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This paper describes the products and services that Phelps Dodge Corporation desires from solvent extraction reagent suppliers and the partnering relationship that Phelps Dodge wishes to develop with these suppliers. Product topics include: 1) manufacturing concerns, 2) product and process quality control reporting and 3) reagent customizing to meet individual plant needs. Service subjects include distribution, delivery time, emergency re-supply, terms, and tailoring technical support. The partnering relationship discussion reviews mutual benefits, communications, reliability, cross-functional teams for problem solving and developing new opportunities, and long-term commitment. |