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By C. A. Green, M. A. T. Cocquerel, R. T. Gates

"Engineering studies by Selection Trust, Limited, initially in connection with the development of a copper and nickel deposit for Bamangwato Concessions, Limited, and subsequently for several other clients, have required a large number of metallurgical design calculations. The flash smelting process, developed by Outokumpu Oy in Finland, has been selected as the most suitable method for these projects and the computer programs described in this paper have been developed to facilitate the computation.The data required by the programs arc the chemical and mineralogical analyses of the concentrate, gangue and flux materials and the specification of possible fuels. The required grade of furnace matte is set as the main design parameter and the programs calculate detailed heat and material balances for the smelting process."

Jan 1, 2014

By D. Mesa, J. Karvonenb, A. López, P. R. Brito-Parada, R. Grau, D. Davoise

The froth zone in flotation cells plays an important role in determining metallurgical performance. This is even more critical as cell sizes increase, since larger bursting surface areas can easily result in poor froth transport and even stagnant froth zones, which are detrimental to recovery. Generating additional overflowing lip length by adding internal launders and reducing surface area (while also directing the froth to the overflow) by adding crowders are well established design strategies to enhance froth mobility. However, comparative experimental studies of froth zone design modifications at industrial scale are scarce and often lack detailed froth characterisation. In this work, we present the results of two experimental campaigns that were carried out at Atalaya’s Riotinto concentrator in order to determine the effect of a new froth zone design on the flotation performance of a TankCell® e300 cell that operates as the first cell of the rougher bank. These campaigns provided a unique opportunity to assess froth phase phenomena and metallurgical performance before and after changes in design. The original cell design had an internal peripherical launder and a froth cone, while the new concentrate launder technology adds a centre launder and an adjustable froth crowder to the existing launder design. The new concentrate launder arrangement reduces significantly the froth area as well as the froth transport requirements, aiming to improve froth recovery and, consequently, enhance flotation performance, allowing copper recoveries in the TankCell® e300 cell to increase dramatically. In addition, radial profiles of froth height and froth velocity at the surface were determined, which provide valuable insight into the effect of design changes on froth stability and mobility. Keywords: Flotation performance, enhanced recovery, launder, crowder, froth stability

Jan 1, 2020

By H. Edinger

China?s engagement with the African continent has increased impressively in the past decade. Even though China is not the African continent?s largest stakeholder, the rapidly increasing engagement is evident in the huge number of Chinese migrants that have come to Africa in the wake of unprecedented trade and investment levels, as well as in increasing diplomatic and political interactions, which has taken most other commercial partners by surprise. All but four countries in Africa have adopted the ?One China?1 policy stance; and in so doing opened the door for new or strengthened commercial dealings with China, including increasing investments into Africa?s extractive industries. This has been particularly evident since the turn of the century, with a clear shift in China?s policy towards Africa elevating the continent in China?s foreign policy objectives. As such, Africa has become a strategic focus2 for Chinese outward bound and internationalizing companies, especially in the extractive industries. This planned shift in focus is based largely on geo-strategic and commercial needs and interests, rather than previous ideological ones.3

Jan 1, 2011

By T. Song, X. Wang, X. O. Xia, X. J. Luo, B. Chen

Interparticle breakage is the main crushing mode of an inertia cone crusher according to its working principle and feeding condition. In this paper the breakage behaviour of an inertia cone crusher is investigated, based on energy controlled compression combined with the vibration theory, rather than geometry controlled compression (form conditioned) which plays a major role in conventional eccentric cone crushers. The effect of feeding and operating conditions on breakage behaviour was described quantitatively from the perspective of energy consumption and product size distribution. The influence of feeding conditions, discharge size settings and vibration exciter speeds on the crushing process and product quality has been studied according to the results of laboratory crushing experiments. The results of the experiments show that the particle size of broken products becomes finer with the decrease of a discharge gap within the gap range selected by the experiment. The product size increases significantly when the gap approaches the upper limit of 6 mm. The variation of eccentric speed has a more prominent effect on reducing the product size compared with the change of discharge gap. The change in product size is not apparent when the eccentric speed rises to a certain level. The throughput of an inertia cone crusher is sensitive to the change of discharge gap, which increases linearly with the discharge gap and decreases with the eccentric speed. The change of feeding conditions has little influence on the crusher throughput. Keywords: Inertia cone crusher, interparticle breakage, energy consumption, product size distribution

