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By R Morrison, P Walters, B Adair, V Jokovic

‘Grade Engineering<sub>®</sub> is an integrated approach to coarse rejection that matches a suite of separation technologies to ore specific characteristics and compares the net value of rejecting low value components in current feed streams to existing mine plans as part of a system-view’ (Walters, 2017). Two of these technologies are directly recoverable through screening stages: Natural Deportment and Induced Deportment. The potential for taking advantage of “Natural Deportment” by size following blasting and crushing has been demonstrated for a range of ore types. Simple and low cost screening can in some cases generate a fine product with improved grade and a lower grade oversize which can be directed to leach or to waste. Where an ore body consists of many different ore types, the traditional approach of blending to metal grade will often add to complexity of treatment, which will reduce the effect of “natural deportment” by size.CITATION: Jokovic, V, Walters, P, Adair, B and Morrison, R, 2018. Applying enhanced grade engineering to complex ore bodies, in Proceedings Complex Orebodies Conference 2018, pp 21–23 (The Australasian Institute of Mining and Metallurgy: Melbourne).

Nov 21, 2018

By T Baumgartl, B Noller, B Forsyth, J Park, M Edraki, P Pham

Understanding and quantifying residual risk is the key to the successful closure and rehabilitation of mines. An important aspect of residual risk is predicting the long-term chemistry of mine water and the long-term geochemical stability of mining wastes. This requires updating the characterisation data for mine wastes and monitoring mine drainage throughout the life-of-mine. The intrinsic properties of waste materials (ie the geology, mineralogy and the weathering processes, which in turn depend on the local climate and water balance in a waste storage facility) are the fundamental controlling factors of residual risk. In this paper, case studies of coal and metalliferous mines are used to discuss the definition of residual risk for a range of waste storage facilities and to highlight the benefits and limitations of current geochemical methods in predicting and quantifying residual risk. Consistent with the classification of mine drainage by the Global Acid Rock Drainage Guide, three case studies of acid, saline and neutral drainage are presented.CITATION:Edraki, M, Pham, P, Park, J, Baumgartl, T, Noller, B and Forsyth, B, 2016. Defining residual risk for successful mine closure – a geochemical perspective, in Proceedings Life-of-Mine 2016 Conference , pp 9–11 (The Australasian Institute of Mining and Metallurgy: Melbourne).

Jun 28, 2016

By N Armitage, C Young

In the dynamic realm of mining health and safety, addressing psychosocial hazards is crucial. Legislative requirements now demand employers navigate this complex terrain, but uncertainty often clouds effective management. The resource industry’s skills in managing physical hazards are showcased in their adaptability in this case study. Integrating the Critical Risk Management framework with organisational psychology, a mining company achieved a transformative breakthrough. They identified and assessed psychosocial hazards and established a sustained and risk based approach to managing these hazards within the workplace. This innovative approach encompasses strategic steps. Key learning from the case study was: - Beyond Bow-tie Analysis: Discover why a linear risk analysis tool, like Bow-tie Analysis, falls short in capturing the dynamic and interdependent nature of psychosocial hazards. - Psychological Safety Power: Learn why psychological safety is vital for gathering accurate data and ensuring control effectiveness. - Dive into how it creates a data-driven foundation for success. - Broadening the Brush: Explore the impact of preloading Broad Brush Risk Assessments, an educational and dynamic hazard-identification tool. Control Mastery: Gain insights into how the Critical Risk Management framework ensures ongoing control monitoring and effectiveness for psychosocial hazards. While this implementation’s outcomes are still in their early phases, promising key indicators such as absenteeism, turnover and cultural engagement have emerged. These metrics are set to experience positive shifts as controls prove adequate. As the conference nears, we anticipate having data to showcase these transformative results. Join us in this illuminating presentation as we journey toward a safer, more psychologically resilient workplace.

Apr 16, 2024

By J Durbin

To effectively plan for closure, we must have an end-point in mind. To undertake meaningful rehabilitation, a post-mine land use (or uses) must be known. However, it is becoming more apparent that the end-point or “goal-posts” are shifting - and may continue to do so throughout the life of a mine. As well as being safe, stable and not causing environmental harm, post-mine land uses should always be sustainable, achievable within the given land capability, and they should involve stakeholders in their design and development.The majority of mines in Australia, and around the World, were historically expected to return disturbed land to either native ecosystem or agriculture/forestry practices. However, examples of highly successful final land uses suggest that today’s focus on closure includes not only minimising future liability and impact but also – and importantly – a move towards the creation of economic opportunity (Murphy and Heyes, 2016).CITATION:Durbin, J, 2018. Planning for (not so) final land use, in Proceedings Life-of-Mine 2018, pp 110–112 (The Australasian Institute of Mining and Metallurgy: Melbourne).

