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By R Fletcher

Pacific Hydro, a leading renewable energy company from Australia, is developing a series of cascading run-of-river hydro electricity projects in the Cachapoal Valley at the base of the Andes Mountains some 100 km south of Santiago in Chile.These projects involve extensive tunnelling and underground works. The first of these projects is called Chacayes (110 MW installed capacity) and is now under construction with Astaldi SpA of Italy and Fe Grande of Chile as the EPC contractor. Astaldi SpA also has an equity stake in the project. It involves 6 km of tunnels between 5 m and 7 m diameter, of which 2.3 km is by tunnel boring machine (TBM) (5 m diameter).This paper outlines the local and regional geology, the scope of the Chacayes project, actual tunnel excavation rates and support, and compares the decision making on Chacayes between a choice of traditional drill and blast excavation versus TBM.The paper also outlines the next project planned to be developed by Pacifi c Hydro in the valley – the 140+MW Nido de Aguila project involving a main tunnel drive of 11 km with two intermediate adits, plus a 388 m shaft and underground powerhouse. The main tunnel drives are likely to be excavated by two hard rock TBMs (5 m diameter) but will need to be able to withstand high overburden pressures of up to 1300 m.Subsequent projects in the planning stages include the downstream Coya II project with two tunnels totalling approximately 10 km, one of which may be by TBM.

Mar 8, 2011

At many locations in Australia the decommissioning of mining operations will require the disposal of excess water. If the water is contaminated its disposal may be restricted by government guidelines. The timing of water disposal may be critical to the schedule of close-out. The uncertainty of the annual rainfall input to the water storage and disposal system may determine the success or failure of close-out. The uncertainty associated with any outcome can be used to determine the reliability of the system, or inversely its risk. The technique of Monte Carlo simulation, using the uncertainty in annual rainfall, is applied to quantify the risks associated with water disposal as part of the requirements for close-out in two case studies. In both case studies it is assumed that water disposal is via evaporation only. The first case study is the Nabarlek operation, located about 270 km east of Darwin. This project is required to complete the engineering work associated with its close-out by December 1995. The second study investigates the situation of close-out for the Ranger Uranium Mine, about 250 km east of Darwin. It should be noted that the Ranger mine was examined as part of the annual update of its contingency rehabilitation plan and the probability of implementing the plan is extremely small. The probability of success for the Nabarlek case varied from less than ten per cent to greater than 95 per cent depending on the management strategy. Four possible strategies were investigated for the Ranger mine with the chance of success varying between 20 and 95 per cent. The estimation of the evaporation rate and the area allocated to evaporation was critical in both cases. By applying seasonally based evaporation pan coefficients determined on site, rather than an average monthly value of 0.75, the chance of success was improved by up to 35 per cent for Ranger. Simulation modelling is able to provide information on the likely response of mine water management systems and the level of risk. This information is required to efficiently plan and manage the disposal of water for close-out.

Jan 1, 1994

By Cripps-Clark CJ

Sulphur partition between metal and slag has been examined on a cast-by-cast basis for BTIP furnaces. Partition values. were calculated from thermodynamic equilibrium data together with oxygen activities computed from the manganese partition. The S-C interaction coefficient, esc , was treated as an adjust- able parameter and the agreement between calculated and measured S partition values optimized. In the case of furnaces operating with low viscosity slags this procedure led to estimates of esc in close agreement with previously measured values. The same analysis applied to daily average data for several Kawasaki Steel furnaces led to the same esti- mates of e c s , indicating a similar approach to equilibrium. Silicon partition between metal and slag has been examined on a time average basis and found to be far removed from thermodynamic equilibrium for most Australian furnaces. A study of Japanese furnaces of comparable size reveals a temperature dependence of Si parti- tion which appears to be close to equilibrium. Australian furnaces approach this behaviour only when operating with low viscosity slags. A preliminary examination of the effects of burdening with TiO 2 on the silicon partition is also reported.

Jan 1, 1980

The Australian bulk explosives industry has matured significantly over the last five years and it would appear that the rest of the world is following suit. This maturity is characterised by the technical sophistication of modem bulk explosives, an increase in the technical competence of the explosives consumer and a greater openness in the debate on the quality and performance of explosives. The principal mechanism by which these advances have been made is undoubtedly commercial competition in the market place although a new element, technical competition between manufacturers and independent professionals, has and will continue to play an important role in the development of the industry. The relationship between the explosives manufacturer and consumer is necessarily both complementary and competitive. This paper identifies the need for the consumer to take a more prominent role in the critical analysis of the performance of explosives and to use his commercial influence to direct explosives manufacturers at least in the direction required for the future technical development of the industry.

