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By M. Bélanger, H. -L. Jacob

"The province of Quebec has a strong tradition in industrial minerals. Ten commodities are produced and the annual total shipments have exceeded $600 million in recent years. Quebec is a world renowned producer of chrysotile, titanium slag, graphite, and ilmenite. Quebec is an important North American producer of mica, talc, and peat moss. This paper reviews the main minerals and commodities that have been the object of exploration or development in recent years, namely graphite, wollastonite, dolomite, and silica. Some of the leading projects concerning magnesium minerals and apatite-ilmenite are described. IntroductionQuebec has a strong tradition in industrial minerals. It goes back to the second half of the 19th century when the first graphite and apatite mines in the Gatineau area and asbestos mines in the Eastern Townships were opened. Since then, more than 25 commodities have been produced in Quebec, making industrial minerals an integral part of the Quebec mineral industry. Today, industrial minerals and building materials count for one third of the total mineral production in Quebec.Present industrial mineral production includes 10 commodities (Table 1). In the last five years, the value of industrial mineral shipments has varied between 500 and 700 millions dollars annually, which represents 20% to 25% of Quebec’s total mineral production. For many years, Quebec has been a major producer of chrysotile and titanium slag, the only producer in eastern North America of mica, graphite and ilmenite, and a leading Canadian producer of talc and peat moss. Quebec also produces, mainly for domestic markets, dolomite, limestone, salt and silica.Quebec’s industrial mineral sector has been quite active in the recent years. Exploration by government geologists and companies has led to the outlining of new deposits, some of which are now in production; others are currently being evaluated. Technical and economic studies are also underway to determine the feasibility of various development projects."

Jan 1, 1999

A series of field and laboratory evaluations were conducted in order to characterize the effects of a Mann+Hummel SMF-AR® diesel particulate filter (DPF) system on the aerosols and criteria gases emitted by diesel engines. This system, with a durable sintered metal filter media and available active regeneration via an on-board electrical heater, has been considered for retrofitting diesel engines used in light- and medium-duty underground mining applications. Two DPF systems were installed on a forklift and locomotive from the underground mining fleet of the Vale?s Creighton Mine and evaluated over a 1,500-hour trial. This evaluation was complemented with field and laboratory emissions tests. The field tests were performed on the vehicles while at the Creighton Mine surface shop. During those tests, the emissions were assessed for the engines operated at hydraulic stall, high idle, and low idle conditions. The laboratory tests were executed at the diesel engine emissions laboratory at the National Institute for Occupational Safety and Health (NIOSH), here the DPF removed from the forklift was further evaluated at four steady-state engine operating conditions as well as at transient conditions using a custom-designed duty cycle. Very similar methodologies were used during field and laboratory tests to measure concentrations of aerosols and criteria gases in the diesel exhaust, both upstream and downstream of the DPF system. The concentrations and size distributions of aerosols were measured using a fast mobility particle sizer spectrometer, in exhaust diluted by a partial flow dilution system. The concentrations of CO2, CO, NO, and NO2 were measured in the raw exhaust using a Fourier transform infra-red spectrometer. Both field and laboratory emissions tests showed that the evaluated DPF systems were very effective in reducing aerosol emissions from all tested engines, and for all test conditions. The systems were found to have minor effects on gaseous emissions from those engines. The findings from this study should help the mining industry to better understand the benefits and challenges of using DPF systems to control the exposure of underground miners to diesel aerosols.

