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By Christoph Miller

About 80 years ago the mining industry saw an advertisement of a machine manufacturer: ?One man ? one machine?, meaning the productivity gain by using a pneumatic rock drill instead of manual tools. Mechanization in mining had started. In the 1950's and 1960's when mechanization progressed the word could be transformed into the meaning of ?one man ? one drill rig?. During the 80's automatic functions were added to the machines. Automation started. In the 90's, the first autonomous machines were seen, transforming the advertisement from the 1920's into ?one man ? multiple machines? operated from a remote control room. Soon, the productivity gain achieved by pure automation will also be flating out meaning that the margin cost of further productivity gain will be inefficiently high. What next? In mining operations there is still a high potential of unused productivity lost by ?trivial? things like organization, logistics and operational management. Changing the focus from mechanization and automation towards optimizing the overall mining process will unleash another big potential for cost cuttings and for enhancing efficiency of production. Optimizing an overall process is a task of much higher total complexity compared to an isolated machine automation focus. And a successful process integration requires the collaboration of machine vendors, infrastructure suppliers, IT services and the mine itself. It requires a number of of important preconditions to be fulfilled: ? Integrated IT systems with seamless interfaces between all components and peripherals involved ? Real time information access in all locations ? Real time overview of all operational aspects A crucial aspect for all of these issues is a seamless communication both above and also under ground and IT interfaces which are easy and price efficient to implement. This paper highlights ways to achieve productivity gains by process optimization. It also discusses needs for industry wide activities in order to enable cost efficient performance of mine process optimization projects.

Oct 1, 2009

By Tanveer Jahir

With increasing energy costs and mounting government pressure to adopt low emission, green sources of energy, it has become imperative to develop long-term sustainable underground infrastructures that exhibit low power consumption. Underground mining environments are mandated to have ventilation systems in place to replace polluted air with clean air. Continuously running air ventilation systems have proven to be an expensive solution for this requirement. Ventilation-on-demand (VOD) is a cost effective method for not only reducing energy consumption and greenhouse gasses, but also ensuring the safety and well-being of the miners beneath the surface. VOD is achieved by monitoring the air quality in target areas of the mine, and based on variables such as the number of personnel in the area, the number of emission-emitting vehicles, the air leakage around doors and entrances, dust levels, and other key environmental details, the speed and angles of the fan blades are adjusted to increase or decrease the volume of air flow. For over 40 years, Conspec Controls has been developing systems capable of VOD through the use of controllers, gas monitors and personnel/vehicle tracking equipment, providing inexpensive, reliable solutions for underground ventilation.

May 1, 2011

By Charles Kocsis

Over the last few years a multi-faceted feasibility study has been evaluating the introduction of hydrogen fuel cell powered equipment into underground mines to replaced diesel engine powered equipment. The analysis has shown that under normal operating conditions fuel cells could at the very least be an environmental and health benefit by eliminating combustion engines and their unwanted by-products. However, they could also generate significant reductions in the amount of ventilation a mine needs to supply when compared to dieselized operations; this would further decrease a mine?s energy consumption, its associated greenhouse gas impact and also reduce a mine?s significant ventilation associated costs. Fuel cell powered equipment also has the advantage of lower noise and heat production compared to their equivalent diesel powered counterpart. The degree to which fuel cells can generate ventilation benefits in underground mines depends upon a number of operational parameters and mine specific qualifiers such as current ventilation control or management, mine depth, inherent dust conditions and minimum velocity requirements. However another major consideration in the introduction of fuel cells in underground mines will be the safety requirements associated with diluting and removing the potentially explosive hydrogen in the event of a gas leak. In outside surface applications, it is possible to use dispersion, buoyancy, time, and lack of ignition sources as mitigating factors in deriving a low risk of an explosion. However, in underground operations these factors change, dispersion and buoyancy are limited; time may not be available and in non-coal mines ignition sources are not typically controlled. When a hydrogen leak occurs, the availability of sufficient ventilation to dilute and effectively remove the gas will be critical, consequently ventilation may be the prime risk controlling factor. In this paper, the authors evaluate the potential benefits of replacing diesel engines with fuel cells in powered production equipment, discuss the mitigating qualifiers that could limit ventilation savings and evaluate solutions to retain and maintain an additional ventilation capacity in the event of an emergency situation such as a hydrogen leak from the fuel cell stack or its distribution system.

