Leveraging the integrated operational excellence model to enhance operational efficiency in South African gold mines

Mining operations face challenges like declining ore grades, rising costs, labour shortages, and aging infrastructure, necessitating increased efficiency. However, achieving operational efficiency in underground mining is complicated by inherent limitations, non-value-adding tasks, and inconsistent methodologies. This study examines the application of the integrated operational excellence model to improve operational efficiency in South African gold mining operations. The research conducted a combined quantitative and qualitative analysis, presenting a framework that illustrates the application of the theory of constraints and Lean Six Sigma in enhancing operational efficiency and excellence within the mining sector over six months in 2018. The study identifies key limitations, inefficiencies, and inconsistencies that impede operational excellence within the integrated operational excellence model. Successful implementation requires a deep understanding of the interdependencies between personnel, processes, and technology. These insights are valuable for mining executives, engineers, and policymakers seeking to modernise operations and improve sustainable productivity. Furthermore, the research paves the way for broader adoption of integrated excellence frameworks across South Africa's mining sector.