Total Quality Control Experiences in the BHP Collieries

Organization: The Australasian Institute of Mining and Metallurgy
Pages: 5
Publication Date: Jan 1, 1991
The BHP Steel Group embarked on a Total Quality Control (TQC) programme in 1984 in response to enquiries from a major customer regarding procedures for quality in materials supply.The TQC initiative has been adopted by all seven Divisions of the Steel Group and covers a broad and comprehensive range of management and workforce improvement initiatives.The development of the TQC initiative in the Collieries Division of BHP Steel over the past eighteen months has resulted in important experiences and leanings.
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