May 1, 2007

By F. McCarthy, W. Zhang, R. McDonald

"The processing of nickel laterites has been a topic of major interest at CSIRO for almost twenty years. During this period CSIRO has collaborated with other researchers and industry in developing a better understanding of existing processes and been actively involved in testing/developing new beneficiation and process options for these ores. The current paper summarises the results of selected studies and highlights improvements that have been achieved. Key topics to be discussed include enhancements in the mineralogical characterisation, beneficiation approaches, improvements in the understanding and application of leaching technologies, the development of synergistic solvent extraction (SSX) for the recovery of nickel/cobalt from laterite leach liquors and the collaborative development of the Direct Nickel process. Future opportunities and key research questions will be briefly examined.INTRODUCTION Nickel laterite ores comprise a significant resource in Australia and according to United States Geological Survey data nearly a quarter of world reserves are located there (USGS, 2016). More specifically, around 95% of Australian nickel resources (laterite and sulfide) are located in Western Australia (Australian Government, 2017). Given the recent closure of Queensland Nickel, essentially all of Australian nickel production occurs in Western Australia and the primary producers of processed nickel products include Nickel West (Kwinana) with ~84,000 t saleable nickel metal in 2016 (BHP Billiton, 2017), Minara Resources (Murrin Murrin) with 46,700 t nickel metal produced in 2015 (Glencore Australia, 2017), and First Quantum Minerals Ltd (Ravensthorpe) who sold 25,882 t nickel as mixed hydroxide product in 2016 (First Quantum Minerals, 2017). The total sales of nickel from Western Australia in the 2015-16 financial year were 175,722 t. The study of nickel laterites at CSIRO recommenced at the time second generation High Pressure Acid Leaching (HPAL) plants were being commissioned at Bulong, Cawse and Murrin Murrin in the late 1990’s. A combination of technical and engineering issues meant that the ramp-up times at these operations were slower than expected and the outcomes resulting from the attendant problems are well documented (e.g. Griffin & Becker, 2000; Reid & Barnett, 2002; O’Callaghan, 2003) while the issues faced at the BHP-Billiton-built Ravensthorpe plant have been addressed by the current owners of this project, First Quantum Minerals Ltd (Piper, 2012)."

Jan 1, 2017

By Jörg Fischer-Bühner

Conventional 22ct Au jewellery alloys are comparably soft in the as-cast and soft-annealed state and hardening by cold-working is the only way of giving strength to the jewellery. The paper first focuses on hardening of 22ct jewellery alloys by conventional means, i.e. solid solution hardening with base metals (aiming particularly at an increased as-cast hardness) as well as precipitation hardening by alloying with base metals beyond the solubility limits and subsequent age-hardening heat treatment. Co-additions of ~2% turned out to result in most pronounced solid solution hardening up to ~100 HV1 in an investment cast & quenched state. Subsequent heat treatments, consisting of solution annealing at 850°C for 1h followed by water quenching and ageing at 300°C ? 400°C for ~ 1h lead to pronounced age-hardening with a peak hardness of ~ 260 HV1. In contrast, 22ct Au alloyed with Ni, Fe or Sb display no age-hardening effect within the same range of heat treatment parameters. The 2nd part of the paper reports on some preliminary trials to enhance the hardening effect of the base metals by additions of suitable elements, which possess a strong tendency to phase formation with the added base metal during ageing treatments. It is shown, that the age-hardening behavior of 22ct and 990/995 Au alloyed with Co or Ni can be remarkably influenced by additions of Sb. A total of only 10wt%0 of CoSb or NiSb-additions lead to a peak hardness of ~ 150 HV1 for a 22ct Au and ~ 100-120 HV1 for 990 Au , which is obtained already after very short ageing times (20-40min) at 300-400°C after solution annealing at 700°C / 1h / water quenching. It is suggested that the age-hardening mechanism in these alloys consists in precipitation of intermetallic CoSb- and NiSb-phases.

Oct 1, 2003

By D. Tao

The adverse effects of clay particles on coal and mineral processing processes such as gravity separation, flotation, filtration, and thickening are well known in the mining industry. In particular, the presence of ultra-fine clay particles deteriorates froth flotation performance, which has been attributed largely to slime coatings that inhibit bubble attachment and to adsorption of the frother and/or collector by the clay particles. The present study was conducted to evaluate the performance of clay binding agents developed by Georgia-Pacific Resins, Inc. in enhancing coal and mineral flotation performance. Mechanical and column flotation tests were carried out using coal and potash samples. Process parameters investigated include slurry solids percentage, impeller rotation speed, binder dosage, collector dosage, etc. Flotation results show that use of GP reagents significantly enhanced flotation efficiency under different conditions. The required binder dosage and conditioning time was about 1 lb/t and 0.5-1 min, respectively. More significant improvements in process performance were observed at higher solids percentage and higher impeller rotation speed.