Aug 1, 2013

By Ahmad Ghahremaninezhad, Denver H. Cowan

Much of today’s gold is locked within sulphide minerals. These sulphide minerals, including pyrite, need to be subjected to oxidative pre-treatment in order to leach the refractory-gold using traditional methods. Typically autoclaves employing high temperatures between 180?225 ºC, and extremely high pressures between 1,500?3,200 kPa, are used for the oxidative pre-treatment. However, the autoclaves themselves are very expensive, costly to operate and maintain, and produce excess sulphuric acid. This paper studies the atmospheric oxidation of pyrite in ferric sulphate solutions. In general, pyrite oxidation under atmospheric pressure can result in high elemental sulphur production, i.e. less acid generation. Activated carbon has displayed an ability to catalyze the process, achieving reasonable kinetics. The reaction kinetics were investigated by altering acidity of the leaching solution, temperature, catalyst ratio, sparged oxygen and agitation. A combination of X-ray diffraction, scanning electron microscopy, optical microscopy, X-ray fluorescence, inductively coupled plasma mass spectrometry (ICP-MS), and atomic absorption spectroscopy (AAS) were used to monitor the kinetics of the process and elemental sulphur yield. The purpose of this investigation was to determine optimal operating conditions that maximized kinetics of the atmospheric oxidation while maximizing elemental sulphur yield.

Jan 1, 2015

By T. Shellhammer, A. Park

Among all pure metals, copper has the second highest thermal and electrical conductivity, next to silver. These properties coupled with a reasonable cost, make copper ideal for use in metallurgical vessels as a conductor of electrical current, as well as a lining material and protector of refractories and steel superstructures. Treatments of copper to address it’s softness and low melting point, specifically hard surfacing and calorizing, will be discussed. This paper will cover the evolution of copper to its current form, offer comparisons to other materials, and theoretical and empirical evidence on its superior performance in metallurgical vessels such as blast furnaces, basic oxygen converters and electric arc furnaces. Some case studies will be provided and finally a brief summary.

Jan 1, 2015

By F. A. Forward

"IntroductionTHE LYNN LAKE MINE, situated in Manitoba about 150 miles north of Sherridon, has been actively developed by Sherritt Gordon Mines, Limited, during the past seven years, resulting in the establishment of a proven reserve of over 14,000,000 tons of ore containing 1.223 per cent nickel, 0.618 per cent copper, and additional cobalt values. For many years, the Sherritt Gordon Company operated a copper-zinc-gold mine at Sherridon but, as this mine was approaching exhaustion and as it was proposed to use the mining and milling equipment to treat the Lynn Lake ore, a number of unusual problems were faced in transferring plant and operations from the one mine to the other, and particularly in preparing to undertake nickel production.Preliminary investigation showed that the ore could be concentrated by flotation to produce a copper concentrate containing 28 to 30 per cent copper with less than 1 per .cent nickel, and a nickel concentrate containing 11 to 14 per cent nickel, 0.3 to 0.4 per cent cobalt, and less than 2 per cent .copper, with high recovery of the three metals in .the concentrates. It was apparent that, initially, the copper concentrate could be economically smelted and refined in the usual manner. But as the nickel concentrate contained an insignificant amount of precious metals (less than 0.02 oz. per ton) and as .it had a much higher nickel content than comparable concentrates normally produced from sulphide ores, the selection of a treatment process and the location of a plant required careful study."

Jan 1, 1953

By H. J. Burchell

"IntroductionTHE PURPOSE of this paper is to introduce the reader to rock bolting and its present application in mining.Rock bolting consists of bolting insecure rock to secure rock in order to form a safe structure. The insecure rock may be a weak beam or loose from arching or from sloughing. The material is strengthened and held in place before damage can result.Little is known of the limitations of rock bolting; to date, work has been carried on by trial-and-error, with large safety factors being used. Rock bolts have been principally used for roof support. Bolting offers a new field of support to the mining industry: it now has a permanent position as a ground control method.HistoryRock bolting is a relatively new means of support, its exact origin being unknown.Bolting has been in use at the St. Joseph Lead Company's property in Southeastern Missouri for the past twenty-six years, the first attempts having been hit-or-miss trials before a systematic attack was made. Many instances of occasional use of rock bolts have come to light .in widely separated mining camps, .some dating back forty years.The first installations were made as supplements to wooden timbering where space was restricted. The excessive costs compared to wooden timbering hindered their advancement for a number of years"

