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By A. M. F. Carter

A survey was conducted so that the degree of corrosive, erosive, and abrasive attack on material-handling systems in the mining and mineral-processing industry could be assessed, and so that the areas of research and development that would be relevant to the needs of the industry could be determined. Of the 59 different mines that were invited to participate in the survey, 41 returned completed questionnaires, giving a return rate of 70 per cent. The total number of completed questionnaires amounted to 45. An analysis of the results shows that attack by erosion or abrasion is considered to occur more often than attack by corrosion. However, al three types of attack must be regarded as significant problems within the mining industry, since 52 per cent of the participating mines reported pump failures due to the inability of the materials of construction to withstand the operating conditions, and almost 90 per cent reported piping failures due to corrosion (22 per cent) or to erosion and abrasion (78 per cent).

Jan 1, 1986

By R. J. Durrheim, B. Manzunzu, V. Midzi

Selecting ground motion prediction models (GMPM) is crucial in assessing seismic hazard levels in a specific region. This study investigates the influence of ground motion model (GMM) selection on seismic hazard assessment in Johannesburg, South Africa. Most seismic events affecting Johannesburg are related to mining activities and water ingress into the underground mine voids. The most seismically active regions in South Africa include areas around Klerksdorp, Welkom, and Carletonville. These regions experience a significant number of earthquakes, with mining activities being a major factor contributing to seismic events. Ten ground motion prediction equations were selected from regions of similar tectonics setting and were assessed to see if they correspond to the available local data. Six of these were also compared to the ground motions produced by the earthquake of 14 August 2014, which occurred in the Orkney area, one of the mining areas in South Africa. Sensitivity analyses were also carried out to assess the influence of ground motion prediction equations (GMPE) on the seismic hazard of Johannesburg. The results indicate that the choice of GMPM significantly affects the estimation of seismic hazard levels in Johannesburg. Different GMM can lead to varying ground shaking intensity predictions, impacting risk assessments and engineering design considerations. The findings highlight the importance of carefully selecting appropriate GMM tailored to Johannesburg’s specific geological and tectonic characteristics. Understanding how different models perform in this region is essential for accurate seismic risk mitigation strategies.

Jan 12, 2025

By E. J. Magri

Consideration is given to the problem of the estimation, from limited data, of the likely grade and tonnage for a new mining property that is to be exploited by the selective mining of two metals that have substantial contributions to make to the total revenue. In particular, the case of a new gold and uranium mine in South Africa is analysed as follows. (I) The applicability of the underlying lognormal bivariate model for different support (i.e. ore unit) sizes is examined. (2) The necessary parameters for the bivariate lognormal models for different block sizes are estimated from abundant chipsampling data from a section of the Hartebeestfontein Gold Mine using alternative approaches, and the results are compared. (3) A method is given for obtaining the necessary parameters for a tonnage-grade relationship relative to a joint pay limit from the very limited information likely to be available at the end of the exploration stage of a gold mine, and the results are compared with those obtained from the large volume of data available from a minedout area.

Jan 1, 1982

By Y. Qin, L. Han, P. Gao, Y. Han, Y. Lia

In the present study, an innovative comminution technology of high-voltage pulse discharge was proposed for galena to weaken the mechanical property. The results of pre-treatment experiments indicated that the optimal operating conditions of spherical gap spacing 25 mm, pulse numbers 120, and loading voltage 25 kV were obtained, where the relative grindability of pretreated products was improved significantly, although with the prolonging of grinding time, the superiority of high-voltage electric pulses was gradually weakened. The galena ores were subjected to a high-voltage pulse discharge, and then the crack generating along the boundary between galena and gangue was observed under an optical microscope, and the surface burning which appeared in the ores. The scanning electron microscope (SEM) results indicated that the pretreated products were in a state of melting and then condensation, accompanied by some pore formation. Pulsed discharge pre-treatment not only produced more micro-cracks and cracks in the sample but also extended the original crack. Keywords: High-voltage pulse discharge; galena; relative grindability; micro-crack

