, separating REEs safely and effectively is a complex and expensive process. This paper presents a review of REE mineral processing technologies, providing an update on current capabilities in REE mineral processing and REE extraction from the major commercially valuable REEbearing minerals such as bastnaesite, monazite, and xenotime, as well as the ion-absorption type of REE deposits.

Jan 1, 2013

By Andrew Dobson, Cheryl Allen, Enrique Acuña

"Totten Mine return air raise was designed with two parallel fans equipped with silencers to reduce the noise emitted from the outlets into the environment. As development and production of the mine progressed through the past years, the silencer system needed to be upgraded, and additional maintenance strategies have been necessary to meet the regulatory noise limits enforced by the province of Ontario. The current mine plan will require the fans to reach the upper limit of their capacity by Q1 2019. To achieve this operational target, additional silencing capability has been required and Totten Mine has explored alternatives to further extend the noise silencing capacity available considering the current constraints at the mine site. The alternatives included a new silencer baffle design and a new layout that have allowed doubling the length of the silencer system. Using acoustic measurement data collected on several occasions, this paper presents and discusses the performance of the various silencing systems which have been installed on the return air fans at Totten Mine.INTRODUCTION Vale Canada Limited’s Totten Mine is a base metal, underground mine extracting nickel and copper, situated in the Sudbury Basin of Ontario. The mine initiated operations at the end of 2013, and is equipped with two main return air fans and two main fresh air fans located on surface. Both fresh air and return air fans are set in a parallel arrangement to operate as integrated units and are equipped with variable frequency drives (VFDs) to allow for the remote modification of their operating set point, usually between 600 to 880 rpm, depending on the mine’s requirements. The main return air raise (RAR) fans are also equipped with dissipative baffle silencers to attenuate the noise emitted to the environment. Approximately four years ago, acoustical measurements conducted to verify compliance with the applicable regulatory criteria, and respond to noise concerns from neighboring residents, concluded that the sound emissions of the main return air raise exceeded the noise design parameters. The acoustic tones of the fans were audible offsite, at a residential location, approximately 9 km northeast of the mine site. The elevated sound levels and offsite audibility was due to degradation of the original discharge silencers from moisture and particulate being drawn from underground workings and passing through the silencer baffles. The audibility was also due to an outlet directivity pattern which directed noise towards the residential location."

Jan 1, 2019

By Nick Hazen

Many successful actions are required to bring a profitable extractive metallurgical operation into production. Competent process development performed within the project development schedule increases the chances of obtaining project financing and decreases the risk of engineering design errors being built into the commercial plant. The general sequence of steps in process development is well known: technology review, desktop studies, scoping studies, prefeasibility, and so on, with an increasing requirement for experimental evidence as the studies advance. This paper suggests principles for guiding process development work so that the efforts stay on track toward a smooth startup and a profitable commercial operation. It emphasizes closely aligning the research with the corporate goals of the mining company management, understanding the mineralogy and variability in the deposit, and guiding by flowsheet and material balance. Examples of hydrometallurgical process development leading to the early use of solvent extraction in the mining industry are given.