Jan 1, 1955

By Jan Butra

Longstanding mining of copper deposits in the Legnica-Glogow Mining Basin, Poland has accumulated broad experience concerning the impact of geological and mining conditions on seismic and rockburst hazard. Methods of rockburst prevention for deep copper mines have been developed based on gathered data. Methods of rockburst hazard evaluation and rockburst control constitute a set of rockburst prevention measures. Due to their nature and location within the production process, prevention methods can be passive or active. Active methods of rockburst prevention consist of the liquidation of stresses in the areas where they are concentrated through controlled generation of rock-mass tremors and rockburst by blasting works (group extraction blasting, release blasting in the rock mass and pillars able to accumulate the stress, as well as in the roof and floor). Group blasting works as a basic method are very effective in copper mine conditions. Provocation of dynamic events makes it possible to control the timing of their occurrence. In Polish copper mines, all blasting works are made during the absence of miners in the mining fields. Daily distribution of both the number of recorded strong seismic events and volume of energy released, confirm the advisability of using this kind of rockburst hazard prevention. The rockburst hazard prevention methods developed over 40 years of copper deposit extraction are economically reasonable and offer sufficient effectiveness under high rockburst hazard conditions.

Aug 1, 2013

By R. A. Campbell, R. R. Rogers

"AbstractThe experiments described show that crude bismuth metal containing up to 5 per •cent lead, 0.14 per cent silver, 0.015 per cent copper, 0.02 per cent iron, .and small amounts of antimony, nickel, and tin may be refined to a bismuth content of 99.98 per cent by distillation followed by chlorination. It also is shown that bismuth trichloride of high ,purity may be produced by passing chlorine over hot •crude bismuth metal and allowing the resulting vapours to •condense in a cooler .part of the system.IntroductionBISMUTH is used in the production of alloys and pharmaceuticals. During 1952, the New York price for the refined metal was $2.25 per pound in ton lots.Some months-ago a Canadian producer requested the Mines Branch to investigate methods of refining the bismuth which they had been producing. Their crude product had been selling for $1.50 to $1.70 per pound and it was desired to increase its purity to at least 99.98 per cent so that it could be sold for $2.25 per pound."

Jan 1, 1955

By K. J. Daun, C. J. Shi

UsiborThrough the second step heating at 900 °C, the spectral emissivity shows a gradually decreasing trend with increasing soak time, caused by the surface phase transformation from Al® 1500P coupons are austenitized in a Gleeble 3500 thermomechanical simulator using a two-step heating procedure in an argon atmosphere. Variations in spectral emissivity are measured in-situ using a near infrared spectrometer and ex-situ with a Fourier transform infrared reflectometer. Microstructural evolution and surface roughness are investigated using optical microscopy, FE-scanning electron microscopy, and a surface profilometer. A series of phase transformations of Al-Fe-Si intermetallic phases at the coating/steel substrate interface cause the surface phase and surface roughness to change, which in turn influences the spectral emissivity. At the beginning of the first heating step, the coupons have very low spectral emissivity, due to the molten Al-Si coating. Spectral emissivity increases significantly with increasing soak time from 5 to 12 minutes, associated with the surface phase transformation of the coating into Al7Fe2Si intermetallic phase and an increase in surface roughness. 5Fe2 into AlFe intermetallic phase with a decrease in surface roughness.

