Improving mining and minerals plant performance: operations and maintenance working together using new information technology

Operations and maintenance departments have had a long-standing adversarial relationship. The widespread evolution and adoption of modern management techniques, such as reliability centered maintenance (RCM) and Lean, however, has driven interest in working co-operatively to optimize overall plant performance. Mining and minerals operations have long adopted RCM in maintenance and are now adopting Lean throughout organizations. Such modern management initiatives explicitly call for co-operation between the two disciplines of maintenance and production and many advances have been made in terms of people and methodology. One area that has lagged behind in supporting these developments, however, is information systems. Enterprise asset management (EAM) systems in maintenance and newer manufacturing execution systems (MES) in operations have not been truly integrated in the needed ways. Complicated plants, different software architectures, continually changing conditions and many other variables have led to systems problems, which have contributed to the maintenance/operations divide. Master data synchronization (the plant tree) and integrated reporting of real-time data with transactional data are just two of the issues that are being solved by new approaches in information technology, including web services and service orientated architectures. New technologies are coming on-stream to enable the final bridging of the gap.