Jan 1, 2020

By Y. Makola, M. Kilumba, S. Mwaba, P. Ilunga, F. Banze, B. Nel, P. Kyoni, N. Mautsa, R. Nkomba, G. Ilu

Kamoto Copper Company is a copper cobalt mining company established in Lualaba Province of Democratic Republic of Congo under a Joint Venture between Glencore PLC and Gecamines (the state-owned mining company). Operations consist of underground and open pit mines, a concentrator producing sulfide concentrate and oxide ores milled slurry, and a hydrometallurgy plant producing copper cathode and cobalt hydroxides from concentrate and ores. The production capacity is 300 k/a of copper cathode and 35 kt/a of cobalt hydroxide. Since Q4 2020, the Luilu hydrometallurgy plant has experienced operational instabilities due to increase in proportion of dolomite in the ore mined and fed to the plant. This was diagnosed by the significant increase in calcium grade in ore and acid consumption, continuous foaming, and overflow of tanks with subsequent adverse impact on equipment availability due to corrosion caused by acidic spills, structure integrity, and safety concerns around the acidic slurry spills. Production was adversely impact due above equipment availability and often throughput restriction to mitigate the foaming and overflows. A high gangue-acid-consuming ore management programme was developed with the aim of mitigating these impacts. The programme included: (i) use of defoamer agent in leach to stop foaming and overflow, (ii) design of a mechanical solution to leach foaming and overflow, and (iii) froth flotation for copper and cobalt minerals separation from dolomite. Only option (i) is presented in this paper. Through laboratory testwork, pilot-plant testing, plant trial, and full plant implementation, Kamoto Copper successfully implemented a defoamer agent (Kemfoam X9980) dosing at leach, resulting in significant reduction in foaming and overflow of leach reactors and countercurrent decantation thickeners. The optimum defoamer dose rate obtained was 20 mg/L. Since then, the Luilu recovered its operational stability, the corrosion of critical equipment ceased, and availability improved as the acidic leach slurry spills ceased. The constraint on throughput due to leach foaming was addressed and the frequency of sliming events in the thickeners was significantly reduced as the foaming on the supernatant surface ceased, with subsequent significant reduction in interfacial crud in solvent extraction.

Jan 1, 2023

By M. H. M. von Wielligh

"Brick manufacturers supply a variety of uniquely coloured facebricks to the building industry, which requires a high level of colour consistency in the products. Colour variation in bricks is influenced by the composition and consistency of the white clay raw material. By blending varieties of naturally occurring white clay the manufacturers produce a unique range of facebrick products. Homogeneity of the white clay raw materials mined at Lenasia is crucial for producing bricks of consistent colour. Geostatistical investigations of the major element distributions (SiO2, Al2O3, Fe2O3, and K2O) and loss on ignition (LoI) were conducted. An analysis of the spatial continuity of these variables followed by ordinary kriging indicated that the upper white clay layer at Lenasia is richer in K2O and Fe2O3 than the lower layer. Consistency in the colour of facebricks depends critically on careful management of the variability in the K2O and Fe2O3 content of the clays. The geostatistical approach to understanding the distribution of elements in the clay allows miners to construct clay stockpiles of consistent quality for feeding the brick-making process. Geostatistical investigation of the chemical contents in other clay domains within the deposit is recommended, and could be extended to all facebrick manufacturers to assist in improving the colour consistency of their products. IntroductionMost clay in South Africa is used in the manufacturing of tiles, pipes, bricks, whiteware, refractories, and pottery. Bricks are manufactured from a wide variety of clay types, the behaviour of which during firing depends critically on the the clay mineralogy and chemical composition, but this relationship not well understood (Stein, 1982). The variety among clay deposits is related to the different processes of formation (Deer, Howie, and Zussman, 1992). The geochemical composition of the clay can vary between layers and within the same layer in an individual deposit (Lurie, 1984). The properties of clay minerals are determined by their structures and the different combinations of silicate layers, cations, and hydroxyl ions (Kingery, Bowen, and Uhlmann, 1976). South African clays can be classified as either kaolinite or montmorillonite and are seldom found in a pure form (Lurie, 1984). Different clay minerals affect the drying, forming, firing behaviour, colour, and quality of the brick product in different ways. Laboratory tests (full physical analysis) can indicate the suitability of a clay for the manufacture of ceramic products. The minerals most essential for the manufacturing of clay brick products are kaolinite, illite, and quartz (Stein, 1982)."