Jan 1, 2015

By Ki-Bok Min, Seokwon Jeon, Seung-Beum Choi, Taehyun Kim

"In order to investigate anisotropic characteristics of Boryeong shale in Korea, which clearly shows transverse isotropy, a series of experimental tests were carried out. Using Brazilian test, five elastic constants and tensile strength of the shale were evaluated. Elastic constants were determined by iterative procedure and in order to perform this procedure, constitutive model was modified to fit the experimental condition. The anisotropic ratios of elastic constants were evaluated and the applicability of the methodology was assessed. Apparent Brazilian tensile strength profile was investigated and the ratio of the maximum to minimum tensile strength was estimated. Results showed that the tested rock type had low to moderate anisotropic characteristics.INTRODUCTIONMechanical, thermal and hydraulic characteristics of many rocks vary according to direction, which is known as inherent anisotropy, and it is originated from stratified and/or foliated structure of intact rock and discontinuity of rock mass. Anisotropy is one of the long standing issues of rock mechanics field and it has to be taken into account in several engineering fields such as civil, mining and petroleum engineering. An anisotropic medium has 21 independent elastic constants without any assumption of symmetry. If a material has any symmetry, the number of elastic constants required to define its behavior reduces and eventually two constants are necessary if it has complete symmetry, which is known as isotropy. An anisotropic medium that has remarkable planar structure due to its stratification and foliation such as bedding is often called as a transversely isotropic medium. Transversely isotropic model is frequently adopted in many applications especially for sedimentary rock formation and five elastic constants are required to establish the constitutive model."

Jan 1, 2015

By Y. W. Pan, Y. R. Liu

The disturbed natural rock mass tends to equilibrium state accompanying with non-equilibrium evolution process which has significant influence on the long-term stability of engineering structure. The deformation development in the non-equilibrium evolution is determined by two intrinsic processes, trend to equilibrium and damage development, which can be illustrated by evolution of excavated tunnel. Thus the creep and damage must be taken into account in study of non-equilibrium evolution process. Within Rice’s irreversible thermodynamics with internal state variable (ISV), the conjugate force function which equals to zero is a convex surface which divide the stress space into two parts, called equilibrium and nonequilibrium stress space respectively. The concept of effective stress of non-equilibrium has been proposed, in which the stress difference (d - d ) are the effective driving forces of non-equilibrium evolution process with hardening and damage effective. The formulations of inelastic strain rate and energy dissipation rate have been recast in the form of effective stresses. The inelastic complementary energy (ICE) is proposed to measure intensity of non-equilibrium evolution of material system. The specific equations of conjugated forces and kinetic equations of internal state variables are presented. The ICE and rate of energy dissipation are all calculated to be used to evaluate long-term stability of geo-engineering. The results show that rate of energy dissipation may be more convenience and flexible than ICE for internal state variable constitutive equation of rock mass.

Jan 1, 2015

By F. P. Hassani, M. Hefni, M. F. Kermani

"This study is part of large and an ongoing investigation into the development of a light-weight and highly fluid mine fill for various applications in mining and civil operations. Foam mine fill is the new material proposed for backfilling mines, and is fabricated by mixing stable foam into a mixture of tailings, binders, and water. This paper investigates the effects of both binder dosage and the amount of foam used upon the mechanical and physical properties of foam fill, mainly in regards to compressive strength, porosity and density.Samples were prepared using tailings from a copper mine as the inert material, Normal Portland Cement as the main binding agent, and a foaming agent with a foam generator. Samples were cured for 7, 14 and 28 days and were then subjected to unconfined compressive strength (UCS) testing. Select samples were subjected to mercury intrusion porosimetry, so as to study the microstructural properties. An empirical model was then developed, using a response surface methodology to establish a relationship between the investigated parameters. INTRODUCTION AND BACKGROUNDThe disposal of mine tailings is a significant issue in the mining industry, particularly as mine production increases. Many mines re-use mine tailings for backfilling, which is a method for reducing environmental exposure to tailings, maintaining underground stability, and increasing ore recovery (Benzaazoua, Belem & Bussière, 2002).This paper introduces a new type of backfill called ‘foam mine fill’. This proposed backfill material is similar to cellular concrete, as air bubbles are entrained in cement or lime mortar, resulting in a cellular structure (Narayanan & Ramamurthy, 2000). Air voids can occupy up to 70% of the volume of concrete, which makes it light- weight, and thus can be used for a wide range of civil applications, including backfilling (Tarasov et al. 2010; Panesar, 2013). Unlike cellular concrete, the incorporation of air bubbles into a mixture of tailings, binder and water makes foam fill a potential new backfilling material. Furthermore, a preliminary investigation on foam fill samples found that pulp densities should be optimized before adding the foam, in order to produce consistent samples without foam segregation or losses (Hefni et al., 2014)."