Jan 1, 2006

By W. B. Boggs

The Noranda smelter was built by Noranda Mines, Limited, from the designs of A. E. Wheeler, consulting metallurgist, New York, for the reduction of ores and concentrates from the Horne mine, and to treat, on a custom basis, ores and concentrates from other mines in the Rouyn district. The smelter is situated at Noranda in western Quebec, about 330 miles directly north of Toronto. Ground was first broken for construction in November, 1925, before the completion of the branch railway into the district, which was not finished until October, 1926. After many difficulties and delays due to the Jack 'of transportation and the severe weather during the winter months, the smelter was started in December, 1927, and the first blister copper was poured on December 17th. The smelter was built throughout in two duplicate units, each with a rated capacity of 500 tons of ore per day. Operations were started with only one unit, and after several months it was found that one unit alone would smelt 1,000 tons of ore per day. At this time only one shaft, No. 3, existed, and its hoisting capacity and the capacity of the original crushing plant were insufficient to supply ore for two units at the increased tonnage. Accordingly No. 4 shaft was sunk and a new crushing plant provided to handle the ore hoisted there. This work was completed in the latter part of November, 1929, and since that time both smelter units have been operating.

Jan 1, 1930

By Harry Siewert, Tom Milner, Jack Stickney

"LocationThe Gibraltar mine is located in central British Columbia (NTS 93B/9W), 362 km north of Vancouver. Access is provided by 20 km of paved road from McLeese Lake, which lies 45 km north of Williams Lake on Highway 97. Latitude and longitude of the mine are 52° 30' and 122° 16', respectively.The total area of the McLeese Lake site is approximately 1700 ha (4200 acres). This includes the orebodies, dumps, surface drainage collection system, plant site, roads and tailings ponds.Brief Description of OperationOre is mined by open pit methods and is concentrated using conventional crushing, grinding and flotation processes. Copper and molybdenum flotation occurs at an average rate of 40 000 tons per day. Tailing is discharged to an impoundment area and the water recycled as process water. Additional copper is extracted from the waste dumps using sulphuric acid as a leach solution followed by solvent extraction and electrowinning.HistoryExploration by Gibraltar began in 1964, continuing until late 1970, at which time it was announced that the property would go into production. Construction started in early 1971, with initial production in March 1972. Target capacity of 30 000 tons per day was achieved by the end of March and is currently at 40 000 tons per day.Ore reserves as of January 1, 1998 were 184 384 000 tons grading 0.31% Cu and 0.010% MoS2."

Jan 1, 2000

By T. Rigg, J. N. Stone

"The process described has been developed to utilize low-grade scrap -turnings, borings, tin cans and other types of ferrons scrap which currently has been of limited or no use in conventional steelmaking processes. If scrap of this type can be converted into high-purity iron by chemical means then there is a potential saving of several million tons of metal annually in North America.The process is chemically quite simple and consists of dissolving ferrons scrap in hydrochloric acid, followed by evaporation and crystallization of the resultant solution to yield ferrons chloride crystal.s. These crystals are dries, briquetted and converted to non sponge by reduction in hot hydrogen. The HCl produced from the reduction step. is absorbed in water and the hydrochloric acid so produced is returned to the dissolver circuit. The hydrogen produced from the initial dissolution of the scrap is used to reduce the ferrons chloride. Purity is maintained by bleeding off impure chloride solutions from the evaporator-crystallizer circuit, and converting these chlorides to oxides and HCI in a high-temperature spray roaster. The HCl produced in the roaster is absorbed in water and the hydrochloric acid returned to the dissolver."