Jan 1, 2017

By F. T. Cawood, M. N. M. Cudjoe

The ability to conduct real-time material tracking in mines has been a long-standing challenge. Technological innovations such as radio frequency identification technology (RFID) have over the years contributed to the effective tracking of material flow and reporting of metal content. This paper outlines the laboratory procedures and results from testing the suitability of microdot technology as a viable technique for real-time material tracking in mining. The paper clarifies the reasons for conducting the test and presents the material safety data sheet (MSDS) from a South African and Canadian perspective. Microdots from three aerosol systems were immersed in water, heated to 100°C, and crushed into coarse and fine material. These tests were used to ascertain if the technology could withstand mining conditions. A strength, weakness, opportunity, and threat (SWOT) analysis was used to evaluate and compare microdot technology with RFID. It was shown that microdot technology has some potential to track ore parcels because data integrity was retained after exposure to post-blast mining conditions. However, more improvement is required to digitally detect microdots before the technology can be implemented at scale in the mining industry.

Apr 2, 2022

By G. Akdogan, T. P. Kekana, Q. G. Reynolds

The DC arc plasma gasifier concept is currently under development at Mintek for testing the feasibility of producing syngas from waste coal fines and dry steam. The technology is intended for the valorisation of low-grade discard coals into market-quality syngas, which may then be used for largescale electrical power generation to address current grid supply challenges in South Africa. Other potential applications include feedstock for petro-chemical plants, fuel for transportation vehicles, domestic and industrial heating, and others. The proposed concept of a DC arc plasma gasifier was developed based on a plasma torch, metallurgical-based and entrained flow coal gasifiers. The principles of design and operation of the proposed gasifier are based on the concept of the Westinghouse Plasma Corporation (WPC) gasifier where the torches are substituted by graphite electrodes from which electric arc plasmas are generated. The DC section of the gasifier will be designed considering Mintek’s experience in the sealing of the furnace as carried out in the Mintek Thermal Magnesium Process. As part of the building blocks of a full conceptual design, the feasibility of the DC arc plasma gasifier was investigated through testing and modelling of its critical elements as proof of concept. The main activities of this work included pilot scale evaluation of the arc behaviour in the presence of dry steam, modelling of the temperature distribution within the reactor and explosibility studies on three different coal dust samples. Keywords: DC arc plasma gasifier, explosibility index, lower explosion limit, minimum ignition energy

Jan 1, 2020

By L. Tartibu, S. Assuli, P. Nkul, A. Kabimba, W. Elongo, N. Makhotla, D. F. Verwey, F. G. Ndiitwani, J. Bilali, T. Mukongo

The presence of colloidal silica negatively impacts various hydrometallurgy processes. This paper details the nature of colloidal silica, operational issues caused by colloidal silica, as well as various mitigation measures. MMG Kinsevere observed severe phase-continuity instability, increased crud formation, and reagent consumption, and reduced current efficiency in electrowinning with a deterioration in copper quality. Historical mitigation measures were initially implemented but failed to solve the problem. MMG Kinsevere successfully achieved efficient silica removal without adverse effect on the solvent extraction with the use of DEHSCOFIX® SC12 coagulant. A week into the coagulant trial, silica concentration had dropped from > 1500 mg/L to within 500 mg/L. The solventextraction plant recovered its stability and again operated at maximum capacity. Additionally, improvement was observed on current efficiency and copper cathodes quality with use of the coagulant.