Jan 1, 1990

The Electrolytic Refining and Smelting Company of Australia Limited (ER&S) operates a copper smelting and refining plant and is situated close to the heart of the highly industrialised area of Port Kembla. In March, 1982 the Company entered into an undertaking with the State Pollution Control Commission (SPCC) to monitor ambient levels of sulphur dioxide (S02) gases present in the atmosphere in the surrounding urban area. Despite the use of a 200 metre high stack for dispersal of the smelter waste gas stream at ER&S, two local suburbs, Warrawong and Primbee were experiencing on occasions high ambient concentrations of S02 resulting in discomfort to local residents. In late March 1982, ER&S installed a highly advanced S02 monitoring system to continuously monitor the levels at Warrawong. The system was extended to include S02 monitoring at Primbee in November 1982, and further extended in June 1983, to include an input of meteorological data. Initially the system was designed to monitor and react to high concentrations of S02 at either of the two monitoring stations. Currently however, refinement is taking place to allow a predictive nature to be built into the system such that it not only reacts to an adverse situation but can predict weather patterns likely to cause high concentrations and thus avoid these events. The entire system is still undergoing a growth and development period, however the results obtained to date are pleasing to both the Company and the SPCC.

Jan 1, 1984

By Laing W. P

Sedimentary structures are described from the WiIlyama Complex, New South Wales. Their presence confirms lithological layering within the metasediments as bedding. These primary structures occur not only in low grade rocks as previously reported by other workers, but also in areas of medium and high grade metamorphism.Sedimentary structures include graded beds, cross beds, ripple marks, and ball and pillow structures.The observed parallelism of the early schistosity and bedding in the Broken Hill area has previously led to the idea of transposition by isoclinal folding.In the areas mapped, small scale transposition is precluded on the basis of1. uniform facing of sedimentary structures over wide areas, and2. the existence of large areas in which the early schistosity is oblique to bedding.

Jan 1, 1975

The Jacobs Sliding Floor (Floor) is experiencing a surprisingly long competitive life. The first Floor was used on the Camino Tunnel in California in 1960. At that time the Robbins Company had built only seven TBMs, and the future for such machines was considered doubtful by many, as compared to drill and blast methods. This was then, and still is, commonly called the "conventional" method. Robbins' TBM No. 8 was for the Hydro Electricity Commission of Tasmania (HEC) for their Poatina Hydro Project in 1961. In this writer's view, the Poatina experience was the start of successful hard rock boring machines. But, by coincidence, the HEC is using the newest Floor for their King River Hydro project, where driving with the Floor started in July 1986 on the King Tunnel. This paper examines the history and developments in both Floor design and other "conventional" tunnelling equipment, and the site specific conditions that have allowed this old concept to still be competitive in certain select situations. Parametric costing data and some actual progress records are included.

Jan 1, 1987

IT is very difficult for a founder engaged in jobbing work, comprising all sizes and classes of castings, to appreciate that the analysis of the iron he is using cannot entirely fill the situation he desires for his varied classes of work. Neither is there any panacea in the shape of an iron mixture that will suit the whole of his floor for the day.From his own experience he generally alters his cupola charges during the cast, endeavouring to meet at the same time the requisite metal composition for the castings he is about to pour.The founder on repetition work is in a much better position to stabilise his methods, arrive at a certain pig-iron' analysis, regulate...