Jan 1, 2014

By U. Caliskan, S. Miskovic

Gravity separation is a technique that depends on the difference in density of minerals for their separation. Although this method is one of the oldest separation techniques, it is still preferred in the industry because of its low capital and operating cost while it is environmental-friendly. In this paper, we present a new numerical methodology that can be used to investigate dynamics of dense slurry flows in gravity separation systems. A simple channel with a set of riffles is selected as a test platform in order to observe the effect of the riffle shape on segregation profile of particles with different densities. It is believed that the riffle shape would affect the slurry flow and possibly cause one class of particles to segregate within the riffle zone. The turbulence, as a disturbance effect within the riffle zone, causes heavy particles to displace the light, that is, the heavy particles will be trapped in riffles, while the lighter particles are carried by water to the end of the channel, which is an example to uninterrupted suspension. MP-PIC model in OpenFOAM is used to study the effect of riffle shape and slurry percentage of solids in this simple gravity separator on particle segregation profile of four discrete mineral density classes, which are Quartz/Clay (SG 2.6), Pyrite (SG 4.2), Chalcopyrite (SG 5.1), and Gold (SG 19.32). Gold particles are found to be readily captured and retained in the riffles because of their high density, while particles with the intermediate densities are more influenced by the flow. The developed model framework has been proven robust and capable of providing physical results even for the flows with a very high percentage of solids, characteristic for mineral processing operations. INTRODUCTION Gravity-based ore concentration techniques make use of differences in density of minerals within an ore to enable separation of valuables from the gangue. As some of the oldest techniques used for ore beneficiation, they are known to offer a range of benefits such as low specific energy consumption and low capital and operating costs (Burt, 1999; Falconer, 2003; Holland-Batt, 1998), however, they suffer from low selectivity, poor separation efficiency, and low capacity. Gravity separation techniques are common practices in the mining industry and are employed widely for the precious mineral concentration, iron ore recovery and coal preparation (Kroll-Rabotin, Bourgeois, & Climent, 2013; Laplante & Spiller, 2002; Williams, 1997). For example, gravity separation systems are highly applicable for precious metal enrichment operations by being included in primary grinding circuits, shaking table tailing separation, pre-concentration of leach feed and flotation concentrate enrichment for both flash and conventional flotation purposes (Burt, 1999; Falconer, 2003; Holland-Batt, 1998; Laplante & Spiller, 2002; McAlister, 1992). Gravity separation can be employed in the copper processing circuits by being integrated into the pre-flotation circuit to capture the gravity recoverable gold (GRG) and any free copper aiming to enhance the gold and copper recovery of the plant. When native copper and GRGs are present in the deposit, this integration not only facilitates plant overall performance via removal of the valuables early in the circuit, but it also reduces downstream operational expenditures due to less retention time of coarser copper particles in the system.

Jan 1, 2019

By C. H. Stockwell

"The Precambrian rocks of southeastern Manitoba contain a great variety of mineral deposits, including gold, chromium, copper, nickel, lithium, tin, beryllium, tungsten, and molybdenum. Although considerable interest has been shown from time to time in each of these types of deposit, production to date has been almost entirely in gold. This has had a value of about $26,000,000 and has been derived chiefly from the San Antonio mine, with lesser amounts from the Central Manitoba, Gunnar, Beresford Lake, Ogama-Rockland, Diana, and other properties.Most of the deposits lie within volcanic and sedimentary rocks or within basic intrusions cutting these rocks. These favourable rocks occur in several areas, which have been given local names and are separated from one another by large bodies of granite (Fig. 1).In general, the several areas are characterized by different types of mineralization. Thus, the Rice Lake-Beresford Lake area contains numerous gold deposits and has yielded almost all the gold production to date; the Maskwa River, Euclid Lake, and Oiseau River areas are, on the whole, characterized by deposits of chromium, copper, nickel, lithium, tin, and beryllium; and in the West Hawk Lake area there are deposits of gold, tungsten, molybdenum, and lithium.As might be expected in a district containing such a variety of mineral deposits, the structural conditions controlling their deposition also vary greatly. It is, accordingly, convenient to discuss the structural geology and mineral deposits of each of the more important areas separately."

Jan 1, 1954

By M. S. Badollet

"IntroductionASBESTOS FLOATS may be defined briefly as blends of air-borne particles of fibrous asbestos and dusts produced during the milling stages and collected by Cottrell precipitators, dust sheds, or bag-houses.The various grades of asbestos floats on the market contain fibrous asbestos particles ranging in length from microscopic to approximately 1/4-inch. The fines or dusts present in the floats are from 40 microns to 2 microns or less in cross-section.Airborne asbestos particles are of diverse length because they are collected at numerous places in the mill. There are: (1) dusts removed from dry rock storage bins, (2) dusts removed from rock and fiber screens, (3) particles from the tops of collectors, and (4) fines removed by suction from the processing equipment. Sometimes the airborne particles are kept segregated, so that there is a partial separation by gravity. This is accomplished by a series of dust chambers enclosed in a long, rectangular building. The longest and heaviest particles fall nearest to the air flow entrance, the smallest at a point farthest away and nearest the exit. Sometimes the air from the dust chamber building is passed through a series of bag-houses or electric :precipitators ,to collect the extremely fine particles which normally escape to the atmosphere."

