Guidelines for Handling and Documenting Blasting Complaints

Blasting liability problems are frequently compounded by a company's inability to effectively communicate with concerned property owners and the lack of adequate complaint documentation. Often, by the time the insurance carrier becomes involved in a blasting claim, the situation has deteriorated to the point that a solution agreeable to both parties is virtually impossible to reach. The insurance carrier, wishing to minimize their lose potential may decide to pay on a somewhat questionable blasting claim rather than be drawn into lengthy civil proceedings that would ultimately end up in front of a jury with little chance for a successful outcome.