Jan 1, 1970

By Louis R. Bernier

Since 1978, most systematic studies of AMD passive treatment with limestone drains (LD) have dealt with coal mines in the United States. The authors present in this paper the first results of a triennial study initiated in 1999 on the performance of LD installed at the Ni-Cu Lorraine old mine site in Temiscamingue during a remediation plan that involved the installation of a cover with capillary barrier effects (CCBE) over the reactive pyrrhotite-rich tailings. Typically, a LD is a trench enclosed by impervious materials filled with crushed limestone and may be oxic or anoxic. Four LD (one filled with marble and 3 with dolomite) were installed at the Lorraine site. The LD have been in operation since May 1999 and are performing differently. The most contaminated mine effluent flows south and is directed towards 3 LD filled with crushed dolomite, while a 4th LD was filled with crushed marble and installed west. The LD filled with marble has been generating maximum alkalinity since the beginning of the passive treatment. Two of the dolomite drains have been generating alkalinity since mid-summer 1999, but one is not, even if a substantial pH raise was observed. A pH above 5.5 is required usually for the dolomite drains to start generating alkalinity. The installation of LD at the Lorraine site contributes significantly to the reduction of metals and sulphates loading.

May 1, 2001

By P. Desclaux, A. Gosselin

"In 1999, PFC measurements were carried out at Alcan smelters as part of a large measurement campaign led by the Canadian Aluminium Association. Side worked prebake (SWPB) and horizontal stud Söderberg (HSS) plants in Arvida were the selected sites. CF4 and C2F6 emissions were measured continuously in the exhaust duct and at the roof vents for a week. In parallel, voltages from four designated cells were recorded at a high scan rate. Results were analyzed and correlations between voltage, anode effect duration and PFC emissions were tested. Some fundamental anode effect mechanisms were proposed and validated with the observations. IntroductionFollowing the international agreement reached within the scope of the Kyoto protocol, voluntary partnerships have been established in many countries especially for the aluminum industry. It is well known that the PFCs that are periodically emitted during aluminum production are the major source of fluorocarbon emissions. The latter are part of the greenhouse gases. In the fall of 1999, Alcan announced that it will adopt, promote and regularly renew a long-term greenhouse gas management commitment at all of its facilities within the framework of the so-called TARGET program that was implemented during 2001. The program is intended to produce on-going reductions, which will be reported publicly on an annual basis.Improvements in the understanding of the mechanisms leading to PFC emissions will contribute to targeting the most appropriate reduction actions. PFC measurement campaigns have been driven toward this end. The first measurement campaign was conducted in 1993 in order to get a picture of the emissions and a base line. The last measurement campaign was conducted in 1999 and its main objective was to compare current emissions with those measured in 1993 and to confirm the accuracy of the predictive equations for the calculation of PFC emissions. This campaign has been conducted by the Canadian Aluminium Association and measurements were made in plants using different technologies. Results of this campaign have already been reported by Bouchard et al. (2001)."

Jan 1, 2002

By A. Panteleyev, C. S. Ney, R. J. Cathro, A. Sutherland Brown

The general distribution of metal deposits in the Canadian Cordillera can be related to its tectonic evolution. The Canadian Cordillera is naturally divisible into five longitudinal tectonic belts within which rocks are broadly similar in type, age and history. From west to east they are the Insular, Coast Crystalline, Intermontane, Omineca and Eastern Marginal belts. Seven classes of metal deposits in the Canadian Cordillera are defined and their characteristics described. These classes are skarn, porphyry, massive sulphide, stratiform, magmatic, copper in basic lavas, and vein deposits. Maps showing the distribution of medal and metal-group concentrations serve to illustrate the relations in space and time between mineralization and geologic evolution.

Jan 1, 1971

By R. B. Nourse, R. Hundermark, B. Masters, H. Joubert

The new 30 MVA slag cleaning furnace at Waterval Smelter, Rustenburg Platinum, South Africa, has been in operation since 10 March 2003. The furnace design and operation face a number of challenges including a wide variety of feed materials and resulting bath conditions. Furnace feed varies in combinations of granulated Waterval Ausmelt Converter Slag (WACS), hot fed Peirce-Smith converter slag, concentrate and reverts. Coke is added as reductant. The resulting slag composition varies considerably and regularly. For the case feeding WACS an almost pure fayalitic slag (60%+ FeO, 30%+ SiO2) with a very low viscosity results. Due to the widely varying slag conditions, including a superheated fayalitic slag with high fluidity, a robust sidewall design is required adjacent to the slag bath. For this reason the furnace sidewall is equipped with Pyromet's MAXICOOL® high intensity copper cooling system. The design and installation of the copper coolers as well as tap holes are discussed. To cope with the variation in bath conditions and high slag superheat (350°C when tapped at 1650°C), the copper coolers are capable of removing peak sidewall heat fluxes above 500 kW/m2. Feedback is included on the performance of the Pyromet MAXICOO® copper cooling system for the first two years of operation. The paper further includes an overview on the design and performance of the tap holes, furnace shell, furnace roof and copper slag spouts.