Jul 25, 2018

By R Valenta, I Fahey, M Klawitter, N Spanswick

Zinc-Lead-Silver (Zn-Pb-Ag) mineralisation at the George Fisher Mine occurs in multiple structurally-disrupted stratiform orebodies hosted within a mid-Proterozoic sequence of calcareous siltstones and variably pyritic shales (e.g. Valenta, 1994; Chapman, 2004). The geological model for the mine has been constructed based on a large number of stratigraphic domains which have been defined using recognised patterns of the constituent rocktypes, aided by recognition and mapping of K-rich tuff marker beds (TMBs). The continuity of these domains has been affected by the presence of several sets of faults which are extensional in the plane of stratigraphy, leading to the common occurrence of fault-related stratigraphic gaps in drillholes. Recent improvements to the detail of the geological model have led to significant improvements in the head grade of ore at George Fisher, with relatively small loss of metal. Recognition and accurate logging of these domains requires a high level of knowledge and expertise amongst mine geologists. In order to aid this process, the George Fisher mine installed a Minalyzer CS (core scanner) on site, with the aim of using high resolution X-ray fluorescence (XRF) geochemical data and core photography to increase the speed, accuracy and consistency of the site geological logging system. This contribution describes some preliminary results from a research project aimed at using the Minalyzer CS XRF data to perform high-resolution rocktype identification and domain boundary mapping in drillcore at George Fisher. CITATION: Spanswick, N, Klawitter, M, Valenta, R and Fahey, I, 2018. Rocktype classification and domaining of complex stratiform Zn-Pb-Ag mineralisation at the George Fisher Mine using high resolution XRF Core scanning, in Proceedings Complex Orebodies Conference 2018, pp 58–59 (The Australasian Institute of Mining and Metallurgy: Melbourne).

Nov 21, 2018

By R L. Grogan

Regulators of deep-sea mining projects are becoming increasingly hesitant about the concept of adaptive management as a tool to facilitate compliance and continuous improvement. Adaptive management is a relevant and useful instrument to ensure that the mine plan is successfully implemented throughout the life of mine, in parallel with optimum environmental performance and compliance.CITATION:Grogan, R L, 2018. Adaptive management in deep sea mining – looking like you know what you’re doing when it’s never been done before, in Proceedings Life-of-Mine 2018, pp 20–22 (The Australasian Institute of Mining and Metallurgy: Melbourne).

Jul 25, 2018

By T Walsh, S R. Mudnuru

The development of lithium-ion batteries, coupled with the global trend towards electrification of transportation, has led to a dramatic increase in the demand for lithium. The production of lithium from hard rock ores is increasing, and flotation has proved to be an effective means for the beneficiation of many pegmatitic lithium ores. Clariant Mining Solutions has developed a range of novel collectors for the flotation of spodumene and other lithium ores, and this paper presents examples of some of the most recent developments. Fatty acids are the typical collectors for lithium flotation, however the grade and recovery achieved with these collectors is often below the desired level. There are also some significant drawbacks associated with the use of fatty acid collectors, such as the formation of calcium soaps which give rise to filtration problems and the need for acid washing. Several FLOTINOR products have been developed as alternatives to fatty acids. These products offer equivalent or better metallurgical performance at significantly lower dosages than fatty acids. This offers benefits to the flotation circuit as well as potentially reducing the issues associated with downstream processing of the concentrate.