Jan 1, 2023

By Y. Fan, D. H. Zhang, J. Y. Xu

The hydrogeological conditions in the Chambishi mine area in Zambia. were investigated. Chambishi is a very wet mine and groundwater discharge costs are high. The research goal was to identify methods to reduce the discharge costs without greatly affecting the mining process. Hydrogeological data was obtained from measurements in drill-holes and from drill cores. The differences in structural deformation in different areas determine whether a layer of rock is an aquifer. In the mine region, the Lower Roan Group ore shale and quartz-sandstone unconformably lie on the basal schist and granite aquifuge. The Upper Roan Group dolomite is continuously distributed over a large area around the orebody. This dolomite is the main target of groundwater control efforts, and its water yield is also influenced by the deformation intensity. Based on the observations, backfilling was gradually adopted to appropriately safeguard the integrity of the aquifuge above the orebody. The overlapping relationship between the aquifer and aquifuge has been utilized to increase mine drainage efficiency. This measure has not only greatly reduced the costs of mine drainage, but also improced protection of the groundwater environment. The old drill-holes that were not sealed after exploration drilling were grouted. Further, possible water-conducting fracture zones were investigated. Cover drilling towards the suspected zone was conducted to prevent the high-pressure groundwater from shallower aquifers from entering stopes in deep areas of the mine.

Jun 10, 2024

By M. Z. Emad, A. Khan, N. Abbas, K. G. Li

Probability-based empirical methods were employed as an alternative approach to predicting uncertainties associated with rock mass properties. The focus was on developing probabilistic spreadsheets to forecast rock mass classification indexes. Histograms were constructed to describe the best distribution in predicting rock mass properties. The developed models also offer utility in predicting the impact of discontinuities within the rock mass on rock strength and rock mass classification systems. Statistical analyses identified volumetric joint count, joint spacing, joint frequency, and rock strength as the most influential parameters. Moreover, the statistical analysis revealed varying degrees of correlation among different rock mass properties. While some properties demonstrated significant correlations suitable for modelling, others did not align well with any correlation model. The results highlight the need for a comprehensive approach to rock mass characterization, considering multiple factors beyond volumetric joint count. Geological complexities, including tectonic activity and weathering processes, may obscure direct correlations. These results emphasize the importance of empirical modelling and detailed site investigations for accurate assessment of rock mass quality and stability in the Himalaya.

Jun 10, 2024

By S. F. Böde, K. Böde

This paper focuses on developing a comprehensive and pragmatic information technology (IT) strategy for low-margin construction activities. This forms part of the realignment of the general business strategy, and refocusing the operational model. The main elements of the IT strategy formation are analysis of the current IT environment in terms of software and hardware, carrying out a gap analysis, and developing individual functional digitalisation strategies in construction execution based on Building Information Modelling (BIM), business administration processes, communication, business intelligence (BI) and reporting, and data security. Further, substantial emphasis is given to the sustainable strategy implementation in terms of hardware and software readjustments, their integration, user training, and defining the way forward.