Jan 1, 2005

By Farid Mirahadi

Forecasting productivity of construction operations is a difficult but crucial task in planning construction projects. Over the past decades, many models have been developed to forecast productivity for different construction operations. Models made up of several functional relations and controlled by a specific number of control rules are more in line with human reasoning and logic. Neural-Network-Driven Fuzzy Reasoning (NNDFR) structure as one of these models shows a great performance for modeling datasets among which clear clusters are recognizable. Lack of the compatibility of conventional NNDFR with fuzzy clustering algorithms besides the insufficient attention paid to the optimization of number of clusters in this model, created a potential area for further research. The main contribution of the proposed model is to develop a modified NNDFR system to model construction data. To this end, Fuzzy C-Means (FCM) algorithm is substituted for K-means in NNDFR structure, and its parameters such as the number of clusters and weighting exponent are optimized through genetic algorithm. The proposed model is further verified through simulation of a construction operation in which several qualitative and quantitative factors are considered. Its implementation to the case study shows a considerable improvement of model performance with lower Mean Squared Error (MSE). The developed model assists researchers and practitioners in utilizing historical construction data to forecast productivity of construction operations with a high accuracy that could not be obtained by traditional techniques.

Aug 1, 2013

By J. Lobel, M. Bourassa, J. A. Kozinski, B. Peng

Non-isothermal kinetics studies of the reduction phenomenon of electric arc furnace (EAF) dust generated in stainless steelmaking have been carried out. The dust was mixed with carbon as a reducing agent and dolomite as a binder to form pellets. A Thermo-Gravimetric Analyzer (TGA) was used to determine the weight loss of pellets heated at an average rate of 40 K/min. up to a temperature of 1500°C. The degree of metal reduction was calculated by considering the pellet weight loss, and evaporation of moisture, dust, zinc and lead at high temperature. The reduction process was divided into three different steps. The first covers the 300°C to 760°C temperature range (from 7 to 18 min.), the second step ranges between 760°C and 980°C (18 to 24 min.), and the third covers temperatures above 980°C. Each step is characterized by different chemical reactions. Non-isothermal reduction kinetics equations were set up to describe each step. The kinetics parameters such as apparent activation energies and frequency factors were established. It was found that the first step was chemically controlled, while the second step was diffusion-controlled. Reduction behaviour in the third step was strongly dependent on the initial carbon content in the pellet. Chromium oxide (CrO) could only be reduced in this last step. High temperatures and higher initial carbon content favoured the reduction of CrO.

Jan 1, 2001

By Dong-min Lee

As the construction industry is becoming more large-scaled and complex, the BIM technology has been utilized throughout the industry. Since 2008, the construction industry in South Korea (Korea) has required carrying on BIM-based project continually. According to this trend, BIM S/W market, as well as BIM library market is also gradually activated. Many countries have already been establishing Web-based BIM library market, also Korea has been trying to establishing this Web-based BIM library market. In this study, through market research of Web-based BIM library market of advanced countries including the U.S.A. and U.K., establishment strategy of BIM library market to be derived by late starters that introduce BIM such as Korea, Japan and China was deduced based on current establishment status of BIM library market in Korea. In addition, deal with an issue that a clear revenue-sharing system between business principals of Web-based BIM library market is not available at the current stage was presented as a factor of inhibiting activation of BIM library market. So in order to offer a reasonable revenue-sharing strategy in BIM library market as conceptual level, a methodology and process of applying Game theory being used for deriving. It is expected that a reasonable revenue-sharing model between business principals would be presented as its standard of BIM library market to be more activated in the future.