Jan 1, 1952

By S. M. Bradshaw, E. Charikinya

"Microwave induced cracks have the potential to enhance metal recovery from coarse sphalerite particles in heap leaching operations by creating new crack surface areas for lixiviant and enhancing value mineral exposure. The mode of fracture and the extent of mineral exposure due to microwave induced cracks have not yet been investigated. The objective of this study was to determine the extent of particle damage and mineral exposure in microwave treated particles. This was done using X-ray computed tomography (XCT) and image analysis techniques. XCT analysis was conducted on small (–5+4.75 mm), medium (–16+9.5 mm), and large (–25+19 mm) sphalerite ore particles before and after microwave treatment (MT). Geometrical properties, such as volume and surface area of each mineral phase in each particle was determined from the XCT reconstructed images using VGStudioMax image analysis software. These geometrical properties were used to calculate the interfacial areas of sulphide mineral grains in microwave treated particles before and after MT. The ratio of specific interfacial area after MT to specific interfacial area before treatment was used as an indicator of the degree of preferential grain boundary fracture. The results showed significant grain boundary fracture after MT at all sizes. For small sized particles, about 31% of the interfacial area was lost compared to 23 and 16% for medium and large particles, respectively. The results also showed an increase in the degree of mineral grain exposure of 28, 26, and 15% for small, medium, and large particles, respectively, after MT. These results provide experimental evidence supporting improved mineral exposure due to MT. INTRODUCTIONFor some years it has been suggested that microwave treatment (MT) of ores might result in preferential grain boundary fracture that would have benefits such as improved grain exposure and particle weakening. (Kingman, 2006). Most of the experimental work investigating the application of microwaves to mineral processing flow sheets has focused on assessing the benefits of applying microwave technology to flow sheets consisting of size reduction and mechanical flotation cells (Kingman et al., 2004). Experimental studies have shown that coarse crushing during tertiary grinding of microwave treated ore resulted in a better liberated coarser flotation feed (Scott, Bradshaw, & Eksteen, 2008). It has been suggested that improved liberation in milled flotation feed, was due to the presence of grain boundary fracture in microwave treated particles. However, this improvement in coarse particle liberation does not necessarily translate to a significant improvement in downstream flotation recovery (Kobusheshe, 2010). This is as a result of the size limit to the flotation of coarse material, due to detachment forces acting on particle-bubble aggregates, which increase as the particle size increases (Jameson, 2012). Current conventional, mechanically agitated flotation cells are not designed to float coarse material (Jameson, 2012). Hence it has been difficult to show the downstream processing benefits of applying microwaves to ores processed by comminution followed by flotation (Kobusheshe, 2010). It is clear from investigations carried out so far that inappropriate downstream exploitation of microwave treated ore would fail to realise a meaningful process benefit (Kobusheshe, 2010; Ali & Bradshaw, 2011)."

Jan 1, 2016

By H. C. M. Gordon

IN every co al mine the hazard of fire in the underground workings is always present. This is a natural condition, because the mineral wrought and the supports normally used are themselves combustible and because underground fires may originate in many ways. The main causes of such fires are: (1) Open lights igniting gas, wood, or the coal itself. (2) Explosives igniting gas or coal. (3) Spontaneous combustion. (4) Electric sparks or short circuits igniting gas, wood, or coal. (5) Frictional heat igniting wood, coal, or oily material. (6) Explosions of gas or coal dust igniting wood or coal. The relative importance of these causes, and others less frequently met with, varies from district to district and depends to a great extent on the equipment and supplies used, on the training and discipline maintained among the workmen, and on the liability of the coal to heat spontaneously. It follows, therefore, that open lights should not be used and that, wherever there is the least possibility of methane being encountered, only locked safety lamps of an approved type should be allowed underground. It follows, also, that only 'permitted' explosives should be used and that the it use should be confined to conditions under which they are ?permitted?. Similarly, electric equipment should be of an approved type and all such stationary equipment should be housed in well-ventilated fireproof rooms. Such rooms, as well as entries to stables and oil houses, should be provided with doors which can be easily and tightly closed and which should be constructed of fireproof material.