Aug 24, 2022

By J Eberhard, C Paton, J Bennett, C Baillie, A Melland, J F. Clewett, T Newsome

A central aim of rehabilitation is to ensure that disturbed land is returned to a post-mine condition that is safe, stable and self-sustaining. This paper describes initial results from a grazing trial at the New Acland open-cut coal mine in southern Queensland (-27.27 lat, 151.72 long) that aims to assess the sustainability and viability of cattle production from rehabilitated mined land compared to production from surrounding unmined lands (Newsome 2014). The grazing trial was established in 2013 by the Acland Pastoral Company, a subsidiary of New Hope Coal, on lands previously used for dairying, beef and crops before open cut coal mining of the Walloon coal measures began in 2002. The area has a mean annual rainfall of 640 mm. Local soils, typically dermosols and vertosols derived from sandstones or overlying basalt flows, are suited to grazing but are marginal for cropping.CITATION:Clewett, J F, Newsome, T, Paton, C, Bennett, J, Melland, A, Eberhard, J and Baillie, C, 2018. Sustainable production from rehabilitated coal mine pastures in southern Queensland’s Brigalow Region – Acland grazing trial results, in Proceedings Life-of-Mine 2018, pp 35–37 (The Australasian Institute of Mining and Metallurgy: Melbourne).

Jul 25, 2018

By J R. Taylor, J A. Muchan, S M. Pape, B S. Davis

Acid and metalliferous drainage (AMD) is routinely derived from waste rock, tailings, pit wall rock, underground mine voids, heap leach pads, ore stockpiles, concentrate stockpiles and even slag piles. In many jurisdictions, there is an assumption that tailings materials represent the highest AMD risk. This is likely due to their highly sulfidic and ultra-fine grained nature, and the fact that they occur in large tonnage, partially unsaturated deposits. These characteristics are not unreasonably associated with reactive and therefore highly polluting mine waste materials. Interestingly, however, the high sulfide content and highly reactive nature of tailings achieves the rapid consumption of oxygen in tailings pore spaces. This oxygen depletion can limit or halt sulfide oxidation throughout much of the tailings pile. Oxygen can only be resupplied to the tailings via atmospheric exchange at the air-tailings interface. The grain size of most tailings materials limits this resupply to a diffusion related process that only affects the uppermost 100–2000 mm. Hence sulfide oxidation in tailings can be inherently self-limiting. Unfortunately, the same cannot be concluded for waste rock materials.Using a unique site assessment strategy that focuses on quantifying acidity fluxes from various domains at a mine site, it has become increasingly evident that sulfidic waste rock produces the majority (typically 60–80 per cent) of the soluble acid and metalliferous pollution at most active and decommissioned sulfide-bearing mine sites. Whether sulfidic waste rock is disposed in engineered above ground facilities, backfilled into pits or even underground voids, it remains the primary source of pollutants for decades to centuries.Conventional end-dumping waste rock practices result in angle-of-repose pathways for air and water, and these internal fabrics exacerbate sulfide oxidation (ie pollution generation) and discharge from waste rock materials. The primary aim of many cover systems is to retard the access of air and water to these conduits. Recent thinking is that more emphasis needs to be directed at strategic waste rock pile construction practices, and less reliance placed on thin soil cover systems to prevent AMD.Waste rock pile construction approaches that minimise porosity and permeability but raise the retained moisture content and enhance water residence times have the potential to lower sulfide oxidation rates and thereby improve water quality outcomes. For example, innovative base-up, layered and compacted (BULC) waste rock piles have the potential to avoid or minimise the generation of AMD, supersede the need for treatment and facilitate successful closure and relinquishment across the mining sector (Figure 1).CITATION:Taylor, J R, Pape, S M, Davis, B S and Muchan, J A, 2016. Waste rock pile construction to lower closure and relinquishment costs, in Proceedings Life-of-Mine 2016 Conference, pp 97–99 (The Australasian Institute of Mining and Metallurgy: Melbourne).

Jun 28, 2016

By P J. Bangerter, G D. Corder

With the societal desire and drive towards low carbon energy sources, there is a growing awareness of the important role that minerals and metals will play with renewable energy technologies. Copper is an essential metal for technologies that generate energy from renewable sources, in particular for wind and solar photovoltaic energy systems. A recent report (Arrobas et al., 2017) estimated that the median increase in copper demand through to 2050 for wind technologies and for solar photovoltaics would need to be 250% and 300% respectively to meet the goal of a 2°C global temperature increase scenario compared with a 6°C global increase, which is largely an extension of current trends (IEA, 2018). The aim of this extended abstract is to demonstrate with the necessary increase in copper production for renewable energy technologies that sound sustainability performance across the global copper value chain is to the benefit of government, society and industry.CITATION:Corder, G D and Bangerter, P J, 2018. Balancing the benefits and impacts of future copper demand – climate change and arsenic, in Proceedings Life-of-Mine 2018, pp 17–19 (The Australasian Institute of Mining and Metallurgy: Melbourne).

