Crisis Communications!!! International Society of Explosives Engineers January 31, 2007 Nashville, TN

Introduce self – thanks for having me.Indiana program – spent first 15 years of program telling folks how smart we are and to trust us. “We are from the government and we are here to help you.” How well would that go over with you if the IRS invited you in for an audit and that was their openning? Our audience was the same way – not thrilled or inspired. We decided we were the problem – being nice guys just was not enough. We had to learn to communicate with people who did not know us. I am here to share a few things we have learned – and are still learning.