Jan 1, 2020

By X. Cao, R. Wang, H. Han, Y. Hu, Z. Wei, W. Sun, H. Tang, J. Wang

Flotation reagents play a vital role in mineral flotation. In the past century, most studies focused on the modification of anion or cation collectors and the synergistic effect of mixed collectors, which have contributed to research. In this study, we reviewed brand-new reagents, metal-organic/inorganic complexes, with the functional group of metal ion, which are totally different from the traditional anion or cation collector and show absolute specificity for some minerals. For example, Pb-BHA complex collector was developed to realise the atmospheric flotation of scheelite due to the absolute specificity for calcium minerals. Calcium oleate collector was found to be the effective species in the flotation of calcium minerals, and has been employed to selectively separate fluorite from calcite. Selective adsorption of Al-Na2SiO3 polymer on calcite surfaces proved the self-assembly of H2SiO3 polymer using Al3+ had stronger selectively adsorption ability than Na2SiO3. Also that Fe3+-starch complex was a better depressant for iron minerals than caustic starch and contributed to a more efficient reverse flotation. In conclusion, metal ions are good templates for molecular assembly and can be used to control the structure of metal complexes and exhibit special properties, which provide possibilities for the design of new flotation agents. Keywords: Metal-organic/inorganic; flotation; collector; depressant

Jan 1, 2020

By R. Perlman

This paper describes the various new computer-aided techniques being used by economists in the construction of economic models. It discusses the relevance of these techniques to mining industries. In particular, it describes their role in making it possible to obtain better estimates of future price and demand developments on the markets on which metals are sold, and how these estimates can be used to improve forward planning by mining companies.

Jan 1, 2014

By J. P. Beukes

South Africa holds approximately three-quarters of the world?s viable chromite ore resources and dominates the global production of ferrochrome. Albeit completely unintended, small amounts of Cr(VI) are formed during ferrochrome production. Certain Cr(VI)species are regarded as carcinogenic, hence making the treatment of some ferrochrome waste materials necessary. In this paper, the Cr(VI) treatment strategies currently employed by the South African ferrochrome producers are investigated by means of a literature review and a questionnaire survey. From the discussion, it is evident that various treatment strategies are available to deal with Cr(VI)-containing waste in the ferrochrome industry. However, by far the most commonly applied treatment strategy remains the aqueous reduction of Cr(VI) with ferrous iron. The advantages and the correct application of this strategy, together with the disadvantages and pitfalls, are argued. Innovative improvements on historic practices are also discussed

Jan 1, 2012

By R. R. M. Cousens, W. S. Garrett

SYNOPSIS The paper gives a background to the water hazards of the so-called West Wits Line and refers to some geological aspects of the Wonderfontein Valley in which the West Driefontein mine property lies. It describes the precautions taken against flooding during shaft sinking, development and stoping; these include cover hole drilling with cementation, provision for water storage in worked-out areas, installation of water tight bulkhead doors and pumping capacity well in excess of the mine's normal requirements. The plan of campaign adopted after the inrush took place is explained and the reorganization and expansion of pumping arrangements are discussed. When it became clear that the only means of saving the mine was to construct plugs to isolate the inrush while still maintaining all emergency pumping measures, the work was put in hand with the utmost dispatch. In considering the design of the plugs a number of major factors had to be taken into account. The most vital was the need for speed which was complicated by difficulty of access to the plug sites because of the huge volumes of water flowing in the drives. How this and other factors affecting plug design and construction, leakage problems, sequence of operations and final closure of the valves, were overcome is detailed in the paper. INTRODUCTION The inrush of water into the West Driefontein mine, the biggest gold producer in the world, which began on 26th October, 1968 and continued unabated for 23 days before the flood was stemmed, was unprecedented in the history of mining. Also unprecedented were the tremendous efforts and organization which made it possible to bring the situation under control and so save the mine from being lost for a matter of years. BACKGROUND Before going into details of how the situation was brought under control it is appropriate to consider the background to the event. The water problem on the so-called West Wits Line has been recognized for many years. As far back as 1912 the Pullinger Shaft, situated in the centre of what is now the Venterspost mine property, had to be abandoned because there were no means then available of coping with the large quantity of water encountered. To appreciate what vast quantities of water were involved, it helps to refer to some geological aspects of the Wonderfontein valley in which the West Driefontein property lies. The narrow tabular Witwatersrand gold-bearing beds, which dip at about 25 degrees towards the south, are overlain by a surface layer of dolomite which reaches a maximum thickness of some 4,000 ft at West Driefontein. A number of vertical syenitic dykes intersect the valley more or less at right angles to its course (Fig. 1). These dykes are about 150 ft thick on average and are spaced at about eight-mile intervals in the West Driefontein area. They penetrate both the dolomite and the Witwatersrand beds and as they are impervious to water they divide the valley into a series of large underground water compartments.