Jan 1, 1926

By J Fewings, T McCredden, S Seet, C Fitzmaurice

"Flotation of nickel sulfide ores are generally constrained by nickel grade and impurity concentrations (notably magnesium and arsenic) in the product delivered to smelters. Being a physical separation process, flotation recoveries and grades are limited by the grade recovery curve of a particular operation, where increasing product grades are invariably associated with lower recoveries. Impurities put further pressure on this relationship, as removal of impurities from the final concentrate is almost always associated with nickel losses.Western Areas Ltd are developing a proposed expansion to its Cosmic Boy concentrator to treat an impurity stream, that is high in nickel and would otherwise report to tails. Through the use of BioHeap® technology Western Areas aims to recover the nickel and discard the arsenic to tailings. This expansion will consist of a biohydrometallurgical plant that leaches the nickel arsenic minerals, removing the arsenic as a stable iron/arsenic hydroxide, while recovering the nickel as a high-grade nickel sulfide product (at approximately 50 per cent nickel). This can then be blended with final concentrate to improve nickel grades and recoveries, while simultaneously reducing impurity levels or used to produce high value products like nickel sulfate.The introduction of a small microbial leach plant may be beneficial to base metal concentrators constrained by impurities or grade.Citation:Fewings, J, Seet, S, McCredden, T and Fitzmaurice, C, 2016. BioHeap® - Breaking the Grade/Recovery Curve for Nickel Concentrators, in Proceedings 13th AusIMM Mill Operators’ Conference 2016, pp 361–368 (The Australasian Institute of Mining and Metallurgy: Melbourne)."

Oct 10, 2016

By J Player, G Sweby, S Webber, E Jones

Seismic systems are a tool for the monitoring and forecasting the rock mass response to excavation. Common issues encountered at mine site audits and reviews are: how to design an effective seismic system, implementation of the design, interpretation of seismic source results and understanding the reliability of the seismic source. These issues are often a function of several items including: • Experience of site personnel in undertaking seismic system design. • Personnel not envisioning multiple phases of system expansion to understand system robustness issues. • System design/expansion occurring in response to damaging seismic activity rather than planned expansion of a system • The mine access development is often localised in comparison to the total orebody being mined hence, planning sensors in longholes in advance of development rather than in short holes close to development will improve the three-dimensional aspect of the network. • Limited site processing of the seismic event data, hence engineers do not see the uncertainty associated with event location, size, source and system layout. Mine site users require a framework to appreciate the challenges and limitations in locating large events. For example, event locations are given as precise measurements (to the nearest centimetre) whereas the volume of deformation resulting in the event often has dimensions of tens of metres or more (as defined by the source radius). A stronger awareness of the uncertainty of rock mass yield within large seismic sources will assist site users in the interpretation of rock mass damage. The encountered design and implementation errors are reviewed and discussed with a practical set of rules presented to provide a robust seismic system that provides consistent results and increases the user’s understanding of uncertainty in source location and size. The authors’ experience across multiple mine sites, seismic systems and damaging seismic events over a 30 year period has been summarised into practical rules for site personnel of all experience levels.

Nov 29, 2022

By G Malherbe, J Gonzalez, D C. Franklin, J Bassan, C T. Farrelly

To respond to ever-increasing challenges, mining companies have been experimenting with new business models and technologies in order to speed mine development, production, processing and transport. The various experiments involve mobile access to data, intelligent sensors, advanced analytics, virtual collaboration, virtual reality, automated equipment, remote operations centres and strategic partnerships. A synthesis of all these components creates a ænetwork effectÆ that can dramatically improve the overall effectiveness the entire operation. The concept of the Network Centric Mine borrows from a variety of industries, including defence, aerospace, aviation, petroleum, utilities and manufacturing. Central to the concept are improvements to the way we connect people, process, information and technology, resulting in a more highly collaborative business model, with roles and processes designed to take advantage of new technology. The components of the mining operation act as a connected network aimed at a common goal, regardless of the boundaries of organisation and location.The design of this new organisational ecosystem needs to take into account the recent advances that enable the æplug and playÆ integrated collaborative environment, including cloud computing, mobile devices and social networking, as well as advances in augmented reality, robotics, geo-location, digital labelling, simulation and analytics. However, the most consistent lesson from other industries is the need to properly enable the behaviour and process changes necessary for success.Benefits from adopting a network centric approach include the more effective use of scarce expertise, improved data and information analysis, reduced process variance, and more informed and faster decision-making. The future of mining will see more technology savvy workers who will drive the adoption of new processes. The operations will shift from a relatively static and disparate set of functions, to a digitally aware, dynamic, automated, integrated and interactive environment, with increased agility, lower operating costs, higher productivity and improved safety.CITATION:Farrelly, C T, Malherbe, G, Gonzalez, J, Bassan, J and Franklin, D C, 2012. The network centric mine, in Proceedings International Mine Management 2012, pp 143-160 (The Australasian Institute of Mining and Metallurgy: Melbourne).