Jan 1, 1937

By D. J. Hains

IN this paper we shall examine the Why, Where and How concerning the agglomeration of iron ores and concentrates. Fig. l answers the questions @f why there is so much interest at the present time in the art of agglomeration. The use of sinter or pellets in the blast furnace has materially increased their rated •capacity. ':'President Hains Company Ltd. Engineering J. S. McMahon ( 1) reports an increase from 653 tons of .pig iron per day to 1140 tons of pig iron per day with the use of a 100 per cent sinter burden on one of his blast furnaces. In the United States the use of 100 per cent pellets has increased pig iron production from approximately 1800 tons per day to over 3000 tons pig iron per day (2). In our economic system the general objective is to produce more and better commodities cheaper. Fig. 2 shows the decrease in coke consumption with increased tonnages from the furnaces when using -

Jan 1, 1961

By A. H. Lang

Introduction Tin continues to be as much a strategic metal as it was during the war. This situation is due to the fact that the tin mines in the major producing areas of Malaya and the Netherlands East Indies have not yet reached their pre-war production. Moreover, the world requirements for tin in certain fields, particularly in the food pack industries, are steadily increasing. At present, tin is still under International allocation by the Combined Tin Committee, of which Canada is a member nation. This Committee reviews periodically the availability of refined tin for export from the producing countries and makes allocations of tin to ensure equitable distribution to the consumer countries. In 1947, availability permitted an allocation of only 70 per cent of stated requirements. From 1935 to 1938 the price of tin in New York averaged 49 cents a pound and during the war the price in Canada was controlled under a subsidy programme at levels from 60 to 70 cents per pound. Just recently, this price has been raised to 96 cents. The value of the Canadian production amounts to about half a million dollars annually and the whole of this is obtained as a by-product of the lead-zinc-silver ores of the Sullivan mine in British Columbia. In 1947 Canada's imports of tin were 3,961 long tons valued at over $6,000,000. In addition, tin plate to a value of $8,000,000 was imported from the United States; the tin content of this is estimated to be from 650 to 700 long tons. An increase in domestic production would, therefore, be of great national importance, and the present high price may make the search for and development of tin deposits more attractive than it has been in the past. Although no one can foretell what future prices will be, there is reason to believe that, unless there is a drastic downward revision of production costs, the price will be maintained at present levels for some years. A number of tin occurrences are known in Canada, but none of these have been developed for their tin content alone.

Jan 1, 1948

By C. G. McLachlan

INTRODUCTION The work described in the following paper was under-taken with a view to determining, if possible, the relative importance of some of the phenomena on which flotation seems to depend, in the hope that, if this information could be obtained, it would be of value in dealing with the problem as a whole. At the outset, brief reference will be made to three papers which had a considerable bearing on the course followed in the present investigation. In 1919, Langmuir, in a paper on 'The Mechanism of the Surface Phenomena of Flotation', showed that mono-molecular films of very great stability could be produced on solid surfaces with oleic acid, but that pure paraffin oil, though spreading readily on a dean dry surface, was easily displaced by water.

Jan 1, 1926

By K. Winterton, Carruthers. J.

"Attempts have been made to produce hardened structures of a pseudomorphic type in various carbon and alloy steels. In order to obtain martensite with a fine distribution of cementite, an initial structure of fine lamellar or nodular pearlite is required; this may be obtained by conventional means. This is followed by partial austenitization and quenching.Two methods have been tried to induce partial austenitization:(a) A resistance (direct current) heating method involving rapid entry into the austenite field.(b) A new method, described as the ""threshold"" technique, involving homogenization of temperature just below A 1, followed by entry into the austenite field; two furnaces are required.The resulting structures have been examined for microstructures, hardness, tensile, and impact values. The tensile properties are comparable with those obtainable by conventional treatment methods. Impact values are disappointing, but this is explainable from the nature of the manifold changes occurring."