Jan 5, 1969

By Karl-H. Daum

Over many decades, numerous feasibility studies have demonstrated, that the production of sulphuric acid remains the most viable option of sulphur recovery from smelter off gas and abatement of SO2 emissions to the atmosphere. This is particularly more pronounced as smaller but more concentrated off-gas flows are to be treated from smelters, and enhanced sulphuric acid processes be-come available. Off-gas handling systems represent a significant capital and operating cost burden to the metallurgical operation. Modern pyrometallurgical smelter processes for sulphide ores based on the use of oxygen-enriched air, produce relatively small off-gas flows with high SO2 concentrations in the smelter gas of 30?60 %-vol. of SO2. This is a prerequisite for substantial cost reductions in the smelter off-gas handling and treatment system. As an alternative to sulphuric acid production, numerous scrubbing concepts with alkali or dual-alkali combinations as well as organic absorbents have been proposed. Also the reduction of the SO2 to elemental sulphur has frequently been studied. Very few of those alternative processes have been built in industrial scale, but all were generally characterized by none sustainable operation due to cost reasons, problems with issues related to chemicals used and by-products or poor availability. Thus the traditional concept of converting the SO2 to sulphuric acid is most common, although regarded as un-economic, but is at least a proven, environmentally sustainable and reliable way of sulphur gas processing. With the high acid price levels these days, operating companies are even able to generate significant revenue with their otherwise ?fatal? acid.

Jan 1, 2009

By C. K. Chabedi

"This paper discusses the difficulties associated with the potential exploitation of the deep multi-seam resources east of the Daarby fault in the Waterberg coalfield. The resources occur at a depth greater than 250 m and the thickness of the coal is roughly 110 m, but the top 50 m comprises coal intercalated with shale and the bottom 60 m contains five seams with sandstone and shale partings. Various factors affecting multiple seam mining at these great depths are discussed with reference to lessons learned from local and international experience on multi-seam mining. Field geological and geotechnical data was utilized to assess the stability of the roof of the seams. There is no specific rock mass rating for the Waterberg area, therefore approximate coal mine roof rating (CMRR) values were used to propose appropriate support strategies. Analysis of Multiple Seam Stability (AMSS) was used to analyse the strength of the parting or interburden between the various seams, the mining sequence, and the interaction between the various seams.The research indicated that it is possible to mine seams with a low CMRR at high mining rates using longwall mining, although support for gateroads is expected to be expensive, time-consuming and onerous to install, and will impact gateroad development rates. It will not be possible to simultaneously mine zones in close proximity and failure of the interburden is predicted, thus dangerous mining conditions are anticipated. However, it will be possible to mine just two of the eleven zones using longwall mining. IntroductionThis paper discusses the difficulties associated with the potential exploitation of the deep multi-seam resources east of the Daarby fault in the Waterberg coalfield using bord and pillar and longwall mining. Figure 1 illustrates the location of the Waterberg coalfield relative to other coalfields in South Africa, while Figure 2 shows the areas containing deep and shallow resources. The Waterberg resources are expected to contribute to South Africa’s future energy requirements, and are currently exploited at the Grootegeluk open pit mine. Grootegeluk produces coal mainly for a power station, with the higher quality product supplied as metallurgical coal. The deposit is technically unique and challenging, being a multi-seam coal deposit with a total of 12 seams over a thickness of 110 m as shown in Figure 3, including Zone 5. There is currently limited knowledge on the multi-seam mining of the deep Waterberg resources. Multi-seam mining utilizing the bord and pillar method has been practised in South Africa before, but at a depth of less than 100 m in the Witbank coalfields. Multi-seam mining in thin seams has also been performed in the Natal coalfields at a depth of less than 160 m, but mostly using bord and pillar mining and secondary mining (partial pillar extraction)."