Nov 20, 2012

The Porgera gold deposit in the Papua New Guinea highlands contains about 387 tonnes of gold. The results of its exploration show the benefits of persistence and commitment to this difficult deposit. The mineralization consists of a complex intermix of auriferous and argentiferous sulphides, gold tellurides and free gold as disseminations, veins, stockworks and breccia matrix. Its deposition was structurally contolled within a system of mafic diorite intrusions and adjacent sediments. Two styles of alteration accompany the mineralization. Gold grades vary erratically throughout the deposit. Over a period of 22 years nine phases of exploration have been undertaken by six companies or consortia of companies. Surface rock chip sampling, geological mapping followed by scout and systematic grid diamond drilling have been the most successful exploration tools. Exhaustive metallurgical process investigations and economic evaluations of mining options have been invaluable in guiding the exploration towards defining the ore body. Impetus was given to the project during times of flagging enthusiasm by several important discoveries and a breakthrough in the metallurgical processing approach. The discovery of high grade ore deep in Zone VII in 1984 turned this marginal deposit into a potentially very large gold mine.

Jan 1, 1987

By Erickson M. E, Smith C. K, Carswell J. T

Thirteen holes totalling 3200m were surveyed using a downhole time domain Geonics EM37 system at the 830 metre level within the CSA Mine, Cobar, New South Wales, in order to search for blind, electrically conductive sulphides at some distance from exploration drillholes. A significant off-hole conductor was detected in only one drillhole.Geophysical modelling and interpretation of the survey results indicated that this off-hole conductor was caused by a sulphide lens 30 metres from the drillhole at a hole depth of 220 metres.

Jan 1, 1990

The earliest suggestions that some metallic ore deposits might have resulted from seafloor volcanic exhalation seem to have been those of Elie de Beaumont in 1847 and Henry de la Beche in 1851. In 1885 Tinoco, and Bouglise and Cumenge, independently investigating-.the manto copper deposits of the Boleo district of Baja California, proposed that these had formed on the seafloor by precipitation from "hydrothermal submarine emanations". Some twenty years later the Japanese geologists Kukuchi and Tsujimoto (1904) put forward the idea that the Kuroko ore- bodies were seafloor volcanic sinter deposits and in 1919 this was re-affirmed by Ohashi. In 1909 the English geologists Thomas and MacAllister postulated a similar origin for some of the gold deposits of Mount Morgan in Queensland. Between the wars the great European economic geologists Niggli and Schneiderhohn both clearly recognized a class of seafloor hydrothermal deposits. The idea rose again immediately after the Second World War in a very clear statement by Hegeman in 1948, which was followed by contributions by Ehrenberg and Kraume and their co-workers on the submarine volcanic origin of the Meggen and Rammelsberg orebodies in 1954 and 1955 respectively. In 1955 the present writer, quite unaware of early or contemporary work on volcanic exhalative ore deposits, proposed a volcanic sedimentary/diagenetic origin for the stratiform base metal ores of SE Australia. In doing so the writer emphasized the probable importance of island arc volcanism, suggested that some "metallogenetic regions" of ancient terrains were in fact old island arc systems, that the composition of the ores might be related to the composition of the associated volcanic rocks and that such ores would be tied to volcanic stratigraphy. Ideas on relations between volcanism and stratiform ore genesis have thus been evolving over.a period of some 140 years and, beginning with the observations on Baja California in 1882, work round the rim of the Pacific has made an important contribution over a period of more than 100 years.

