Everyone Has a Plan Until They Get Punched in the Mouth – Creating Trust, Commitment and Results in Tough Times

"A plan is critical but on its own it is a bit one dimensional, the three dimensions critical to success over the long-term, through changing economic, geological and management conditions are:the quality of your planning an ability to see and adapt to change a disciplined continual improvement/learning system.This paper will examine how a number of major Australian resource companies have used a commitment management system to connect the ‘theory’ embodied in plans (whether mine, project, maintenance or training plans) and immediate reality ‘practice’ as experienced by supervisors and their crews in the workplace. This paper draws on management theory embodied in management operating systems (MOS), Lean, Theory of Constraints and Six Sigma approaches to continuous improvement and a good dose of real world experience. It is embodied in the statement: ‘successful organisations are driven by a series of commitments that people make to each other and deliver on’.Citation:Moynagh, P, 2016. Everyone Has a Plan Until They Get Punched in the Mouth – Creating Trust, Commitment and Results in Tough Times, in Proceedings Ninth AusIMM Open Pit Operators' Conference 2016, pp 293–299 (The Australasian Institute of Mining and Metallurgy: Melbourne)."