Jan 1, 2016

By V. V. Getman, V. A. Chanturiya, T. N. Matveeva

Most of the Au and PGM ores in Russia are characterised by a thin mineral impregnation of noble metals in sulfide minerals, and a large variety of mineral forms that lead to high loss of precious metals with fine fractions during flotation. In modern flotation technology, the rational choice of reagents is one of the main trends for selective separation of minerals and effective metals recovery. New data on the selectivity of the thermo-sensitive polymer with specific functional groups (TMPPh) as a flocculant and collector of Au and Pt fine fractions are available. The selective modified collector (DEDTCm) for the recovery of Au and Pt from complex ores is discussed in this paper. Scanning electronic microscopy (SEAM), laser SIM and AFM microscopy, UV and IR spectroscopy were applied to study the adsorbed layer of new reagents on the mineral surface. Flotation tests of TMPPh on the gold-bearing ore of the Olimpiada deposit showed an increase in Au extraction and Au content in the concentrate of the rougher flotation. Using a combination of reagents TMPPh and ButX, the quality of the Au and Pt concentrates increased in 1.7 time with an increase in recovery up to 15 % compared with the traditional reagent mode. Testing of TMPPh polymers in flotation of Pt-Cu-Ni ore at Norilsk Nickel has shown the ability to obtain a concentrate with a higher Pt content. Recovery of platinum is 17% higher than recovery in an experiment without polymer. Application of DEDTCm helped to achieve higher technological parameters in flotation of lowgrade Rt-Cu-Ni ore. Compared to the basic mode Pt recovery was plus 13%, Pd recovery was plus 9% and the content of precious metals in the rougher flotation concentrate increased in 2,5 - 4 times. The studies have been supported by Grants of the President of RF “Scientific School of Academician V.A. Chanturiya” NSh-220.2012.5, NSh-748.2014.5. Keywords: Au and Pt complex ores, flotation, flocculation, thermo-sensitive polymer TMPPh, modified collector

Jan 1, 2020

By T. M. Chagwedera, A. E. Lewis, J. Chivavava

Eutectic freeze crystallisation is a novel separation technique that can be applied to treat brine solutions such as reverse osmosis retentates, which are often a mixture of different inorganic salts. The treatment of calcium sulphate-rich brine solutions through eutectic freeze crystallisation has resulted in gypsum scale formation on the walls of the crystallisers and ancillary equipment. In order to prevent gypsum scaling on equipment surfaces, it is essential to understand the mechanism of gypsum scaling on cold surfaces. This paper focused on the interaction between gypsum crystallisation in the bulk solution and scaling on the crystalliser walls in the presence of gypsum seeds. A cooled, U-shaped stainless-steel tube suspended in the saturated solution was employed as the scaling surface. Preliminary results showed that the scale layer was predominantly composed of needle-type and hexagonal prismatic crystals. The rate of scale deposition was highest during the first 24 hours, thereafter it decreased. A thin scale layer was observed to have coated the tube within the first hour of the experiment. Seeding, using reagent grade gypsum crystals, was effective in reducing scale layer formation through providing a surface for growth. The highest scale reduction, 81%, was realised at a seed loading of 0.50 g/L. At a high seed loading of 4.01 g/L, the seed material adhered to the tube. Keywords: Gypsum, eutectic freeze crystallization, seeding, scaling, cooling crystallisation

Jan 1, 2020

By P. L. Crouse

"SynopsisFluorine – in the form of hydrofluoric acid, anhydrous hydrogen fluoride, elemental gaseous fluorine, fluoropolymers, volatile inorganic fluorides, and more – has played, and still plays, a major role in the nuclear industry. In order to enrich uranium, the metal has to be in the gaseous state. While more exotic methods are known, the standard and most cost-competitive way of achieving this is by means of uranium hexafluoride (UF6). This compound sublimates at low temperatures, and the vapour is enriched using centrifugal processes. The industrial preparation of uranium hexafluoride requires both elemental fluorine gas and anhydrous hydrogen fluoride (HF). HF is prepared by the reaction of sulphuric acid with fluorspar (CaF2). Fluorine gas in turn is prepared by the electrolysis of HF. Yellowcake is first converted to uranium tetrafluoride (UF4), using HF, after which the compound is treated with fluorine to yield UF6. After enrichment, the UF6 is reduced to UO2 for use in fuel elements in pellet form.South Africa has the largest reserves of fluorspar internationally, and is the third largest producer after Mexico and China. Fluorine technology has many associated difficulties, because of the reactivity of fluorine and the toxicity of HF. The main barriers to entry into the fluorochemical industry are thus the abilities to produce both HF and F2. Both these substances are produced locally, at the industrial scale, at Pelchem SOC Ltd. Should South Africa contemplate developing its own nuclear fuel cycle as part of the awaited new-build nuclear project, it will be imperative to leverage the existing skills with respect to fluorine technology, resident at both Pelchem and Necsa, for this purpose. This paper summarizes the fluorochemical skills developed locally over the past several decades, and suggests strategies for maintaining the technology base and developing it for the next generation of scientists and engineers.IntroductionFluorine chemistry has always had a very close relationship with the nuclear industry. Although the first mention of fluorspar was recorded in the sixteenth century, and the fundamentals had been well-developed by the Second World War, it was only during the Manhattan Project (Banks et al., 1994), when almost unlimited funds were made available for the large-scale industrialization of fluorine and related compounds, that the technology took off. Expertise in both the chemistry and the engineering aspects of fluorine is essential for the design and running of several of the unit processes in the nuclear fuel cycle."