Aug 1, 2013

By Eirik Sundvor, Hany Doss, Peter Vogt, Kathleen Crane

"Abstract - In 1989-1990, the SeaMARC II side-looking sonar (11 to 12 kHz) and swath bathymetric system imaged more than 80 000 km2 of the seafloor in the Norwegian-Greenland Sea and southern Arctic Ocean. One of our main goals was to investigate the highly oblique (115°) junction between the Mohns and Knipovich ridges, and to determine, using new morphotectonic data, whether or not this junction is stable or in a state of readjustment. These findings are presented in this paper.Along the northern Mohns Ridge, we observed a highly segmented rift valley undisturbed by transform faults. In contrast to the elevated Reykjanes Ridge, the Mohns Ridge is dominated by deep en echelon fault-bounded troughs, which are bordered by high rift valley volcanoes. These segment boundaries are interpreted to be sites of recent to present volcanic activity, based on their high acoustic reflectivity. The northwestern flank of the Mohns Ridge is marked by shallow quasi-linear ridges parallel to the present orientation of the Mohns Ridge. The orientation and geographic position of these ridges suggest that they were formed at the Mohns Ridge. Only in the northernmost cases are some of these off-axial ridges non-linear. The degree of the non-linearities increases slightly with proximity to the Mohns-Knipovich bend. In addition, because no transform fault was detected between the Mohns and Knipovich ridges, we conclude that the Knipovich Ridge must be obliquely spreading to the NW-SE."

Jan 1, 1999

By M. Sider, D. L. Piron

"The cost of energy is a growing factor in the cost of zinc production. Electrowinning from sulphate solutions with periodical reverse current or from acidic chloride or alkaline solutions could be the way to lower costs. A comparison of the energy consumption for electrolysis shows that the alkaline solution may be considered the most promising alternative. IntroductionZinc electrowinning from sulphate solutions is a very energy intensive process (typical specific energy usage : around 3.1 kWh / kg zinc). This energy consumption represents 35% of the total cost of electrolysis and is the most important cost component.In order to lower costs, the energy efficiency of the sulphate process should be improved or alternative processes should be developed. In this laboratory, that objective has resulted in research on electro winning in sulphate solutions with the use of periodical reverse current (PRC) and in acidic chloride and alkaline solutions.Some of the results obtained in this laboratory and already published and new experimental results reported in this paper make it possible to present a more critical comparison of the energy consumption of the three processes mentioned.ExperimentalThe experiments at constant current were carried out as described previously. Specific conditions are indicated in Table I. Current efficiencies were obtained by weighing deposits.ResultsThe best energy consumptions for electrolysis obtained in this laboratory for the three media are presented in Table I. More detailed results can be found in the papers already mentioned."

Jan 1, 1988

By C. A. Pickles

Microwaves are being applied industrially in a number of fields and possess a number of potential advantages that could be applied in extractive metallurgy. Microwave heating has a number of unique characteristics, which distinguish it from the conventional heating methods. In microwave heating, the absorption of energy occurs at the molecular or atomic level and therefore the heat is generated within the material itself. In conventional heating, the exterior temperature is usually higher than the interior, but with microwave heating, the temperature gradient is inverted and thus the interior temperature can be much higher than that of the surface. The energy densities in microwave systems can be relatively high and this in combination with the low thermal conductivities of oxide ores, can lead to very high internal heating rates. In this research, the application of microwave energy for the reduction of a nickeliferous silicate laterite ore has been investigated. The real and imaginary permittivities are the two fundamental properties which determine the microwave absorption characteristics of a material and these were measured for the ore, both with and without carbon additions using the cavity perturbation technique. The microwave heating and reduction experiments were performed in a 0 to 2 kW CTC microwave system. The effects of power input, processing time, sample mass and charcoal additions on the microwave absorption were investigated. Then reduction experiments were performed and the nickel grade of the magnetic concentrate and the nickel recovery in the concentrate were determined.

Jan 1, 2005

By P. L. Richard

An open pit a mine can be thought of as a business unit, with capital, operating and maintenance costs that exceed those of many large business enterprises. Truck-and-shovel operations have an inherent ?looseness? to them, unlike manufacturing or processing operations where production components are tightly coupled (through conveyors, material flow in pipes, assembly lines, and so on). Effective monitoring and control of truck-and-shovel operations requires a combination of both information systems and performance management. Production monitoring systems can impact operations at three levels: minute-by-minute decisions during the shift, procedures, and policies. The technology of production monitoring ranges from real-time data collection to manual entry of time card data into a computer. Time card information is too coarse to effectively manage a multi-million dollar fleet of mobile equipment, so a higher level of production monitoring is required. People issues affect whether the implementation will be a success or a disappointment. Considerations that affect the people issues are discussed, including common obstacles, and key success factors. A balanced scorecard approach must be used, since uni-dimensional measures of performance like tons produced give no indication of whether the production was achieved at the expense of another factor.

May 1, 2004