Improving Smelter Performance Through Development Of People

The Hidalgo Smelter successfully reduced operating costs by 25% compared to the previous two years through a focused holistic approach to development of its entire workforce. The first phase involved basic team training skills for natural work teams. The second phase provided leadership training via breakthrough education to 40 of the smelter leader-both hourly and salaried. The third phase stretched out the teams training to include rewards for performance that resulted in hourly teams converting to salaried status-part of a company wide initiative. The fourth phase saw 1998 become the "Year of Safe Cost Reduction" where 7 breakthrough projects focused on different areas of expenditure. Implementation of lean manufacturing as a tool for teams to truly get their arms around what they controlled, introduced accountability and responsibility for operating results at the team level. This will allow the release of experienced supervisors from this role, to a pool of technical expertise, where our future breakthroughs will be designed and implemented.