Jan 1, 1960

By Henk Dijkman, Wageningen University, Paula Gonzalez Contreras, Irene Sánchez-Andrea, Jan Weijma, Silvia Vega

"More than 20 years ago, Paques B.V. introduced innovative biotechnologies to recover metals and to remove sulfate from aqueous streams. These technologies find their origin in the exploration of microorganisms involved in the global sulfur cycle. Currently, several sulfur cycle biotechnologies are applied successfully at full-scale. The sulfur cycle is closely linked with the iron cycle, and also the latter offers opportunities for application of innovative biotechnology for the mining industry. Microorganisms of the natural iron cycle carry out reactions that are not feasible by chemical methods such as ferrous iron oxidation with oxygen at pH below 4. Iron oxidation with oxygen can be conducted using microorganisms living at pH between 0.5 and 7 and at temperatures between 0 and 95ºC. Remarkably these microorganisms can also carry out arsenite oxidation at similar acidic conditions and high temperatures. Making use of the extreme features of these microorganisms, Paques and Wageningen University have developed a biological process to precipitate arsenic as scorodite. This biological formation of scorodite is a novel combination of biological oxidation and biocrystallization. Depending on the level of saturation, biological oxidation rates and operational conditions, we could control the formation of the iron precipitates such as jarosite and scorodite. Currently new microorganisms have been harvested from hot springs and rock acid mine drainage to foster the growth of specialized microbial communities with potential high iron and arsenic oxidation capacities and higher resistance to other metals. In our paper we address the ongoing research and development of the bioscorodite process.THE USE OF IRON TO REMOVE ARSENIC In 2015 several environmental disasters related to the release of mine wastewater and tailings occurred. On August 5th, a waste water spill occurred from the Gold King Mine near Silverton, Colorado. A dam holding the tailing pond was damaged and spilled three million US gallons (11 ML) of mine wastewater and tailings, including elements such as cadmium, lead and arsenic, into Cement Creek, a tributary of the Animas River in Colorado. “At their peak, arsenic levels were 300 times the normal level and lead was 3,500 times the normal level” (The Guardian, 2015). In early November, another collapse of a mining dam in the Brazilian state of Minas Gerais spilled between ten and sixteen thousand US gallons of water and sediment after a dam failed from an iron ore mine. Arsenic and mercury polluted the Doce River, arsenic levels were found more than ten times above the legal limit in some places of the river (The Guardian, 2015). Waste production is inevitable during Mining. However, a preventive waste management strategy could have minimised waste production, maximised waste reuse and classified waste by their hazardous degree."

Jan 1, 2016

By Robert Macdonald, William Coombe, John F. Lewry

Gold occurrences have been known in the La Ronge Domain for many year . Mineable reserves have more recently been outlined and there is every prospect of a major gold camp being established in the domain within this decade. The La Ronge Domain lies in the Lower Proterozoic 'Trans-Hudson Orogen' and is part of a collage of Early Proterozoic crust comprising volcanoplutonic arcs, batholiths, associated volcaniclastics and volcanogenic sediments lying between the Superior Craton to the outheast and the reworked Archean basement/Aphebian cover terrain to the northwest. The domain has several lithostructural subdivisions, the most important of whjch , from a gold exploration point of view, is the Central Metavolcanic Belt. This belt is composed dominantly of a range of metavolcanic rocks and gabbroic to granitic intrusives, which geochemically resemble younger subduction-generated 'primitive' arcs developed on oceanic crust. U-Pb zircon geochronology indicates that the arc volcarusm and pre- to late-kjnematic plutonism occurred about 1890 Ma to 1850 Ma ago. The belt has an attained grade of upper greenschist to amphibolite facies and is relatively undeformed , though high strain zones occur locally. Most gold occurrences in the La Ronge Domain have been found in the Star-Waddy Lakes area of the Central Metavolcanic Belt, and in the Sulprude-MacKay Lakes area to the south which is interpreted as a tectonically dismembered part of the main belt. Both tratiformand vein-type gold occurrences are present in the domain; vein-type predominate and form nearly 90 per cent of the occurrences. The stratiform-type occurrences show a regional lithological a sociation with iron-rich sediments within proximal felsic volcanjc sequences. Some vein-type occurrences appear related to brittle fracturing associated with intrusive emplacement (the magmatic-hydrothermal "syn:' and "subvolcanic" veins) and faulting. However, most of the vein-type occurrences exhibit a spatial association with regionalscale ductile shear and other high strain zones, and were probably formed by metamorphichydrothermal processes.