Jan 1, 2015

By C. Massola, E. E. M. N. de Guzmán, M. G. Bergermana

The abrasiveness of a mineral or rock is an extremely important topic in the mining industry and is generally measured by the Bond abrasion index (AI). However, to determine such an index by the Bond test requires 1,600 g of sample with particle sizes ranging from ½” to ¾”, which are not available in certain situations, such as ore prospecting, drilling, and geometallurgical studies. In order to investigate the abrasiveness of smaller-sized sample materials, a modified LCPC test was developed, which allows testing fine materials (i.e., 1.0 mm or smaller) to predict wear in ore processing circuits and anticipate possible failures resulting from changes in abrasive characteristics of the ore being processed. The results for 16 different materials indicated a good correlation with the AI and the modified LCPC, resulting in a reliable alternative for the AI. Keywords: Bond Abrasion Index (AI), LCPC, abrasiveness

Jan 1, 2020

By N. Naude, L. S. Leal Filho, M. P. Tshazi

In this paper, the authors performed experiments in the Denver and Leeds laboratory flotation devices at the University of Pretoria at various particle sizes to evaluate the performance of the devices. Quartz was used in a single mineral system at discrete sizes fractions, -25 μm, +25- 45 μm, +45-75 μm, and +75-106 μm. Hydrodynamic analysis, based on dimensionless power and Reynolds numbers, indicated that the Leeds cell required higher power input to achieve comparable flow conditions. Specifically, the Leeds cell exhibited an average power number of 1.03, whereas the Denver cell averaged 0.77 within the same impeller speed range of 1000 rpm–1500 rpm. For comparative flotation performance, impeller speeds were calibrated, resulting in operating speeds of 1200 rpm for the Denver cell and 1400 rpm for the Leeds cell. The cells performed similarly at two coarser-sized fractions. However, some deviations were observed in the finer particle size range. The -25 μm (fine) fraction initially achieved a recovery of only 15%. An additional reagent dosage was required to enhance the recovery of this fraction significantly. These findings highlighted the influence of particle size on flotation recovery. For all experiments, the Denver laboratory flotation cell outperformed (defined by higher recovery) the Leeds device, while still operating at a lower impeller speed. This advantage can be attributed to its impeller-stator design and air dispersion features, effectively overcoming slurry resistance and resulting in superior flotation performance compared to the Leeds cell.

May 27, 2025

By I. Ashmole

The dimension stone industry is not widely known or appreciated within the mainstream mining industry. This is in spite of the fact that the industry has grown at an average of over 7% per annum since 1980, and is estimated to now have a global turnover in excess of US$ 60 Billion per annum. Production technologies, particularly in the developed world where labour costs are high, have developed rapidly over the past two decades. Aligned with this, there has been a significant trend in adoption of a more professional mining approach in the exploration for and operation of dimension stone quarries. In fact, in the experience of the authors, mining a dimension stone deposit successfully if often more challenging from a mining engineering point of view than many conventional surface mines. This paper gives an overview of the industry and then proceeds to discuss best practice in exploration for dimension stone and to outline the latest technologies applied in mining of dimension stone. These technologies are varied and the specific combination of technologies applied in any given quarry is determined by both the physical properties of the material as well as the influence of geology which significantly impacts on the recovery of saleable material and hence the economics of the quarry.