Jul 25, 2018

By A-M Fleury

There has been much progress on the issue of acid drainage over the past 20 years; however, significant challenges remain. The International Network for Acid Prevention (INAP) is attempting to address them by globally coordinating acid drainage information sharing and research. INAP pursues three branches of activities: it links AD research, practice, and people; it organises, sponsors, and participates in regional workshops as a forum for technology transfer; and it instigates and funds key acid drainage research projects. Through these activities INAP is helping the industry deal with what is arguably its most serious legacy issue.

Jan 1, 2003

By D L. Head

Critical risk management (CRM) has become one of the latest safety buzz terms in mining. Everyone seems to be doing it, everyone seems to know about it, yet we are still having fatalities in our industry from well understood hazards such as mobile equipment amongst others.

May 5, 2022

By J Joughin, D Kyan, L Rollin

In line with the 2015 Paris Agreement and corresponding climate disclosure requirements, many mining companies have publicly disclosed that they are developing and/or implementing ambitious decarbonisation strategies. Sometimes these strategies can be linked to the development of community programs and/or the creation of a positive legacy post-closure. Renewable power is key to most decarbonisation strategies – some mines will get this from external sources and others will establish on-site power generation and storage facilities. A range of options are available to develop renewable power generation (eg solar panel, wind farm, hydropower) and energy storage (eg battery, hydrogen, pumped hydroelectricity). Land access, impact assessments, planning and environmental approvals are required to establish new facilities. Host communities are more likely to be in favour of, or at least will accommodate, new power supply developments if these are planned with a benefit to the communities. Transitioning to renewables raises new challenges. Among these are high upfront costs and access to capital, energy demand variability, supply intermittency and variability, storage limitations, grid stability and reliability, transmission and distribution infrastructure constraints. Compounding these challenges are issues such as infrastructure resilience to extreme weather events (eg heat, wind), land use and access, lengthy permitting processes, community perceptions, skilled labour requirements, and meeting mine closure objectives. Renewable energy sources provide a more decentralised source of energy that reduces reliance on imported fuels, thereby increasing energy security and lowering production costs. On the contrary, implementing renewable energy could lead to potential negative impacts such as visual perception from the community, competitive land usage, electricity price raises due to upgrading infrastructure and the use of electricity storage capacities. As part of the definition of an environmental and social management plan, participative stakeholder engagement is required to identify benefits to the communities. For example, among the recognised benefits of developing solar panels (increase job opportunities, reduce soil erosion), various technologies have been experimented globally for the last ten years and are emerging due to their proven community benefits. Key findings to enhance those benefits can range from the development of innovative practices such as ‘agri-/aqua-voltaic’, ‘solar grazing’ to optimise land usage and stimulate the local economy (Table 1), to the implementation of technologies providing services to communities such as mobile water desalination plants or ‘smart grid’ systems to minimise energy clipping during peak-load of oversized renewable energy facilities (Table 2). While developing those synergies, careful management is required to avoid creating superfluous energy service needs from community programs. Energy sufficiency should remain a key principle according to the sufficiency, efficiency and renewable framework of the Intergovernmental Panel on Climate Change. Darby and Fawcett (2018) define energy sufficiency has ‘a state in which people’s basic needs for energy services are met equitably and ecological limits are respected’. Sufficiency tackles the causes of the environmental impacts of human activities by avoiding the demand for energy and materials over the life cycle of buildings and goods. Efficiency tackles the symptoms of the environmental impacts of human activities by improving energy and material intensities. The third pillar, renewables, tackles the consequences of the environmental impacts of human activities by reducing the carbon intensity of energy supply (Cabeza et al, 2022). Life of Mine Conference 2023 | Brisbane, Australia | 2–4 August 2023 34 This paper provides project developers, decision-makers and regulatory authorities with ideas on synergies between renewable energy options and community development programs. These can be considered to enhance stakeholders’ support for implementation of decarbonisation strategies.

