Quality Assurance in the Processing of Mining-Induced Subsidences and Research Work Into Mining Subsidence Engineering in the German Hard Coal Industry

Between 45,000 and 50,000 claims for subsidence are submitted each year to the German hard coal industry. In order to improve the service to claimants a quality management was established in 2005. This paper describes the process now used for handling these claims. A quality check has also been carried out by way of a customer survey, which was performed by an independent research agency. The results of the survey are presented in this paper. In Germany, research into mining subsidence mainly involves the prediction of ground movements caused by deep mining operations. Special areas of research are subsidence reducing aspects of the extraction panel planning, especially from the point of view of mining dynamics, as well as securing and restoration measures. This work seeks to prevent or minimize mining-induced damages close to the surface, for instance, buildings or infrastructure installations (such as pipelines), or underground mine openings (e.g. shafts). Roof collapses and surface fractures caused by shallow mine workings of an earlier era currently constitute a special area of investigation.