Jan 1, 1987

By D T. Feinstein, M B. Gotkowitz

In Wisconsin, state laws and regulations governing metallic mine permitting stipulate that protection of groundwater quality be assured indefinitely through all phases of the mining project, including development, active mining, reclamation, and long-term closure. By rule, the Wisconsin Department of Natural Resources (WDNR) requires that permit applicants use a numerical model to assist in the assessment of compliance with this requirement for all proposed mine-waste facilities. As a part of the compliance assessment, model calculations are used to predict groundwater solute concentrations through time at designated boundaries for comparison to current groundwater quality standards. In practice, this modelling requirement has involved the application of numerical solute-transport models. Our review of a solute-transport model submitted by the developers of a proposed mine near Crandon, Wisconsin, provides us with an opportunity to assess the usefulness of transport modelling as a permitting requirement. Recent evaluations of solute-transport models by other workers suggest limitations in predictive accuracy. Our review of the model submitted for this project also identified important limitations due primarily to uncertainty in calibration of model parameters at the undeveloped site. The utility of any model to predict project compliance or non-compliance with numerical standards is limited by the range of uncertainty of key model parameters, such as dispersivity and porosity. Uncertainty in the future behaviour of the solute source(s) also reduces the predictive power. Moreover, the site characterisation provided by the model may have limited power to describe the site condition post-development. Although these inherent shortcomings accompany the use of solute transport models at undeveloped sites, the requirement for model development and the ensuing technical review has substantially assisted in our evaluation of site conditions and project design. Through this process we have identified elements of the waste facility design that are crucial to the environmental viability of the project, resulting in modifications to original project proposals. While results from this model review will be used to evaluate compliance, additional benefits come from the identification of critical design features that enhance groundwater protection.

Jan 1, 2003

By A Fern, A Hawkes, o, T Vincent

The modern workplace has changed dramatically in recent years with an increased emphasis on the psychological well-being of employees. While adhering to a certain standard of psychosocial safety at work is now not only a moral, but legal obligation in Australia, it begs the question: how can organisations begin to ensure psychosocial safety? A positive psychosocial safety climate is one where employees feel they are psychologically safe, feel supported in their work and are not exposed to work-related stressors that can negatively affect their mental health. Such a climate can help boost productivity and create a more positive working environment. This presentation will provide a twopronged approach to understanding and managing psychosocial safety: pairing a traditional risk assessment with climate measurement. Risk assessments can provide several benefits, including identifying and characterising work-related hazards, identifying the nature and severity of the risks to employees and prioritising necessary interventions for reducing or preventing psychosocial harm in the workplace. However, these assessments can have certain limitations, especially when it comes to capturing some of the less obvious causes of psychosocial harm. Climate measurement can provide valuable insights into employees’ perceptions of the work environment, identify areas of concern that may not have been identified in the risk assessment and help to guide organisational changes that will enhance employees’ psychosocial well-being over time. It will also be argued that climate should be assessed from a broad perspective exploring general, physical, social and psychological aspects of safety climate. This presentation will explore why conducting risk assessments in conjunction with detailed climate measurements is integral to protecting the psychosocial safety of employees in the workplace and demonstrate why employers should view the two approaches as complementary and interconnected. Best practice recommendations will be provided for the risk assessment, climate measurement and psychosocial interventions

Apr 16, 2024

By G D. Matthews, M E. Haylett, S Khosrowshahi, A Weeks

Effective domaining is fundamental to geostatistical modelling for grade control. Through analysis of lithological, structural and alteration logging data, effective groupings (domains) can be identified and employed for estimation or simulation purposes.The poor definition of domains can adversely affect the grade control model resulting in a misinterpretation of the optimal ore-waste boundary and ultimately reduces the quality of recovered ore. The implementation of an appropriate domaining strategy is therefore expected to improve recovery and reconciliation.A thorough understanding of the geology of the deposit and adequate sample data is required for selecting domains. For new deposits, a resource drill database and resource model may be the only information available. Where extension to a previous operation is taking place, historic grade control, mapping and exposed geology may be used to improve domain selection. Preconceptions about domains, should they exist, need to be re-evaluated and tested to ensure they are fit for the purposes of grade control.While mining progresses, the domain model is re-evaluated to ensure that the previous interpretation is still suitable for the present configuration and geology. The grade control process, being iterative, lends itself to regular review and continuous improvement as further data is collected during the grade control cycle. Regular updates to the geology model, mapping, geostatistical data analysis and review of variography will provide indications of a changing domaining environment.Narrow vein gold deposits, which may have several factors influencing mineralisation, present considerable domaining challenges. By scrutinising the data, sample populations can be grouped into domains, which not only improve ore recovery, but help assist in the development of a mine geology model.CITATION:Matthews, G D, Haylett, M E, Weeks, A and Khosrowshahi, S, 2014. Effective domain selection for grade control in narrow vein gold deposits, in Proceedings Ninth International Mining Geology Conference 2014 , pp 191–196 (The Australasian Institute of Mining and Metallurgy: Melbourne).