Sep 1, 2021

By D. W. Dean, J. A. Ryder

"A computer system designed to assist in maintenance scheduling and costing, and in monitoring the performance of equipment, is described. The emphasis is on the information retrieval and implementation aspects of the system.INTRODUCTIONThe cost of the maintenance of equipment can account for a substantial proportion of the total costs of any large industry. These costs are made up of the following elements:(i) capital expenditure,(ii) maintenance labour,(iii) maintenance spares,(iv) maintenance overheads,(v) production losses.Control of these cost elements cannot be achieved without a system which maintains and retrieves the necessary infor¬mation efficiently.The system should provide engineering management with the information necessary to:(i) establish the cost of maintaining items of equipment,(ii)establish the economic life of equipment,(iii) determine breakdown patterns for the establishment of optimum inspection, service and overhaul frequencies,(iv) establish work schedules for those responsible for the maintenance of equipment,(v) establish the optimum maintenance labour complement,(vi) establish the optimum stockholding of maintenance stores items,(vii) improve the performance of equipment,(viii) justify the selection of a particular type and make of equipment,(ix) establish the reasons for any abnormal usage of materials and labour, and to(x)reduce the dependence on the human element for the control of equipment maintenance activities.Many industries have comprehensive and numerous equipment maintenance records but they experience great difficulty in retrieving the required information in the time available and with the labour available. Many industries do not bother to maintain meaningful records, because of this difficulty."

Jan 1, 2014

By S. Khan, M. Auret

Due to the modernisation of mines, traditional training methods may be supplemented to support the upskilling of supervisors in mines. A project was initiated by the SAMERDI SATCAP programme to demonstrate the “art of possibility” through a modern training methodology. Two exemplar digital supervisory leadership development modules for underground gold and platinum-group metal conventional and modernising mines, were developed for potential uptake by the mining industry. These exemplar modules were exhibited on a digital platform, towards leading and driving mining modernisation. The research adopted a mixed method approach that included a literature review, a review of an existing supervisory leadership development programme, data gathering, a pilot study, and stakeholder validation workshops. The research supported the development of exemplar digitised modules. The two digitised modules were showcased to the industry for potential adoption. Training slides, a facilitator guide, and a training video were developed for ease of use by industry. The training modules are generic and not specific to a particular mine. They may be used by multi-commodity mines, including gold and platinum-group metals, as ‘stand-alone’ modules. They are customisable, through consultation with relevant service providers for specific working environments. The findings indicated that both the traditional classroom training and the new digitised online learning solution offer advantages for supervisory leadership development. Digital learning is not a new concept for supervisors at mines and modern training methods are well-supported by supervisors in the industry. A ‘modernised’ training solution may consider a ‘blended’ learning approach that combines traditional training with digital methods.

Jun 27, 2025

By K. Naidoo, M. Pelser, J. Hagemann, K. C. Sole

The copper tankhouse at Rustenburg Base Metals Refinery is an essential component of the Anglo American Platinum value chain. The tankhouse uses starter-sheet technology that was adopted in the 1980s, so dependence on manually intensive labour and overall operational excellence has a significant impact on process performance. An efficient, stable, and sustainable electrowinning process contributes to minimising energy consumption and reducing operational costs, and enables improved product quality and increased throughput. Historic performance of this tankhouse has often been suboptimum over prolonged periods. An in-depth operational review of performance from 2018–2024 was carried out to understand challenges, risks, and high-impact factors that contribute to poor performance. Implementation of adherence to fundamental operational basics identified from global best practice, such as the frequency and quality of cell cleaning and maintenance, preventing backlogged harvesting or maintenance, preserving cell-top furniture conditions and integrity of electrodes, preventing short circuits and poor current distribution, and maintaining a high level of operational discipline, has since contributed to an era of exceptional performance. Root-cause analysis fault trees pertaining to poor current efficiency and high scrap rate are summarised. Current efficiency has significantly improved since 2021, now consistently exceeding 88%. The copper scrap rate, previously believed to be limited to a minimum of 4%, achieved a historic monthly low record of 2.06% in 2023. Chemical and physical quality has considerably improved, and cathodes exhibit minimal morphological defects.