Jan 1, 2015

By Michael Li

Paste backfill as a means of supporting underground mining is gaining popularity. Despite this trend, engineering and design of mine paste backfill systems are still largely based on empirical methods rather than established scientific principles. Because of a lack of sound understanding of mineral paste flow, some degree of trial and error is often involved during commissioning and operating of new paste fill systems. New operations often have to be built with flexibilities and contingencies, escalating the overall project costs. This paper reviews the applicability of some scientific and engineering principles to mineral paste flows. Recent experimental data are used to illustrate important points. The phenomenon of mineral paste flow is examined under the context of improving the efficiency and reliability of underground delivery. Gaps in our understanding of mineral paste rheology are pointed out and from those some future research directions naturally emerge. Status and problems of the current engineering and design practice are also briefly discussed.

Nov 1, 2002

By Norman A. Parlee

Introduction The principal primary iron and steel producing capacity of the Dominion Steel and Coal Corporation is at the Dominion Iron and Steel, Limited, plant at Sydney, Cape Breton Island, Nova Scotia. The main raw materials are Cape Breton coal, Wabana (Newfoundland) iron ore, and Port-au-Port (Newfoundland) limestone. This plant, which was established at the turn of the century has gradually expanded its production facilities so that today its ingot producing capacity is over 720,000 tons annually. Principal operating units of the plant at present are three batteries of 173 Koppers by-product coke ovens with conventional by-product recovery equipment, three blast furnaces .of 15 ft. 6 in., 18 ft. 3 in., and 19 ft. 3 in. hearth diameter (inside the brick), one 700-ton hot metal mixer, ten open hearth furnaces (two of 175-ton capacity, three 12 5-ton, five 60-ton), one 10-ton electric furnace, a 40-inch blooming mill, a billet mill, a rail mill, a tie plate mill, rod and bar mills, and a wire and nail mill. Extensive machine shops and an iron and brass foundry are also available for plant maintenance and repairs. This paper will describe developments during the past five years and those now in process. It will also briefly discuss research being done and indicate the direction of future development.

Jan 1, 1951

By S G. Bergdahl

Underground mining in Sweden is today characterized by mechanization and automation, owing to the rising cost of labour. Drilling in drifts and tunnels is still essentially done with jackleg drills, but rigs wh1ch make it possible for one man to operate two or more drills are now frequently used. Large jumbos for longhole drilling, with two drills operated by one man, are used, especially in sub-level caving. A special drill-rig for drilling through overburden and blasting without removing the overburden has been successfully used in canals and also in ports, where blasting is per-formed under water. The increased use of mining methods based upon long blastholes is a result of the development of equipment for drilling long straight holes. The most common mining method in Sweden is sub-level caving. Extensive research, with model tests, has been carried out in order to determine suit-able dimensions of drifts, sub-levels and drilling patterns. The results have been tried in practice and have given increased yield and less waste rock in hoisted ore.

Jan 1, 1963

By Pierre St-Julien, Réjean Hebert, M. Racine, Roch Gaudreau, Pierre Lacoste, Michel Rocheleau

