Innovative Competency Based Training Systems For The Minerals Industry

In today's modern gold mining industry in Australia, and the world, more and more companies are recognising the competi­tive advantages gained by implementing an effective training program for operations (processing plant) personnel. Plant operators, or process technicians, are unique amongst all other gold mine employees. They are at work in shifts cov­ering 24 hours a day and their actions can have a profound effect on the operation's economic performance. To a large degree, the minute to minute decisions and actions of an operator can deter­mine whether gold is extracted to bullion in the goldroom or is discharged into the tailings dam. Experience has suggested that most small to medium sized gold operations in Australia, and even some large ones, have not implemented an effective training program. This is not attrib­uted to deliberate negligence or "anti" attitudes against training, moreover mill superintendents and metallurgy managers are technical people not oriented to human resource techniques. Usually the demands of designing, constructing and commis­sioning a gold plant overshadow the need for training in the first instance, In fact some well designed plants treating friendly oxide friable ore have little need for a dynamic well trained oper­ating staff. However, many plants do require a thinking team to optimise production and changing ore conditions towards the end of a mine's life can expose poor competence levels at large expense. Few managers will argue that training is a necessity and results in a win-win situation. The operators win by increased job skills, job satisfaction, clear career development and possibly better pay conditions. Trained personnel usually reciprocate with increased effmt and work ethic. The company wins also by having a thinking team which will maximise gold production and reduce operating costs.