Aug 18, 2014

By A P. Wilkinson

This paper reports on the implementation of the critical control concept to manage material risks in the mining and metals industries. The critical control management (CCM) approach assumes it is better to identify weaknesses in risk controls before an incident happens as opposed to discovering weaknesses from an investigation after an incident occurs. The first is sometimes referred to as active monitoring and the second as reactive monitoring (Health and Safety Executive and Chemical Industries Association, 2006). Both are needed. However, whilst methods for both active and reactive monitoring of risk controls are well established in many high hazard industries, such as oil and gas, petroleum and chemical industries, until the publication in 2015 of the International Council on Mining and Metals (ICMM) guides, (Good Practice Guide and the subsequent Implementation Guide) (ICMM, 2015), there was no specific mining and metals industry guidance on critical control management. This paper reports on progress in implementing the ICMM guidance drawing on two main sources. First, a benchmarking survey of a representative sample of coal and metalliferous mines, both underground and open cut/pit), sponsored jointly by the Queensland Resources Council and the Queensland Commissioner for Resources Safety and Health in the context of a recommendation that the Queensland mining industry adopts high reliability organisation (HRO) principals (Queensland Resources Council and Commissioner for Resources Safety and Health, 2022). Second, it draws on Noetic’s experience of implementing critical control management in mining and other high hazard industries in Australia, Africa, China and North America (Wilkinson, 2018). The paper describes good practices found and where significant improvements can be made, providing specific and actionable examples of both. From this it also identifies how future guidance on this topic could be improved.

Apr 16, 2024

By R Saha, D Barry, C Mawdesley, O Bertoli

Kriged estimates are not typically calculated on blocks substantially smaller than the sample spacing (eg the Standard Mining Unit or SMU). Moreover, the sample spacing for quality variables is often much greater than the SMU size. For short to medium term planning decisions, the shorter term variability in the quality variables is a key economic consideration in defining, setting and meeting coal product specifications.Global uncertainties can be calculated using Drill Hole Spacing Analyses (DHSA). However, knowing the precision of a variable for a one or two year production volume is usually not adequate for variables with low spatial continuity that may fluctuate significantly over daily, weekly, SMU, or shipment volumes.Is there a feasible, reasonable and valid geostatistical method to model the uncertainty of coal quality variables on blocks substantially smaller than the drill spacing (say on the SMU)?The validity of using co-kriging variances, calculated on SMUs to characterise local uncertainty, was tested using a suite of conditional simulations generated for several quality variables for BHP’s Blackwater operation. The conditional simulation results were used as a benchmark against which the results derived from the kriging variances could be compared.The agreement between the kriging and simulation methods for thickness is excellent, with much closer correlations than for the quality variables. Typically, the kriging variances give very reasonable approximations to the simulation-based uncertainties, although there could be some systematic discrepancies which may become much more critical if a classification is to be based on a thresholding of the SMUs relative uncertainties.CITATION:Mawdesley, C, Barry, D, Bertoli, O and Saha, R, 2017. Local uncertainty benchmarking – a coal case study, in Proceedings Tenth International Mining Geology Conference 2017, pp 43–50 (The Australasian Institute of Mining and Metallurgy: Melbourne).

Sep 20, 2017

By W Stange

Assessing the risks in a mining project is a key aspect of project evaluation. This is an exacting and demanding task because of the complexity due to the need to deal with uncertainty over long time periods. The way risks are assessed and managed is critical to the long-term success of the projects and the business. Discounted cash flow (DCF) analysis is commonly used for project and risk evaluation. A discount rate is selected that accounts for uncertainties in the cash flows. However, it is difficult to determine an appropriate discount rate due to the large number of factors that need to be considered and the complex relationships between risk sources. Using a proven framework, ævalue at riskÆ (VaR), this paper proposes to rigorously model and quantify ærisk at sourceÆ. The approach was first employed to assess financial market risks and is now widely used in the banking sector for risk assessment. In project evaluation, all risk sources are identified and estimated separately to ensure the overall project risk is quantified accurately. A bottom-up approach has been proposed. Estimates are first carried out for risk factors at the bottom of the project structure. The assessment is then applied at increasingly higher levels until the overall project risk is estimated. Value at risk is a versatile methodology and can be used in a local or integrated manner. The final value is objective and the calculation steps can be easily justified and followed. Four case studies have been included to illustrate how the proposed approach can assist management in decision-making.

Jan 1, 2009