Jan 1, 1986

By C. S. R. Rondestvedt

In February 2010, Teck?s newest Concentrator at Mina Carmen de Andacollo (CDA), Andacollo, Chile was commissioned. The Concentrator is a single line configuration, comprising of one 36 ft diameter x 20 ft long SAG mill driven by an 18,000 hp gearless drive. The SAG mill feeds two ball mills each 25 ft in diameter x 40.5 ft long, each driven by a total of 19,000 hp through dual pinion drives. A series of four phases will be reviewed from operational readiness, mechanical completion, commissioning, and ramp-up. Also, now after 6 months of operation, this paper will review the significant steps taken during ramp-up enabling the announcement of commercial production, in October 2010.

Jan 1, 2012

By Steven Hart

In September 2009, Newmont began the commissioning of a 3 stage crushing and milling circuit at its Boddington Gold Operation in Western Australia. The Boddington ore has been recognized as one of the hardest and most abrasive ores treated to date and this played a pivotal role in the selection of crushing and HPGR technology for this operation as opposed to the more conventional SABC circuit. This paper will examine the scale up from laboratory to pilot plant and full scale operation of the crushing circuit. There have been many challenges to overcome in the first 18 months of operation; however, the HPGRs have in general met design expectations and performance is expected to improve further with ongoing design changes

Jan 1, 2012

By R. Blosser

Phelps Dodge introduced a process improvement model known as Quest for Zero in 2001. In 2004, the focus of Quest for Zero shifted from corporate-led initiatives to projects led by site personnel. The Hydrometallurgical Division at Morenci focused on two (2) significant process improvements: reducing electrolyte bleed and organic losses. In September 2004, Morenci kicked off a bleed reduction project to reduce electrolyte bleed by 45%. By the end 2005, electrolyte bleed was reduced by 55% through understanding and reduction of variance. Significant process changes made during this time period include changes in acid-addition strategy, reduction of uncontrolled bleed, and optimization of bleed placement. In April 2005, the organic reduction project began with the goal of reducing losses by 15%. Operational improvements during this project included improved organic recovery systems, mixer speed optimization, and picket fence installation. By the end 2005, this project reduced organic losses by 35% and current losses are 48% lower than at the start of the project. These projects and smaller Questfor Zero projects have resulted in sustainable annualized savings of $13 million in Morenci hydrometallurgical operations. Through the use of Six Sigma tools, process variances can be controlled and reduced.

Jan 1, 2007

By J. F. Adams, V. G. Papangelakis

Chemical modelling is becoming increasingly useful in the development, analysis, design, and control of hydrometallurgical processes. The paper presents the development of reliable databases for chemical modelling of selected hydrometallurgical systems using state-of-the-art software, such as OLI. The modelling strategies are also demonstrated. The high pressure acid leaching (HP AL) of laterites, oxygen solubility in the oxidative leaching process of zinc sulfide, gypsum solubility and lead chemistry in mixed sulfate-chloride solutions are presented as case studies. This on-going work attempts to bridge the gap between theoretical research and industry needs. Computational Analysis in Hydrometallurgy 35th Annual Hydrometallurgy Meeting held in conjunction with the 44th Annual Conference of Metallurgists ofCIM Calgary, Alberta, Canada Edited by

Jan 1, 2005

By Robert G. Boutilier

So far, most social performance monitoring systems have not gone beyond listing the impacts on various stakeholders. Executives have had to rely on intuition to devise interventions that would improve the impacts. This paper describes a survey process, known as the Stakeholder 360 (S360), which eliminates much of the guesswork. The paper reviews key studies showing that raising the levels of communication, trust, and common vision among stakeholders leads to the acquisition of the resources needed to improve the socio-economic situation. Therefore, the Stakeholder 360 measures the levels of these three factors in the relationships between a company and its stakeholders, and among the stakeholders themselves. In a validation study at a gold mine in rural Papua New Guinea, the S360 produced a socio-political ?roadmap? that showed management and stakeholders alike which relationships need more communication, trust, or common goals/vision. Management used the findings to create alliances that helped the government move forward on a regulatory regime for the mine closure. The community used the findings to focus its planning for life after the closure. An S360 survey conducted six months later revealed a decline in dependence on the mine and an overall increase in levels of mutual understanding.

May 1, 2002