Jun 27, 2025

By A. Karadogan

Decision making can be defined as the selection process of the best routes from the alternatives in order to achieve a goal, and mostly involves uncertainty. Additionally, mostly qualitative variables (weak rock, massive ore deposit, etc.) are in question. Mine planning engineers often use their intuition and experience indecision making. As fuzzy set theory has been used since 1970, these uncertainties are easily evaluated in the decision-making process. Real world study is decision making under vague constraints of different importance, involving uncertain data (qualitative variables), where compromises between antagonistic criteria are allowed. This paper presents a new approach in the selection of an underground mining method based on fuzzy set theory for the Ciftalan Lignite Site located close to Istanbul in Turkey. The physical parameters such as geology and the geotechnical properties of ore, hanging and foot wall, economic effects, environmental effects, are established with field and laboratory tests together with the determination of other qualitative variables. Meanwhile, some qualitative variables dealing with the matter was described according to the view of a number of experts. Then fuzzy set theory is applied to these parameters, considering the available underground methods in order to choose the proper method. At the end of the evaluations, the room and pillar method with filling was determined as the most suitable method for the test site. Keywords: Decision making, fuzzy set theory, underground, mining, method selection

Jan 1, 2008

By N. D. L. Burger, S. Thorley

In engineering design of operators? compartments, in underground mining equipment, ergonomics principles are often neglected or not given the full recognition they deserve. This paper defines ergonomics, applies it to machinery in an underground mining environment, and describes the ergonomics analysis undertaken during the design phase of an EJC extra low-profile mining loader. Encompassing the design of the operator?s compartment of this new loader, this paper illustrates the importance of ergonomic principles within the collective design process ensuring that it is fully integrated into the design approach. An ultimate aim of this study is to ensure that all future designs follow this route to guarantee not only the outcome of a highly efficient, cost effective and productive machine but that it is also takes the human factor into account, not only in maintenance but also in operation. Maximizing comfort will have the ultimate outcome of actually increasing productivity beyond expectations.

Jan 1, 2004

By P. Minkkinen, R. C. A. Minnitt

Particle size distribution analysis is important to many industries for assessing product quality, process efficiency, and compliance with contractual standards, while ensuring sample accuracy, and representativeness. Inaccurate particle size distribution results, arising from fines due to excessive handling can lead to penalties and buyer-seller disputes. A non-representative particle size distribution means samples will not accurately represent the chemical components either. Sampling blasthole cuttings poses challenges due to large material volumes, segregation, and uneven settling of particles in dense gold bearing ores. Commonly used sampling methods, such as spear or sectoral sampling, may lack representativeness. Particle size distribution analysis is crucial for evaluating sampling methods by comparing test sample representativeness against a reference standard derived from multiple particle size distribution analyses. Acceptable samples must fall within the 97.5% confidence intervals of the standard; deviations analyses lying outside these boundaries indicate a strong likelihood of segregation errors. A case study demonstrates this approach by using a 6.005 kg benchmark sample to assess two additional samples (1 kg and 5 kg), highlighting particle size distribution’s role in detecting sampling errors and refining protocols. An example of three test samples collected from reverse circulation drill cuttings compared to a standard reference sample is presented to illustrate a quality assurance/quality control procedure for reverse circulation drilling.