"Les unités volcano-sédimentaires de la ceinture de l'Abitibi à l’est de Val-d' Or ont été regroupées en quatre domaines litho tectoniques. Du nord vers le sud, nous reconnaissons les domaines d'Assup, de Garden lsland de Val-d' Or, de Trivio et de Villebon. Deux de ces domaines (Garden Island et Trivio) correspondent à des couloirs de déformation, d’envergure régionale et d’orientation approximative E-W. Les trois autres domaines sont caractérises par des volcanites defond océanique de type MORB (tholéiites et komatiites) qui sont en position inferieure; ces volcanites sont surmontées par des sédiments marins de type turbidite (domaine de Ville bon) ou évoluent dans le temps, soit vers un volcanisme bimodal d'affinités tholéiitique et calco-alcaline ( domaine d'Assup), soit vers un volcanisme d'arc insulaire (domaine de Val-d'Or). Il n'existe aucune certitude de corrélation litho stratigraphique entre les différents domaines et l'on doit considérer la possibilité que ceux-ci représentent l'accolage tectonique de terranes de nature et d'origine différente.Les principales caractéristiques structurales de la région sont regroupées en quatre étapes de déformation dont trois sont archéennes et la quatrième attribuée à l'orogenèse grenvillienne. Au moins cinq facies métamorphiques ont été reconnus: I) un facies régional faible propre à la province du Supérieur, 2) un facies de cornéennes a amphibole en périphérie du pluton de Pershing, 3) un facies hydrothermal dans la zone tectonique de Cadillac, 4) un facies régional moyen dans la zone de bordure de la province de Grenville, et 5) un facies régional élevé a l'intérieur de la zone structurale du front de Grenville.Le front de Grenville est défini dans la région par l’apparition subite des ortho gneiss au faciès métamorphique élevé et par la disparition du grain tectonique E-W. Le contact brusque entre les deux provinces pourrait correspondre à une zone de chevauchement de la province de Grenville sur la province du Supérieur. La région étudiée est l’hôte d’un gite majeur de sulfures massifs et de plusieurs gites et indices aurifères; elle présente des cibles favorables pour l’exploration minière dans le contexte tectonométa-morphique de l'influence grenvillienne. L'intérêt de la Formation de Val-d' Or pour les métaux de base et le potentiel aurifère des couloirs de déformation d'orientation approximative E-W, sont bien connus. Les structures grenvilliennes NE-SW, qui se développent vers l'est, représentent aussi des cibles intéressantes, en particulier dans les secteurs ou elles intersectent des cisaillements E-W kénoriens."

Jan 1, 1990

By M. Tardif, F. L. -Lavoie, M. Ruel

"In mineral processing, it is often very difficult to reliably measure several key operation variables. The harsh environment and high temperature encountered in pyrometallurgy processes lead to some difficulties when selecting the instruments, valves and actuators. If an important variable cannot be measured or manipulated adequately, controlling it can really become a big challenge. Sometimes, it is simply impossible to find the perfect equipment for the task. To help overcome these difficulties, a different approach is required. This approach will not correct the inherent problems related to the instruments and valves, but will cope with these problems. This article will demonstrate how modern process control techniques can be used to solve complex problems while remaining easy to implement. In this article we will described how soft sensors and multivariable fuzzy logic control were implemented at Koniambo Nickel to stabilize the furnace feed and allow for safe and reliable operation of an 80 MW DC arc furnace.INTRODUCTION Process Overview The process plant at Koniambo Nickel SAS is located in the North Province of New Caledonia, 310 km north of Noumea. The nickel-bearing ore is mined in the nearby Koniambo massif. After being screened and crushed, the ore is transported to the processing plant using a 12 km conveyor. After stacking in two blending piles, the ore, containing 2.3% nickel, is fed to the processing plant where it will go through the NST process (Nickel Smelting Technology) before being sent to refining and shotting. This article will focus on the improvement to control of the NST processes. The first steps of this process consist of milling the ore and removing all moisture through calcining (Figure 1)."