Aug 2, 2023

By S Szylkarski, D N. Graham

In mining, water management is an operational necessity, requiring planning and detailed engineering, as well as risk assessment. Yet, the hydrology of streams and aquifers typically extends well beyond the boundaries of mine operations and intersect with environmental and social values. Mine managers often plan, design and assess the impact of water management activities (such as dewatering, excess water disposal and flood management) with a mine site or process specific focus. The challenge is that the impacts are spatial, long-term and complex – and may be cumulative across multiple mine sites. Further, there is usually little consideration of the feedbacks and interactions between surface water, groundwater and catchment hydrology. Failure to understand these processes can lead to poor decisions and increased costs. This presentation outlines an approach to simulating integrated hydrology in mining catchments that addresses the shortcomings of traditional modelling techniques.CITATION:Graham, D N and Szylkarski, S, 2016. Simulating integrated hydrology in mining catchments from planning to closure, in Proceedings Life-of-Mine 2016 Conference, pp 101–105 (The Australasian Institute of Mining and Metallurgy: Melbourne).

Jun 28, 2016

By R Peiffer, L van Wyk

The Port of Port Hedland is the largest bulk export terminal in the world and is one of Australia’s most important pieces of economic infrastructure. BHP is the largest Port user to support the export of iron ore products from mines located within the Pilbara region of Western Australia (WA). BHP’s priority is the safety and well-being of its workforce and the communities where it operates. In a recent regulatory application to increase export capacity, BHP committed to the deployment of wind fences to reduce wind erosion from stockpiled ore. Wind erosion from stockpiles was identified through inverse modelling as the most significant dust source compared to other sources such as stackers, reclaimers, shiploaders and transfer stations. The primary cause of dust emissions from stockpiles is dust lift-off during high wind conditions. BHP proposed the installation of wind fences across its Port Hedland operations, targeted at reducing emissions from wind dependent sources, primarily stockpiles, by reducing the wind speed downwind of the wind fence. Modelling predicts that installation of the wind fence will significantly reduce emissions from stockpiles, particularly at BHP’s western operations (Finucane Island). To be effective in shielding stockyards and reducing wind speeds, the wind fences are located upwind and as close as practical to the open stockyards. BHP’s wind fence design incorporates learnings from other existing installations and has been tailored for Port Hedland’s cyclonic conditions. The wind fence will be higher than the stockpile height, with a mesh porosity of approximately 50 per cent. The mesh porosity allows some of the wind to pass through the mesh. This reduces the wind turbulence downstream of the wind fence, as opposed to a solid wind fence, which increases downwind turbulence, resulting in increased dust.

Sep 18, 2023

By R B. Venugopal, P Staples

The selection of the mode of transport for moving bulk materials is never a simple task as there are various concerns/considerations applied to the selection of the most practical and cost-effective mode of transport to be used to move bulk materials. This paper examines various alternatives for moving ore from a mine at the top of a mountain to a process plant below (some 5000 m apart and a vertical drop of 650 m). The terrain of the mountain section of the route has added its own specific requirements, resulting in the final selection of a pipe conveyor for this application. The paper further addresses the final selection of hardware used in the implementation of the solution.

Jan 1, 2005

By H Kim, M J. Sun

Global steel companies are actively combating climate change by reducing carbon emissions. Traditional steel production, using the blast furnace (BF) – basic oxygen furnace (BOF) process, heavily depends on coal and emits substantial CO2. To mitigate this, companies are transitioning to the more eco-friendly DRP (direct reduction plant) – EAF (electric arc furnace) process, which lowers CO2 emissions. This study quantitatively evaluates the impact of increased hydrogen consumption on the carbon footprint of product (CFP) through an analysis of direct reduction process heat and mass balances. The study prioritises a comprehensive material balance based on mass conservation principles. The heat balance is calculated using differences in enthalpy through state energy properties, avoiding heat consumption. Validation using operational data from Hyundai Steel Dangjin works’ blast furnaces shows close alignment between calculated results and actual data, with less than 1 per cent error. This methodology facilitates a detailed analysis of the direct reduction process, offering insights into its feasibility and efficiency. Analysis of the operational impact by increasing the hydrogen ratio demonstrates reduced CO2 emissions and increased heat requirements due to the endothermic nature of hydrogen reduction, in contrast to the exothermic CO reduction. Possible solutions include raising reducing gas temperature or enhancing flow rate. The study effectively utilises designed heat and mass balances to assess material quantities and thermal balance under different operational conditions. It lays the foundation for the initial direct reduction process design, aiding in deriving and optimising operational parameters. Additionally, it provides valuable insights into the challenges of increased hydrogen, contributing to the production of greener steel by addressing these issues.