Jan 1, 2008

By J. A. Kinnaird, B. J. Youlton, K. L. Youlton

Methods for treating and processing refractory gold ores are well established. However, what is less well understood is how the formation of the gold-bearing deposits affects gold processing and extraction. In order to evaluate the effect of ore genesis on gold extraction a number of South African gold deposits were studied. These included complex Pilgrim’s Rest samples as well as refractory Fairview, Barbrook, and Consolidated Murchison samples. We found the refractory nature of gold ores is controlled by a limited number of well-understood mineralogical factors. Solid solution gold is linked to low temperature and pressure conditions in fine-grained sedimentary lithologies, while reactive pyrrhotite can form from hydrothermal fluids associated with mafic magmatic rocks. These formational controls can be used to identify and avoid complex deposits at a desktop study phase, or address and reduce complications further along the pipeline using early mineralogical studies.

Jun 1, 2021

By S. Schutte, J. Pelders, F. Magweregwede, S. Ngobese, W. Botha

A people-centric, systematic approach that involves different stakeholders is considered necessary to successfully address changes associated with modernizing the South African mining industry. In this paper we discuss the inclusion of various South African mining industry stakeholders, particularly the employees, in equipment design and development processes. Data was acquired through a literature review and inputs from South African mining industry stakeholders through focus group discussions, interviews, and an online survey. It was suggested that some of the areas that could be improved by the inclusion of employees in the process are design quality, ergonomics, equipment acceptance by the workforce, safety, efficiency, skills, insight into context of use, and early design iterations and identification of problems. Among the issues considered to be barriers to inclusion were lack of buy-in, lack of resources, difficulty in manufacturers accessing the mines, difficulties in involving too many people, intellectual property concerns, and unavailability of mine employees due to their key responsibilities. Identified critical factors in the equipment design and development process include iterative design, stakeholder participation throughout the process, needs analysis through consultation, and change management. A guideline was developed for worker inclusion in equipment design and development that could be used by the South African mining industry. The study identified several economic and social benefits of including stakeholders in the early stages of design and development. It is recommended that the South African mining industry considers using the developed guideline.

Apr 5, 2023

By D. Saramak, T. Gawenda, A. Stempkowska, Z. Naziemiec

The aim of the paper is to discuss the possibility of producing aggregates with an increased content of regular particles, as well as to present a method of aggregate production which has not previously been used in the industry. Traditional aggregate production circuits require the application of three or four grinding stages (depending on the particle size of the feed), but for fine particle fractions of aggregates, irregular grains occur on average with a content of 10%. The innovative technological circuit can produce the aggregates with the content below 3%, even in a single- or two-stage crushing circuit. Downstream jig beneficiation of such prepared material results in higher separation sharpness, lower probable error index (Ep) and imperfection (I). Keywords: Aggregate production, jig beneficiation, mineral processing, raw materials

Jan 1, 2020

By S. Banisi, S. Zare, M. Mahmoudi, M. Maleki-Moghaddam, M. Yahyaei

As the orebodies become more complex and lower grade, there is an increasing demand from crushing circuits for a finer product. When the product from a crushing circuit does not satisfy the requirements of the downstream processes, the cost of production increases. Thus, enhancing the performance of cone crushers through optimisation of their operating factors becomes important. One of the key factors affecting performance of cone crushers is the filling of the crushing chamber during the operation. The effect of varying the filling of the crushing chamber of a cone crusher was investigated. To assess the crusher performance, parameters such as crusher capacity, power utilisation, and reduction ratio were used. Extensive plant trials were conducted to obtain samples and operational data when the crusher chamber was 50% full (half-full) and 100% full, which is 300 mm above the top of the crusher chamber (super-choked condition). The results indicated a 62% difference in the crushing capacity when the crusher was operated in a super-choked condition compared to the half-full chamber level. In the super-choked condition, the size-specific energy at 12.7 mm was 20 % lower than that of the half-full condition. The Bond ball mill work index (BBWI) of crusher product indicated that the BBWI of the product of the super choked condition is 5.6% less than that of the product of half-full condition. This can be attributed to the generation of micro cracks in particles due to increase in the interparticle breakage when the crusher was operated in the super-choked mode. Keywords: Cone crushers, crushing efficiency, crushing chamber filling

Jan 1, 2020