Jan 1, 2017

By T. T. Chen, J. E. Dutrizac, G. Poirier

In the Waelz kiln process, EAF dust is converted to an Fe-rich slag, a (Zn, Fe)-rich dust that is recycled to the kiln and the Zn-rich Waelz oxide which is subsequently up-graded for the recovery of zinc. To clarify the reactions occurring, the Waelz kiln products from a European Waelz plant were characterized mineralogically to determine the mineral species present, their micro-textures and the metal carriers. The EAF dust contains 27 % Zn, and consists mainly of ZnFe2O4 and ZnO, together with minor to trace amounts of NaCl, PbCl2, KCl, CaO, Ca2Fe2O5, Fe203, FRO, Pb oxide and various Ca-Fe-Al-Mn silicates. The KCI and NaCI sometimes agglomerate the other particles. The slag consists of nodules which often exhibit colloform structures. The slag contains of variable amounts of Fe, FeO(OH), FeO, gypsum, Ca(OH)2, Ca2SiO4 and various Ca-Fe¬Al-Mg-Mn silicates as well as minor to trace amounts of ZnFe2O4, Cr-Fe oxide, Mn-Fe oxide and other species. The Waelz oxide contains 57-61 % Zn, and consists predominantly of ZnO, with minor to trace amounts of KCI NaCl, Pb(OH)Cl, Pb20(SO4), Pb chloride, ZnSO4, ZnFe2O4, Ca2SiO4, Ca2Fe2O5, Ca-Fe silicate and NaZn4(SO4)(OH)6Cl.6H2O. The KCI agglomerates the other particles in the Waelz oxide. The recycled dust appears to be a mixture of EAF dust and Waelz oxide, but it contains relatively more coarser-grained metallic Pb and Pb oxide particles.

Jan 1, 2004

By A. McLean, L. Gao, Z. Shi, Y. D. Yang, K. Chattopadhyay, G. F. Zhang

Levitation melting of metals is one of the emerging applications of magnetic and electric fields in liquid metal refining. The varying magnetic field generates induced current inside the metal droplet and leads to the Joule heating effect and Lorentz force against gravity. This contactless process can avoid contamination from the crucible and can be used to produce high-purity materials. Visualization of the levitation melting process is difficult, and thus generally investigated by mathematical modeling. In the present study, a three-dimensional mathematical model of metal levitation was developed using finite element method for proper understanding of the levitation process. The effects of harmonic magnetic field frequency, coils power input, and sample size on levitation nickel droplet were investigated. Temporal evolution of temperature fields were predicted directly though the model. Levitation and balance condition of the droplet were investigated as well.

Jan 1, 2015

By L. Drisdelle, S. Gendron

"Survival in today's business climate requires participation of all employees in a Total Quality Management Program encompassing everything - ""safety, quality of products, quality ofet1ch and every job done, and of course production "". We all know what needs to be accomplished, but struggle with how to do it, especially in an industry which has not always experienced management/union cooperation, and mistrust is still present.This paper describes a process to improve team work and employee involvement in Inco's nickel carbonyl refinery at Copper Cliff The process involves facilitatorship training for all employees, and a system for reinforcing and accomplishing the required behavioural change. The system is described in detail and a number of examples are presented. At the refinery, the staff is starting to understand as Max DePree recently wrote ""Without Quality Behaviour, you cannot have Quality Product"". IntroductionThe Copper Cliff Nickel Refinery (CCNR) is Inco's largest and most modern nickel refinery, which celebrated its twentieth year of successful operation in April 1993.The heart of the refinery is the Inco pressure carbonyl (IPq plant which produces high purity nickel pellets and specialty powders by refining an approximate 80% nickel granule feed. The carbonyl plant is a modem chemical plant with very special and demanding requirements for safety and environmental protection due to the toxic nature of the refining gas.Since 1987, there has been an emphasis at CCNR on a comprehensive Total Quality Improvement (TQI) Program which was designed based on recognizing customers' needs for improved systems for quality management. This program is customer oriented and comprises such elements as team organizational concepts, customer audits, process assessment and internal quality auditing.A detailed review of progress was made in early 1991 and it became apparent that the ""ownership"" of the TQI program was not broad based. In fact, the program was very much a staff driven effort and fell far short of total employee involvement and relentless continuous improvement that are now considered essential to remain competitive and stay in business.Inco staff has now come to regard that early phase of our TQI program as ""the technical aspects of total quality improvement"".The safety experience was also puzzling. Even though the safety statistics were good with an average lost time frequency of 1.6 for the last five years, the perfonnance improvement had plateaued and remained pretty much the same. Clearly a new approach was required if significant progress and continuous improvement was to be made."

Jan 1, 1994