A New Approach to the Study of Human Factors in Stope Productivity

A new approach to the -study of human factors in stope productivity by A. C. LAWRENCE B. Econ., D. Com. (S.A.) (Member) The extent of the improvement in mean performance which could be achieved by reducing the variance between stoping gangs is examined, and it is shown that a worthwhile gain would result if variance were reduced by as little as 5 to 15 per cent. The problem of identifying human factors which contributed towards variance in gang performance was examined in one gold mine. A total of 342 'observations' on 49 stoping gangs were gathered, each observation consisting of a set of figures for 36 variables for one gang for one week. The variables included 'stope factors' such as face length, 'gang factors' such as the ethnic composition of the gang, and 'supervisory factors' such as the experience of the miner. These variables were related to 'tons trammed per week' as a measure of work performance. The findings showed that certain of the predictor variables accounted for 66 per cent of the variance in gang performance and about two thirds of this could be attributed to gang and supervisory factors, that is to the 'human factors'. The method suggests a basis for a new approach to the identification of human factors and is a promising step towards optimizing gang performance.