Aug 21, 2024

The adoption of new technologies is accompanied by risks that the stakeholders will wish to understand and minimise. The process of developing a dynamic simulation and the plant it will be used in provides a discipline and attention to detail that highlights and provides an opportunity to mitigate risks that will exist in a production environment. The simulations will enable investigation of what the outcome of process failures will be and the impact maintenance. Enumerating this information will enable designs to be optimised and operating and control strategies to be tested.The success of new technology is dependent on the operators and their understanding of it and the machines that use it. In this context dynamic simulations can provide training and experience without risk to personnel, equipment or production. This experience will include situations that would not be induced in a production plant for training purposes. This paper outlines a generic template for a dynamic simulation that can be used to evaluate the introduction of an emerging technology into an operating environment. It includes process flows and surge capacity, breakdown and maintenance, operator interactions and availability, push and pull production scheduling and system control.

Sep 26, 2011

By H Kim, M J. Sun

In order to reduce carbon emissions from the steelmaking process and achieve carbon neutrality, global steel companies are establishing their own medium to long-term strategies and implementation plans using competitive technological advantages held by each steel company. At this point, Hyundai Steel has formulated a product-oriented carbon-neutral strategy based on innovative processing that makes use of Hyundai Steel’s own strength. Based on our experience in electric arc furnace product manufacturing and blast furnace operation in an integrated steel mill, Hyundai Steel is driving the Hy3 (Hy-cube) project, which involves a unique hybrid production system utilising hydrogen and hydrogen-based renewable energy sources. This initiative aims to achieve carbon-neutral production and eventually specialise in producing premium carbon-neutral automotive parts. The project has originality in that it involves not only designing processes using electric furnaces to produce premium steel products such as car body panels and electrical steel sheets, but also aims to reduce carbon emissions from the process, developing carbon-neutral products based on market demand. To assess the feasibility of the Hy3 project, Hyundai Steel conducted two pilot productions. The first pilot was producing a prototype of lower-arm part using electric arc furnace with three different kinds of raw materials: molten iron, HBI (hot briquetted iron), and scrap. Successful performance evaluation of auto parts with 1 GPa strength was achieved. The second pilot has been focused on tire cord steel, with the first-phase tests yielding a 33 per cent reduction in carbon footprint (CFP). Using the advantages of operating experience in electric arc furnace, Hyundai Steel is preparing for test operations producing various automotive parts using an electric arc furnace (EAF) to advance the Hy3 concept. From a medium to long-term technological development perspective, Hyundai Steel’s blueprint includes producing high-end carbon-neutral steel products using hydrogen-reduced iron as raw material.

Jun 19, 2024

By A Fern, A Hawkes, o

This presentation will cover: the importance of high-quality safety leadership; insights from a Safety Climate Survey that includes responses from 7903 employees working at 19 Australian mining organisations; the results of a critical control verification (CCV) coaching intervention; and recommendations for improving safety leadership in high-risk work settings. Safety climate is a representation of the deeper culture that exists in an organisation. Safety climate is predictive of behaviour, performance and reporting in organisations. Leaders play an important role in the establishment and maintenance of culture. Perceptions of safety climate were collected from 19 Australian mines (n = 7903 employees). These results indicate that the Australian mining sector is doing well in team support for safety and supervisor safety commitment. There were negative perceptions of willingness to report errors, employee involvement in safety initiatives, psychological safety and emergency readiness. Perceptions of safety leadership were in the fair range, with recognising behaviours perceived lowest, falling in the poor range. The underreporting rate was at 25 per cent indicating that 1 in 4 incidents are not being reported. Analyses exploring climate, leadership, safety behaviour and well-being will also be discussed. The integrity and success of critical risk management systems is often determined by the quality of safety leadership. Leaders need a mix of technical safety knowledge and interpersonal skills to be able to support the workforce to build critical control knowledge that invites open and collaborative discussions to find new or improved solutions. Forty leaders at a major mining operation completed training and 5-weeks of coaching focused on developing critical control verification competencies. The follow-up evaluation demonstrated significant improvements in relationship building, observation of controls and overall capability. Overall, insights from multi-organisation climate data and a prepost coaching intervention will be discussed and recommendations and practical guidance for leaders will be provided.

Apr 16, 2024