Oct 2, 2025

"Chairman: Professor J. C. Griffiths Rapporteur: Mr J. P. G. PRETORIUSPapers:Mine-mill production scheduling by dynamic programming by R. J. Roman Optimization of a large mining venture by J. C. Paynter, B. K. Loveday and C. G. Robinson Economic surface mining of multiple seams by T. V. Falkie and W. E. PorterIn introducing his paper, Mr Roman said that whereas in manufacturing plants the yearly production levels were usually chosen to produce the largest annual cash flow, in a mining operation, the raw materials (ore) were exhaustible so that the production had to be scheduled to maximize the total net present worth of the operation. This optimum production schedule could be determined by using dynamic programming. The required information was readily available to management at most mines. The 'possible operating range' of production rates lay between the rate with the highest profit per ton. and that with the highest profit per year. The optimum production rate started typically at the top of this range and decreased slowly as the deposit was depleted.Dynamic programming was used to determine several production schedules for a hypothetical mine-mill complex. The effects of changes in the ore grade estimates, size of deposit and acceptable rate of interest on the production schedule were taken into account. Apart from the fact that the net present worth of the overall profits was larger than that obtained by conventional methods, it appeared from the cases studied that the amount of metal recovered was also greater.Dr it P. King commented that this was a very interesting application of dynamic programming. He pointed out, however, that the market price of the metal was likely to vary significantly and randomly during the life of the mine, and he suggested that the problem should, therefore, be reformulated as a stochastic dynamic programming problem.If the price of the metal rose to abnormally high levels, a much higher than normal production rate could be expected. The results of analyses given in Table 5 showed that the production rate was a function of market price. In his view the stochastic problem could be solved just as easily as the deterministic problem.In reply to a question by Dr King as to whether the function relating recovery to production rate (Table I) was based on real data, the author replied that it was based on the results of an analysis conducted at the Union Carbide Corporation's Pine Creek tungsten mine in California.Dr D. M. Hawkins stated that costs were incurred when the production rate was altered, for example, in appointing or laying off staff, and that in practice it may be necessary to take these costs into account in finding the optimum production rate. Mr Roman replied that, while normal administrative costs were accounted for, the additional costs incurred in appointing and laying off staff were not taken into account."

Jan 1, 2014

By G. R. Lane

My opportunity to serve as President of the prestigious Southern African Institute of Mining and Metallurgy (SAIMM) was made possible by an Anglo American scholarship 39 years ago—a pivotal moment that set me on a career path spanning various roles and start-up ventures in the mining industry. Over the past decade, I have been privileged to broaden my experience by consulting across diverse industries globally. This exposure revealed something profound: what I had previously considered mining-specific challenges are, in fact, universal across many sectors. At its core, a mining operation is a complex system of interconnected activities—from exploration through mining operations like drill and blast, load and haul, to beneficiation, and outbound logistics. My cross-industry work has clearly shown that diverse sectors, such as chocolate manufacturing, tissue paper production, toilet paper converting facilities, labgrown diamonds, or high-tech equipment lifecycle management, all rely on value streams of interconnected activities to transform products. The objective is to maximise throughput while effectively managing performance variability. The primary difference lies solely in the specific technical expertise required for each industry, such as chemical, mining, processing, or metallurgical engineering. Across all these industries, I have observed a consistent pattern, that is, performance is primarily driven by individual efforts, where people react and work diligently as situations unfold in real-time. General managers and their teams often operate tactically, focusing on explaining yesterday’s poor performance rather than proactively setting up operations for success. This often resembles an ‘‘under-7s soccer match’’, with everyone chasing the ball. The common response to issues is to add more ad hoc meetings. This effort-driven organisational behaviour persists regardless of whether operations are greenfield digital manufacturing facilities, advanced digital mines with advanced process control, or operations run on paper and Excel spreadsheets for data acquisition. Paradoxically, more real-time data can lead to increased data noise, greater indecision, and sometimes, lower performance. Despite value streams often operating significantly below capacity, organisations continue to invest heavily in additional equipment or in ‘‘glossy brochure promises’’ of Industry 4.0 digital technology and real-time data solutions, which frequently fail to deliver value. This leads to a critical question: Have we underinvested in our most valuable resource— people? Even Tesla faced this challenge with their underperforming fully automated Model X facility. We must shift our focus to designing the ecosystem, or operating model, of our organisations. This extends beyond the traditional triad of people, process, and technology, and moves beyond simplistic views of change management. Artificial Intelligence (AI) has the potential to add significant value, but it also introduces another layer of complexity into designing the organisation of the future. My full presidential address below at the SAIMM AGM discussed the symptoms of an effort-driven organisation and covered the fundamental building blocks and requirements of an operating model, including recommendations on implementing a people-centric approach.

Oct 2, 2025