A Systems Approach For Worker Needs Analysis In Training Program Development (ABSTRACT PAGE)

Safety training requirements differ from mine to mine due to changes in the demographic characteristics of the workers or changes in job and organizational characteristics. Accordingly, a microcomputer-based procedure has been developed to assist mine trainers is determining if undesired worksite performances result from lack of knowledge or skill, which are trainable categories, or from categories that are considered to be non-trainable (such as equipment limitations or management procedures). A special effort was made to understand the psychology of worker behavior by analyzing worker reactions to various organizational and job characteristics.